Nissan 24

John Spadea is very nice guy. He is fantastic to work with for purchasing new Nissan Kicks.

On February 17th, 2025, I took delivery of my brand new 2025 Nissan Altima SR from Nissan 24. Within a few short days of ownership, I noticed a loud, clicking sound coming from the driver's side wheel area (sounds like a click in the suspension/wheel well). On Friday, March 28, 2025, I brought my car to Nissan 24 for diagnosis. The original service advisor couldn’t identify the issue but noted hearing the noise. I was given a loaner and told I’d hear from them the following Tuesday. Tuesday arrived without a response. Despite calling within two weeks, no one could explain the problem, except to say they were replacing parts. After two weeks, I was alerted on April 8, 2025, that the car was ready for pickup. They stated they replaced parts related to the strut, mounts and bumper. I went to the dealer, only to find the same noise. I advised taking the car and contacting them if the noise persisted. One advisor remarked, “You didn’t buy a Rolls Royce.” On April 21, 2025, I returned the car with my complaints and provided videos of the noise. I received no updates unless I called. After two weeks, I was told the issue was resolved. When I picked up on May 5, 2025, I immediately heard the noise and returned. I was told the loose bolts on the dash had been tightened to the frame. I test-drove the car with two techs, but they didn't hear. I went back to Nissan 24 on Wednesday 5/7/2025 at 8am. My car WAS NOT worked on AT ALL while it was there until 5/14/2025. In that entire time, SAT, untouched. When I called and spoke to the advisor on Tuesday 5/13, I was told “Oh, I just found out today, the tech I had assigned had a death in the family. I just found out today, so I need to get it to someone else”. My car was UNTOUCHED for an entire week. On Wednesday 5/14 I drove to the dealer and told them that I was picking up my car due to it not being touched. To this day, my car is STILL making the noise with no solution in sight. The dealer has offered no solution at all.

JT made this experience getting a new car easy and fun! 10/10 would recommend buying from him

CHECK YOUR CAR OUT THOROUGHLY AT YOUR MECHANICS THEY DONT MAKE GOOD ON PROMISES as I had to return their car & I bought my trade in yes they charged me $2400 !

Very bad service . I bought a car and I have to go back 3 time to solve the problem

John Spadea is fantastic to work with for the purchase or lease of your next Nissan!

I had a great experience at Nissan 24! I went in for an upgrade from a Nissan Altima to a Pathfinder Platinum. Darryl was the best explaining everything about the car and answering all of my questions, it made the whole process so much easier. Thanks Nissan 24!!!

Awesome dealership Ed and Angel were true professionals and exceeded every expectation Definitely would recommend this dealership

The employees that I met at the dealership were were all professional and friendly towards me.

This dealership has horrible customer service And shady business practices. They sold me a 2025 Pathfinder with an emission leak issue. General Sales Manager Brian Augusto is rude and disrespectful.