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Platinum Motors LLC

(18 reviews)
(740) 281-5281 (740) 281-5281

Reviews

(18 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Motors LLC from DealerRater.

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Dustin was good to work with. Friendly, with very little pressure to buy. Experience was quick and relatively simple.

Dustin was good to work with. Friendly, with very little pressure to buy. Experience was quick and relatively simple.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They presented me with a vehicle that was ready to review and drive home. It was cleaned and ready for a test drive. Then at the end of the purchase they surprised me with a complete detail.

They presented me with a vehicle that was ready to review and drive home. It was cleaned and ready for a test drive. Then at the end of the purchase they surprised me with a complete detail.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dustin was my salesman, and for my first dealership buy, he made it a breeze! I will return for my next purchase and recommend any and all who ask. Platinum Motors is top notch and not a regular used car dealership.

Dustin was my salesman, and for my first dealership buy, he made it a breeze! I will return for my next purchase and recommend any and all who ask. Platinum Motors is top notch and not a regular used car dealership.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Phenomenal service, everyone was very genuine and easy to get along with. Bought a car in under an hour, they were incredibly quick and efficient.

Phenomenal service, everyone was very genuine and easy to get along with. Bought a car in under an hour, they were incredibly quick and efficient.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a 2019 Ram Longhorn 3 years ago today. It was and excellent purchase, I have had no mechanical issues with it and only problem was the radio needed replaced which was covered by the extended warranty they sold me.

Bought a 2019 Ram Longhorn 3 years ago today. It was and excellent purchase, I have had no mechanical issues with it and only problem was the radio needed replaced which was covered by the extended warranty they sold me.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Return customer, bought a truck to start my company. Platinum has been nothing but wonderful, will definitely continue to shop Platinum

Return customer, bought a truck to start my company. Platinum has been nothing but wonderful, will definitely continue to shop Platinum

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We recently purchased an SUV from Platinum Motors and are very happy with the professional service provided by Caleb and with the SUV we purchased. This was a remote purchase from Washington State, so we were a little concerned that the dealership was so far away from us, and we couldn't test drive the vehicle prior to purchasing it. Overall the experience was good and the dealership followed through with what was promised. We would definitely purchase another vehicle from Platinum Motors in Heath, OH.

We recently purchased an SUV from Platinum Motors and are very happy with the professional service provided by Caleb and with the SUV we purchased. This was a remote purchase from Washington State, so we were a little concerned that the dealership was so far away from us, and we couldn't test drive the vehicle prior to purchasing it. Overall the experience was good and the dealership followed through with what was promised. We would definitely purchase another vehicle from Platinum Motors in Heath, OH.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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At the time of sale for my vehicle they stated the tint was legal in Ohio, but it was not. Ohio law prohibits car dealer vehicle sales with illegal tint, so they should have addressed this before selling the car. I requested reimbursement for the ticket I received as well as the replacement of the tint on the first and second row side windows, not the back windows. They refuse to reimburse the full amount because the second row windows in Ohio don't have any restrictions, same for the back window. I didn't agree to a purchase of a vehicle with mismatch tint, so I guess my next step if filing a lawsuit.

At the time of sale for my vehicle they stated the tint was legal in Ohio, but it was not. Ohio law prohibits car dealer vehicle sales with illegal tint, so they should have addressed this before selling the car. I requested reimbursement for the ticket I received as well as the replacement of the tint on the first and second row side windows, not the back windows. They refuse to reimburse the full amount because the second row windows in Ohio don't have any restrictions, same for the back window. I didn't agree to a purchase of a vehicle with mismatch tint, so I guess my next step if filing a lawsuit.

Rating breakdown (out of 5):
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Niko was our sales representative he was professional yet personable. Thank you so much. Selby

Niko was our sales representative he was professional yet personable. Thank you so much. Selby

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my car I had Bought a 2017 Lexus IS300 from them months back I could not be happier.

Love my car I had Bought a 2017 Lexus IS300 from them months back I could not be happier.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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