Reviews
Write a reviewI called Car Sho because I was seriously considering
I called Car Sho because I was seriously considering purchasing a vehicle and wanted to ask a few basic questions before making the trip. Unfortunately, the person I spoke with was rude and very unprofessional. When I asked about the warranty, his response was basically, "You're buying a used car." That did not answer my question at all. Asking whether a used vehicle comes with any warranty is a completely reasonable question, especially before spending thousands of dollars. I had already seen several negative reviews about Car Sho, which is actually why I decided to call and get information directly from them before judging the business. Unfortunately, after that phone call, I can understand why some customers have complained. I also noticed that some of their vehicles appear to be priced higher than KBB values. When a vehicle is priced above market value, I would expect the dealership to be even more transparent about the condition, warranty, fees, and what exactly the customer is getting for the price. Based on the way I was treated over the phone, I did not feel comfortable doing business with Car Sho. A potential customer should be able to ask basic questions without being talked down to or made to feel like they are wasting someone's time. I'll be looking somewhere else. I recommend anyone considering buying from Car Sho do their research, compare the vehicle price with KBB, ask for all warranty and dealer fees in writing, and have the vehicle independently inspected before purchasing.
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I have nothing to say since there was no response. I...
I have nothing to say since there was no response. I merely inquired whether a particular vehicle remained available
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
CARSHO
Sales, sloppy, tired, grumpy . Asked how money I made outside office with other people. Asked about certain car he had listed said "nothing like that" Poor CS skills. On infront of him certain car is listed parked side of back wall!! ðŸ˜
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Friendly and helpful
I am usually skeptical about small used car lots but I went in to see a used AudiTT. The saleswoman was very friendly and wasn’t dismissive about my financial circumstances. She and the owner tried to get me financing but it didn’t work out for my budget. The owner is a really nice guy and gave me advice on how to help my credit score so that I can get a car in the future and he talked from his own personal experience. Very nice people!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
cadillac Escalade
I was shopping for Cadillac for my husband, Nelson was an excellent salesman, he gave us some of his input, though my husband was hesitant but a little comment from the salesman, he bought it. Thanks guys for the excellent customer service. We will definitely buy all our cars from you and recommend you to our family and friends
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nelson is great. everyone else sucks
Met with Nelson a few weeks ago to test drive a specific car. He was super helpful and walked us through exactly what we needed to do to get approved (we have a bit of a complicated credit past). Call back today to go in, talked to Jason. He told me to fill out a pre approval form and it would take about 10-20 minutes. Well now 5 hours later, and about 5 calls to them, they still need more time. Nope! Not doing it! Going to someone else. Also, the only time we got through to Jason was when we called on a different number. Oh and apparently the manager has been busy all day too.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ford explor
I purchased my son he's very first car last Saturday at car show in Corona I love the service the sales person was very helpful very friendly being a single mom that made me feel secure they explained everything they went beyond their expectations to satisfy me and my son I recommend car show in Corona to anybody that's buying a car my son is very pleased and very happy thank you so much guys
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sisthy, Thank you so much for the kind words. Trust me, however, the pleasure was all ours. We really appreciate the opportunity to work with nice people. Please know, as with all of our customers, we are only a phone call away. John Rose Gen Mgr
Very Pleasant Transaction!!
My sells representative, Kenni, was amazingly help full and kind. Her knowledge of vehicles was surprising, as most used car sales people barely know how to turn their inventory on. She knew about the maintenance that would be required for this type of car, even the anything bad I might need to know about. The owner, I presume, John, was a real pleasure to finalize the deal with. I think that this was the most pleasant car purchasing experience I have ever had. Their customer service and knowledge of products was A+!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, It was our pleasure to work with you & Roberta. The experience was as delightful for us as it was for you. Please let us know if we can be of any help in the future....John Rose
Guess they didn't want to sell us a vehicle
They called in response to an inquiry made online and were to call back, but never heard another word from them. Would not buy from them now.
- Customer service
- 1.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mr. Reese My sincere apologies that we did not measure up to either your standards or ours. We strive to treat all customers with the utmost repect and consideration. They are our lifeblood and we appreciate their contact and feedback. Obviously, for whatever reason, we fell short in our dealings with you. For that I sincerely apologize. I sincerely hope that your transportation needs have been satisfactorily met and I thank you for drawing tis to my attention. John Rose, Mgr Car Sho
Excellent service and understanding
My son was transfer to the Marine base near corona and was looking for a Jeep, he found what was he looking for at this dealership, unfortunately he did not have a checking account and no credit card, we agreed that I will be sending them a check and my son was able to drive the car out of there lot, they understood our situation and it was a pleasure dealing with them.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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