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Excellent customer service thank you for your help
Excellent customer service from Odin he goes beyond to make you satisfied with ur vehicle he is very helpful thank you! Soo much for ur service 😊
Claudia G, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A great sales experience!
My sister and I came to visit Team Nissan last week. We visited two other stores before that, We were not ready to buy a car, our plan was to just look. Tina was the sales person that help us. We felt so comfortable talking to her that we decided to buy right there in then. Thank you Tina Flores. My sisters loves her Sentra.
Dulce, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Kudos for Odín della Catena, outstanding Customer
Came to the dealership to get a copy of my car key. I was directed to go to Parts, I went in and Odín Della Catena was walking by where I was parked and immediately asked me if I needed help. I stated my business to him and he helped me right there and then. When he said that I needed to come back in 2 hours I explained that it was not possible for me to come back that day and be totally naive about what was involved, I asked if I could come back in a day or to. He said sure. When he asked me for the car keys I realized they needed the car to sincroníze the key. We’ll, that was not possible, I needed to leave right away since I had to pick up my grandson. Odín looked at me and said I’ll help you have a seat and I’ll take care of this for you. I couldn’t believe that in these days when nobody cares about what your predicaments are, he didn’t hesitate for a second and went to take care of the work needed for me to get the key. This experience was unbelievable!!!. Sometime later he brought the car back, processed the paperwork and off I went. All people in Customer Service everywhere should be like Odín della Catena. Personable, profesional, well mannered, and above all caring!! Outstanding Service, 10 Stars
Rosie, we really appreciate your positive review! If you're ever in need of more help, please let us know!
Mitch F. and the rest of the staff are friendly and very professional. I felt comfortable discussing my new car needs and Mitch answered all my questions. More importantly, he listened to me and was able to tailor a new car deal that worked for me. Team Nissan is awesome. Thanks.
Leander M., we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Overall Great Service
Donald Reyes and Ivan I. helped out tremendously. My family purchased a vehicle today and it was a fast and easy process. Very pleased. Will definitely by again.
Hi Mariana Z, thank you so much for your positive comments about Team Nissan! We hope to see you soon!
Donald Reyes went over and above and made it possible and easy for me to drive out with my car. He was patient and informative and didn’t pressure us. I would highly recommend him
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Donald was great and to the point. Worked with us to get the deal we wanted. Will definitely be back to see Donald for my next car
Eves, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
2020 Nissan versa
I went to team Nissan and met with Donald Reyes and he was incredibly helpful and knowledgeable. I highly recommend him to anyone coming in for a new car
Nacho, thank you so much for your high rating! Thanks again for the recommendation, and have an amazing day!
Unpleasant customer experience.
I had a really unpleasant experience here with the finance manager and sales consultants Donald and Max. While I understand that Team Nissan is a business and needs to make a profit from sales. Consistent efforts were made to try to convince me to pay 30,400 for a 21,840 dollar SUV listed online. I’m aware of the sales tax and we did the calculations ourselves. I have good credit and had a reasonable down payment and a monthly payment request so this was just very dishonest and crooked. Aside from that at the end of the negotiation the finance manager thought that I was being rude for speaking up against their attempt to add more dollars to my monthly payment without my consent which ended up costing me 300 dollars more. I wasn’t shown my APR interest rate like how I requested in the beginning until the end of the negotiation with the finance manager and upon signing the paperwork. In the end i was humiliated and was forced to defend myself. I decided to try out this dealership for the first time upon the good reviews. I’m not buying another car from here again. Donald and Max were nice guys and I understand that we all have a job to do but the finance manager really got under my skin. Absolutely poor customer service on his part.
Jordanv, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
2014 Dodge Charger
Was very respectful and direct he got me finance met all my needs and concerns n expellent service top sales man Donald Reyes for the last year and half nothing but good reviews of the sales man
John Demaree, we are so happy to read such a great review about Team Nissan! Please don't hesitate to reach out to us if there's anything more we can do!