Green Buick GMC

It was about 4:45 Pm on Wednesday 11 Aug 2010 and I drove onto the Green Buick car dealership in my 1997 Nissan Sentra. It had, lets just say, a few issues but I was still given a descent trade in I was approached by Rich Perry and without a thought of the scorching heat Rich spoke to me about the cars I thought I wanted and then he directed me to a 2009 Toyota Corolla because he knew it was the car I needed. Rich took me to his office, done some checking with my credit and worked out a deal to be presented to the finance manager Curt Early. That was when I took a deep breath because it had been 13 year since I had last purchased a car so I thought I wouldn’t hear anything back until the end of the week. Well, little did I know that the financing, title transfer, license transfer, basically everything accept insurance is handled by the car dealership. When Curt called me in for signing the purchase agreement my APR and monthly payment was one thing but because Curt is an over achiever I was called 12 Aug 2010 and he had found an even better APR and lower payments. Curt was the gift that just kept on giving. By 7 or 8’ish I was driving off into the sunset in my 2009 Toyota Corolla and what a way to spend a dinner hour. I have told everyone I’ve about the Green Buick GMC experience and I am attending a family/friend outing tomorrow and will do a complete commercial. Thanks be to God and to Green Buick GMC.

Glen Baker and Green Buick were recommended to us by our daughter and her husband who had purchased new cars from Glen previously. We have only lived in Iowa for past 3 years after being in other states for 33 years, but normally buy Buicks and always GM products. Dealing with a new auto dealer can be a trying experience , but we couldn't have been more pleased with the treatment we received. We never have had such a thorough explanation of the features of a new car we purchased previously.

After looking on the internet and then finding the car I was looking for 150 miles from my home.I then called Trina and we talked and she inspected the car called me back and gave me info, all the information she gave me was accurate and I do appreciate that. We were pleased with the experience at the dealership and also with the help we were provided with with the Sirius radio. Perhaps we should have been given a car with at least 1/4 of a tank of gas the low fuel light was on but were given directions to a gas station that was close. I also appreciated that the dealership is dog friendly. Each and every person I encountered was friendly and helpful. I would recommend this dealership to others. I would not hesitate to drive the 2 1/2 hours again to purchase another vechile from Green Buick and Trina Haysleet.

There were 2 reason we have sdwitched dealers. The former dealer's service personnel seldom seemed to appreciate our many years of business . We were never greeted with a smile or a "how are you"?" Our daughter purchased a car from Tom Baxter 10 yrs. ago and she was always pleased with the personnel at the service center. Todd Woods is the person she calls for her appts. We have known Tom when he first began selling cars. He helped me turn in my lease car and I purchased a 2008 G6. A few days later we purchased a new 2010 Sierra. My husband is handicaped and Tom helped him find the truck for which he was looking and also helped him with details of operation OnStar,etc. We are very pleased with all aspecets of purchasing vehicles from Tom.

Over all good costumer service. Got a good trade and even went back to pick up something I forgot in the traded vehicle. The car I purchased has a very comfortable feel and has alot of bells and whistles. The staff treated me very well and made sure I had all the information I needed for the vehicle purchased.

Wonderful experience! Green Buick GMC had the most superior customer service I have ever received when purchasing/leasing a new vehicle. They truly put the customer first. Friendly, easy to work with & very accessible each time I contacted them via phone. Highly recommended!

Glenn did a great job. He took the time to find me the vehicle that fit my needs and my price range. He even went to my home (crossing the 74 bridge), to make sure it would fit in the garage. Thanks Glenn!!! It took some time to get the 2nd key for the Mazda, but it's all good now. Thanks Rick.

Both Glenn & Rick made our shopping experience for our new vehicle a pleasant experience. We were treated very fair and without any hassles. Glenn was great in taking care of all the details that had to be handled. We will recommend both Glenn and Rick to others. Thanks again for a great experience in purchasing our new vehicle.

Ricardo was very helpful on our first visit to Green on Saturday, the 17th of July. My daughter and I test drove 3 cars that day. I came back with my husband on Wednesday, the 21st and Glen helped us out. He was great! He gave us all the details on the Durango we were interested in, looked up the car facts, and did the same with our trade in. He came up with several options for add ons and payments and stayed late to close the deal. He took us over to the service department and got us set-up with the preferred owner program and explained all the perks. He helped us clear all of our personal belongings out of the trade in.(I hadn't planned on making the purchase that evening and had not done this at home.) Curt, the finance man, was very pleasant and helpful as well and we kept him late too. Glen set up our appointment for the xzilon protection and called with different options for arranging to drop off the durango and pick up a rental. The gentleman handling the rental was wonderful. I will be having my oil changed at your dealership because I was so impressed with the entire staffs friendliness and the positive and prompt service I received. I am sorry to say that in the past, a dealership is not a place I tend to look forward to visiting. The people at Green have changed my expectations and I look forward to our continued relationship. I know people are more apt to relay any negative experiences they might have, but I am very happy to give you this positive feedback.

I enjoyed purchasing my Enclave from Glenn....he was very helpful and professional. I really like the Service Department! They are very friendly and clean! My husband purchased his Buick Lucerne from Green as well. We are very pleased with our salesman and service. Thank you!