Reviews
Excellent in customer concerns customer feed back keeping
Excellent in customer concerns customer feed back keeping customer informed with what needs to be done and why. Continued to work with customer every step of the. Way including delivering my vehicle after payment was made. Thank you Andre and your team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your outstanding feedback about Andre and our team! We appreciate your business and hope to serve you again at Mercedes-Benz of Catonsville. Safe travels!
Andre is always open to help and is super friendly !
Andre is always open to help and is super friendly ! He keeps us informed with text or calls when our car is there for service. Thank you Andre and Mercedes of Catonsville !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gabriela, it makes our day to hear that Andre continues to provide you with such helpful and friendly service. Thank you for choosing Mercedes-Benz of Catonsville! See you next time!
Good service and friendly people.
Good service and friendly people. It was very easy to make an appointment for service. My service advisor was very helpful (Andre Goppy).
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Andre and the team! We look forward to welcoming you back to Mercedes-Benz of Catonsville. Take care!
Andre kept me informed and made sure the issues were
Andre kept me informed and made sure the issues were addressed. Luckily all covers under Bluetec extended warranty.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Andre kept you informed and took care of everything! Your feedback is greatly appreciated, and we hope to see you again at Mercedes-Benz of Catonsville. Safe travels!
Amazing service!
Amazing service!!! Jacquelynne is extremely passionate about providing outstanding customer service! She’s a true Professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear such positive feedback about our team! Thank you for choosing Mercedes-Benz of Catonsville and sharing your experience with Jacquelynne.
From the moment you schedule your appointment until the
From the moment you schedule your appointment until the time you pick up your car, you are provided with everything you need to stay updated. You know what is happening with your car, how much the services will cost, and what future recommendations may be needed. This experience truly deserves five stars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wes, thank you for your wonderful feedback! We're glad you enjoyed your experience from start to finish. We truly appreciate your five-star rating and look forward to your next visit to Mercedes-Benz of Catonsville!
Dealer has great workers and especially service advisor
Dealer has great workers and especially service advisor andre really care for his customers. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much! We look forward to your next visit to Mercedes-Benz of Catonsville!
Juliana was very professional and I would definitely
Juliana was very professional and I would definitely recommend this dealership for an honestrepai experience . Her service was excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kathie, we're so glad Juliana took such good care of you! Thank you for choosing Mercedes-Benz of Catonsville and for sharing your experience. We hope to see you back again down the road!
svc rep Andre was very hospitable and kept me informed
svc rep Andre was very hospitable and kept me informed daily of the maintenance of my car and what each technician was repairing on the car. He also alerted me on payment for my car could be in installments. He was such a good helper by taking me to my car making sure that I turned on everything in the car to make all was functioning. I appreciate Andre and will ask for him again when I need my maintenance Pat Talley
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pat, we're delighted to hear that Andre provided hospitable and informative service. We'll be sure to pass along your gratitude, and we look forward to assisting you again at Mercedes-Benz of Catonsville! Safe travels!
ILL NEVER come back TREATED BAD by DAKARI and a few more
ILL NEVER come back TREATED BAD by DAKARI and a few more of ur EMPLOYEES
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Darryl, this feedback is disappointing to receive, and I'd appreciate the chance to talk this through. Please reach out at your earliest convenience. Thank you, Marianne Queen - Customer Relations Manager - marianne.queen@koons.com