McElveen Buick GMC

2.7 out of 5 2.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM

McElveen Buick GMC Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

8:30 AM - 9:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2014

McElveen Buick GMC has been in business since the early 1950s and has been family operated and owned since 1978. Our convenient location in South Carolina puts us in the perfect position for customers to take advantage of our large inventory including the largest inventory of trucks in the state of South Carolina. Customers will find our knowledgeable staff are helpful and upfront about price and quality.

...


Our website provides customers the chance to take a look at our large inventory of Buick, GMC and lifted trucks. All of our vehicles are accurately represented so customers know exactly what they are getting from our vehicles. We are proud t

"We pride ourselves on our selection and price!"

Service

Wheel Balance

$59.95

Tire Rotation

$24.95

Oil, Filter Change

$39.95 and up*

Timing Belt Replacement

$79.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.7 out of 5 2.7
103 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2019

    I took my car in for an oil change and tire rotation. Service was fast and friendly, and I was not taken advantage of because I am a woman! Not once did... they try to sell me something that was not needed or pressure me to have other services they was not necessary! It was a wonderful experience and I certainly will be back!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2019

    Every time I go into McElveen I get nothing but great service! The are so friendly and they care so much! It is nice to go to a place where you know you... will be taken care of. Thank you so much!

    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 11, 2018

    Always a good experience at this place. Been coming here to get my car serviced a few times and I haven’t been let down yet. Thanks for such an outstanding... customer service ��

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 23, 2019

    Fast and amazing service department. They are honest, and upfront. There were no surprises. Thank you for being there for our vehicles. I will return for... every service need for my vehicles.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this amazing review, James! We really appreciate your business. Best, McElveen Buick GMC Team

  • 1.0 out of 5
    July 20, 2019

    Went in for a oil change, already had a appointment and waited 2hrs. This is way to long for an oil change. The only good thing was my service advisor... was very nice, thats the only reason for 3 stars in customer service. Next time i will use the Chevrolet dealer on river ave.

    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent se...rvice. Please contact us at your earliest convenience so we can discuss this further. Regards, McElveen Buick GMC Team

  • 5.0 out of 5
    July 17, 2019

    Have had service and purchased cars from this dealership for years. Always great service and friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.... Regards, McElveen Buick GMC Team

  • 1.0 out of 5
    July 3, 2019

    A more appropriate rating would be zero stars. I am very disappointed with the service department. I drove from Charlotte, NC to spend the summer with... my sister in Charleston when my air conditioner went out. I was recommended by her to McElveen without hesitation because prior to her experience, she always heard great things about them. We had to take my 2017 Encore to the service department 5 times before deciding to get it fixed correctly at another Buick dealer. The first time we brought it to McElveen the AC was blowing hot air, the second time was to replace the evaporator valve, the third time was to fix an odor coming from the evaporator and ended having to replace the blower motor and blower motor resistor, and the fifth AND FINAL time we brought the Encore back was because they failed to connect the big air box hose back to the air box, causing the car to leave us stranded at the gym at night. Luckily her boyfriend works at Hendrick Honda as a technician and was able to come and fix the problem. Upon his arrival he noticed that McElveen failed to replace the caps where the technicians evac the AC and replace the Freon. They left the caps by the windshield wipers and how they stayed there is beyond me. McElveen also failed to replace the cabin air filter that I paid for when I had to buy a $336 blower motor. We decided to have it fixed else where because all they want you to do is file an insurance claim to get money to fix the problem instead of covering it through the warranty. I understand that there is no money in warranty work but come on now.....Also, they pushy sales department... I couldn’t even get out of the car without a sale golf cart behind me. I couldn’t even walk to the service department without being asked 5 and 6 times if anyone was helping me or if I was interested in a new car.....NO I am not....not from here. I encourage you to take your car to another dealership and to refrain from purchasing from here.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a re...solution together. Thank you, and we look forward to hearing from you soon. Regards, McElveen Buick GMC Team

  • 1.0 out of 5
    June 4, 2019

    The tire stem on a brand new tire was bad and they didn't fix parking light.. took it on a Friday and picked up on a Monday...went home and noticed these... problems they didn't fix took it back...40 minute one way ride...now it is taking 3 days...they got my money so now I'm SOL...

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Laura, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about... this situation. Please contact us so that we can work toward a resolution together. Thank you for your patience and understanding. Best, McElveen Buick GMC Team

  • 5.0 out of 5
    May 23, 2019

    I was directed by a friend to call McElveen Buick and GMC to get a good rate on a used car. I was also told to talk with Miss Taylor Nobles and that she... would be able to help in surching for what I needed in a vehicle. Miss Nobles was very patient with me and helpful in finding what I was looking for. She is very pleasant to talk with on the phone for I live in Florida and just had bad experiences with my local dealerships. So once again thank you Miss Taylor for your help

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your kind words, Pernell! We appreciate you taking the time to provide us feedback about your experience. We'll be sure to pass alo...ng your praises to Taylor. Please let us know if we can ever help you in the future. Kind regards, The McElveen Buick GMC Team

  • 2.0 out of 5
    May 14, 2019

    Purchased certified used impala. Only had year and a half and have barely drove it. Sunroof shade self destructed and now being charged $1200.00 for the... repair. Never again!!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing this review regarding your experience with us, Layne. We'd like to discuss this with you further if you could please contact us ...at your earliest convenience. Sincerely, The McElveen Buick GMC Team

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