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BEST ATTENTIVE CUSTOMER SERVICE IN TOWN
.It’s been my third time purchasing a car from Walter Campa and his crew, each time they worked with my needs and made me feel comfortable. I spend over a month selecting my vehicle and never did they once pressure me to buy until I was ready. They took in consideration my families needs and even helped me put my child’s car seat in my new vehicle. Best service in town hands down, props to team Viva Mitsu for having such a great team and a friendly environment!
Lizeth, thank you for taking the time to leave a review for us at Viva Mitsubishi. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Above and beyond customer service!!
My expectations were met to the full extent. Walter Campa and his team went above and beyond to provide me the best customer service while purchasing my vehicle. Wouldn’t hesitate to purchase my second vehicle from him and his team! Also finance director Victor with the smoothest process to finish up my purchase! Props to this team! Keep up the excellent work!!
Yazmin, thank you again for taking the time to let us know how we did. We hope you have a great day!
Bought a new Mitsubishi
The management was great, excelent team. I really recommend this dealership if you are trying to get the best deal in town. Even the service department was great when the sales representative introduced me to them. You won’t regret coming to this dealership.
Laura, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEMON. It was my first new car and I will NEVER recommend anyone go there or buy again. With the exception of Abigail, worst customer service I ever experienced (Walter being the worst). I’ve had issues with the car since the day I brought it home (I live an hour away in cruces) I took the car down FOUR different times-each time being guaranteed by Walter himself that my problems would be gone... this last time I took it to an actual tire place before taking it back to the dealership where they told me the patch work they’ve done was dangerous and completely wrong-the gentleman were nice enough to give me a tire that wasn’t messed up to go back to the dealership. Upon arrival-Walter again said I shouldn’t have anymore issues, but they were going to do the same thing they’ve been doing... THIS TIME THEY ALSO FORGOT TO PUT MY CENSOR BACK ON MY CAR AND THE TIRE WAS COMPLETELY MESSED UP. All I wanted was to make sure my car was safe for my baby and each time Walter made me feel like an idiot.
Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (915) 782-1600 so we can work towards a resolution. We hope to hear from you.
sales person Abigail
Abigail made the whole experience a joy to buy a new 2020 Mitsubishi Outlander. She showed patience and professionalism. The financial advisor Victor was great. He put us both at ease during the whole process.
We appreciate your positive review about your recent experience with us!