Mount Eden Motors

I’m leaving this review to document my experience. I paid $6,500 in full for a specific vehicle and signed paperwork. I was repeatedly told the car would be ready, only to face multiple delays. After payment, I was informed the car had issues and needed repairs. On one occasion, I was told the car was ready for pickup. I went to the dealership and waited over an hour, only to be told by the manager that the car had been taken by someone else. I was then given new dates again and again. Each time I asked when I would receive the car, I was given vague responses such as “another day,” “soon,” or “God willing,” but no firm delivery date. I never received or accepted the vehicle I paid for. During this process, I was also encouraged to consider other cars instead of the one I originally agreed to, which is not what I paid for. This experience caused significant stress and wasted time. I recommend getting everything in writing, avoiding paying in full upfront, and being very cautious before doing business here.

Really helpful and friendly salesmen and staff here. Professional and understanding of my needs and budget. All service was above my expectations

I WOULD GIVE ZERO STARS. This place is horrible.Rays was Horrible to work with. The others didn’t care what he was doing. The car was horrible. Lied about everything. Changed the miles on the car.

THIS PLACE IS HORRIBLE ESPECIALLY WITH CUSTOMER SERVICE! THEY ARE ALL ABOUT MONEY AND WILL TURN THEIR BACK ON YOU AS SOON AS THEY HAVE IT! DIFFICULT TO GET TRUE AND STRAIGHT TO THE POINT ANSWERS, THEY CUT CORNERS AND MISUSE INFORMATION ON ALL PAPER WORK. EVEN THE "OWNER" SHADI WHICH IS MARRIED MISLEADS AND HITS ON THE CUSTOMERS (3478499158) HE TOOK MY NUMBER FROM PAPER WORK WHICH WAS EXTREMELY UNPROFESSIONAL! THEY FORGE INSPECTION STICKERS AND SELL LEMON CARS, HORRIBLE HORRIBLE BUSINESS!

You guys are scammers and I will not stop until this business is shut down Ray is a despicable liar him and his whole staff. I will be getting my money or xxxx will get ugly. I wouldn't recommend this stupid xxx place to my worse enemy.

This is the worst experience I had in buying a car. The car's transmission broke down on my while on my way home and they will not honor their warranty. I am stuck with an undriveable car with a false inspection sticker. Buyer beware. Do NOT buy from these scammers.

Good people, Great service brought a car very happy with it.

THIS IS MY THIRD FROM HERE THAT MEAN THEY DO AN EXCELLENT JOB AND I,LL ALWAYS RECOMMEND TO MY FRIEND

GREAT SERVICE HASSLE FREE VERY PLEASED WITH SERVICE WILL RECOMMEND TO OTHERS

EXCELLENT CUSTOMER SERVICE! MELINA AND HAIDAR WHERE GREAT WITH HELPING ME GET FINANCING FOR MY VEHICLE. IF NEEDED I WILL DEFINITLY PURCHASE FROM MOUNT EDEN MOTORS AGAIN.