Reviews
Took vehicle in for service wirh several questions.
Took vehicle in for service wirh several questions. Brian waa very helpful and service completed timely.
Took vehicle in for service wirh several questions.
Took vehicle in for service wirh several questions. Brian waa very helpful and service completed timely.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our pleasure to help get you back on the road, Ray! Please let us know if there's anything else we can do to assist. We hope to see you again!
Brandon Schleicher, VW South Hills provided outstanding
Brandon Schleicher, VW South Hills provided outstanding service in following up on an issue right after I took possession of my new 2025 Atlas. He went well beyond in picking up my SUV and providing a loaner. He and Joe Washington made the sale and service follow up #1 —- couldn’t have been better!
Brandon Schleicher, VW South Hills provided outstanding
Brandon Schleicher, VW South Hills provided outstanding service in following up on an issue right after I took possession of my new 2025 Atlas. He went well beyond in picking up my SUV and providing a loaner. He and Joe Washington made the sale and service follow up #1 —- couldn’t have been better!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the glowing review, Jerry! We're so glad to hear of your Clearly Better Car Buying experience, and will be sure to pass along your praise to Brandon, Joe, and the rest of our team. We appreciate you choosing us, and hope you're enjoying your new Atlas!
They advertised a 2013 rav4 and when I inquired about it
They advertised a 2013 rav4 and when I inquired about it they said was sending to be fixed then to auction! Why the heck even advertise it. Really disappointed. And was crappy about it.
They advertised a 2013 rav4 and when I inquired about it
They advertised a 2013 rav4 and when I inquired about it they said was sending to be fixed then to auction! Why the heck even advertise it. Really disappointed. And was crappy about it.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re sorry to hear about your experience, Doris. We strive for transparency in our listings and appreciate your feedback. We'll address this internally to improve our communication. Thank you for bringing this to our attention.
I had a great experience with the staff present during my
I had a great experience with the staff present during my visit for the Recall service of my 2020 VW Atlas Cross Sport. The employee was very attentive and had a professional attitude. Thank you for the service.
I had a great experience with the staff present during my
I had a great experience with the staff present during my visit for the Recall service of my 2020 VW Atlas Cross Sport. The employee was very attentive and had a professional attitude. Thank you for the service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to help get you the service you need! Thank you for sharing your great experience with us. We hope to see you again!
Michael Hecker was a lifesaver for me.
Michael Hecker was a lifesaver for me. I made a call to him and he got me in to get my battery changed and within a couple of hours my car was good to go! Thank you so much!
Michael Hecker was a lifesaver for me.
Michael Hecker was a lifesaver for me. I made a call to him and he got me in to get my battery changed and within a couple of hours my car was good to go! Thank you so much!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to help get you back on the road, Pam! Please let us know if anything else is needed- we're always here for you.
It was a great experience, TJ was great and was a
It was a great experience, TJ was great and was a pleasure doing business with him. Very nice guy!
It was a great experience, TJ was great and was a
It was a great experience, TJ was great and was a pleasure doing business with him. Very nice guy!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words, Louie! We appreciate you choosing us, and hope you're enjoying your new car!
I was unexpectedly in the market for a new car.
I was unexpectedly in the market for a new car. I am so glad I walked into Cochran VW South Hills when I did. I was greeted by TJ who took the time to understand what I wanted and needed in a car. He treated me with respect during the entire transaction. I have never before had such a painless experience buying a car. I am so happy with my new car and with this dealership. Go see my man TJ!
I was unexpectedly in the market for a new car.
I was unexpectedly in the market for a new car. I am so glad I walked into Cochran VW South Hills when I did. I was greeted by TJ who took the time to understand what I wanted and needed in a car. He treated me with respect during the entire transaction. I have never before had such a painless experience buying a car. I am so happy with my new car and with this dealership. Go see my man TJ!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your great experience with us, Andrea! It was our pleasure to help you find the perfect vehicle. We appreciate you choosing us, and hope you're enjoying your new ride!
Was in for an oil change, went smoothly and they
Was in for an oil change, went smoothly and they communicated openly and effectively, no issues.
Was in for an oil change, went smoothly and they
Was in for an oil change, went smoothly and they communicated openly and effectively, no issues.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to help get you back on the road! Please let us know if you need anything else.
Absolutely terrible experience.
Absolutely terrible experience. I spent about 43k at the north hills location on a 2019 golf r and even paid 1k extra for the tire and wheels insurance. Last maintenance i was told to call a number, and theyd come to my house to repair said wheels. When the time came to call about a cracked rim due to road conditions I had accidentally misplaced the number, and spent 2 days of being bounced around the dealership, leaving messages, etc to hearing nothing back. Today when i chased down the man who originally gave me the number finally. I was told the dealership had to make the claim and i personally couldn't. They sure took my money with a smile and open hand but when the time comes on rendering the service they will do absolutely anything to ghost you. I will never be going back there.
Absolutely terrible experience.
Absolutely terrible experience. I spent about 43k at the north hills location on a 2019 golf r and even paid 1k extra for the tire and wheels insurance. Last maintenance i was told to call a number, and theyd come to my house to repair said wheels. When the time came to call about a cracked rim due to road conditions I had accidentally misplaced the number, and spent 2 days of being bounced around the dealership, leaving messages, etc to hearing nothing back. Today when i chased down the man who originally gave me the number finally. I was told the dealership had to make the claim and i personally couldn't. They sure took my money with a smile and open hand but when the time comes on rendering the service they will do absolutely anything to ghost you. I will never be going back there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your concerns for us. We apologize for the difficulty you had in reaching us, and would like to ensure that you get the service you need. Please reach out to us with details and best contact information at feedback@cochran.com so that we can connect you with the appropriate team member.
This dealership was awesome very thorough and experienced
This dealership was awesome very thorough and experienced people all around to assist me that made it very comfortable
This dealership was awesome very thorough and experienced
This dealership was awesome very thorough and experienced people all around to assist me that made it very comfortable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review, Joseph! We're happy to help. Please let us know if you need anything else- we hope to see you again!