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Lake Country Toyota

(845 reviews)
Visit Lake Country Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 7:00am–2:00pm
Sunday Closed Closed
New (218) 297-0553 (218) 297-0553
Used (218) 297-0933 (218) 297-0933
Service (218) 297-0699 (218) 297-0699

Reviews

(845 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lake Country Toyota from DealerRater.

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Cally was super helpful, friendly, casual, patient and

Cally was super helpful, friendly, casual, patient and verrrrryyy easy to work with! There were no sales pressure feelings at all ... just a sincere desire to help us find a car that was the right fit for our unique personalities! We also were surprised by the great variety on the lot of hybrids which were hard to find! We drove from 90 minutes away and left with a car! We highly recommend both the dealership and Cally!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Helpful, knowledgeable and well informed.

Helpful, knowledgeable and well informed. He was appreciated the attention to detail and explaining all the features of the new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was great and expectations were above and beyond.

Service was great and expectations were above and beyond. I would recommend this dealership to any of my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealer claimed I didn't have a problem with A/C controls.

Dealer claimed I didn't have a problem with A/C controls. I was able to replicate the issue an hour after I left dealership. Same old crap, took a year and 3 dealers to finally resolve a seat issue. I'm done with Toyota even though this is my 3rd new one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best customer service.

Best customer service. I had a problem, no appointment,stopped in. Took care of my problem and I was on my way in no time! Even washed my 4Runner. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy to work with the people there .

Very easy to work with the people there . Cory Wellman ( sales person) was awesome to work with. Dan the new car manger was excellent to work with too. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had very fast and friendly service.

I had very fast and friendly service. They asked if I had time to have an additional service that was coming due. They performed the service quickly, and saved me an additional appointment in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We arrived without an appointment to address an issue

We arrived without an appointment to address an issue related to a spare tire for a Tacoma. When attempting to change a flat tire it appeared to us that it was not the correct rim. The service team took immediate action to explain and show us it was the correct rim/tire. We felt reassured. Then you guys quickly addressed the flat tire, identified the leak and proceeded to fix the tire. We were astonished and very pleased with the exceptional service provided. I will continue to bring my Tacoma to Lake Country Toyota. Your service team deserves SIX stars for the service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Alexander in service was great to work with once I got

Alexander in service was great to work with once I got there. The scheduling process and lead times have gone downhill at this dealership. It takes forever to get through to a person to schedule and when you finally do, the appointments available for an oil change are two weeks out. Very frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have had my vehicle in at least 4 times for an apparent

I have had my vehicle in at least 4 times for an apparent leak with sunroof but they haven't been able to find the leak or fix it yet. My car stinks like mold!!! The guys in service department very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.