Reviews
Treated like family
I went in to buy a new Grand Cherokee and from the minute I walked in Frank was more than helpful. He made me feel comfortable and was understanding and warm to me having to bring my kids. The entire staff made the experience quick and painless. These are the things that will make me continue to shop at Zeigler.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful comments! We appreciate your feedback. We look forward to seeing you again at Zeigler Chrysler Dodge Jeep Ram of Downers Grove. Sincerely, Amanda C.
Ryan ray
I like dodges... after being HERE..I xxxxING LOVE EM..I would definetly buy my next dodge in the future from this facility ..Everyone was direct and nice at the same time.Which I appreciate alot...I WILL BE RETURNING FOR MY RAM 1500!!!!!💪💪💪💪💪💪💪💪💪Cause IM RAM TOUGH!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ryan, Thank you for the wonderful comments! We appreciate your business and we hope you enjoy your Ram 1500! Sincerely, Amanda C.
My car was reading engine update so i was told to bring in
Stephanie kept me informed as to what was going on with my car throughout the entire day. Which i greatly appreciated the attention very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Lease Quote
One word......... LIARS!!!! Asked for a lease quote and they gave me one price and then they jacked it up over $200. Beware.... This dealership will say anything to get you in. All dealerships are not the same. Never will I contact them again.........
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I apologize that you are not satisfied with your experience. Our Manager's are aware of the situation. Please contact me at amandacroucher@zeigler.com to discuss. Sincerely, Amanda C.
Great service
You guys are fast courtiouse a truly great team I bought both of my cars here and enjoyed the whole process you have found warranty items and let me know so they were fixed before I had issues with them thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you!
Service
Had transmission problems they fixed the problem. Service tech Stephanie was great keeping me informed of the work. Dealer provided a loaner vehicle. Thank you again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful comments!
LIARS.
My mother purchased a used car from them and asked for new tires. They told her that they put on new tires. They didn't. They just lied. How do businesses get away with this stuff?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I apologize that you were not fully satisfied with your experience. I have passed your concerns to our Manager. If there is anything we can do, please let me know at amanddacroucher@zeigler.com. Sincerely, Amanda c.
LIARS.
My mother purchased a used car from them and asked for new tires. They told her that they put on new tires. They didn't. They just lied. How do businesses get away with this stuff?
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Martha, I apologize that you are not satisfied with your experience. Our Manager's are aware of the situation. Please contact me at amandacroucher@zeigler.com to discuss. Sincerely, Amanda C.
Service
Ziegler Jeep is an awesome place to do business. Very trustworthy, extremely quick service and a pleasure to do business with! When I decide to purchase a new SUV, I will be coming back to obtain the same quality service that I have reviewed in the past! Keep up the excellent work!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Excellent Service
The communication and attention to detail provided by Dave in service and the dealership overall was one of the best experiences I have every had from a dealership. I would highly recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! Sincerely, Amanda C.