Reviews
Kelli Daniels did a phenomenal job assisting us with the
Kelli Daniels did a phenomenal job assisting us with the purchase of our new Mini, from making us feel like old friends the first time we spoke on the phone, to greeting us like family when we arrived at the dealership to pick up our new Countryman. We could not be more pleased with the help Kelli provided during the entire process. We are also extremely thankful to Darrell at Tacoma Mini for having Kelli be our Seattle team contact.
Kelli Daniels did a phenomenal job assisting us with the
Kelli Daniels did a phenomenal job assisting us with the purchase of our new Mini, from making us feel like old friends the first time we spoke on the phone, to greeting us like family when we arrived at the dealership to pick up our new Countryman. We could not be more pleased with the help Kelli provided during the entire process. We are also extremely thankful to Darrell at Tacoma Mini for having Kelli be our Seattle team contact.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new MINI Countryman and thank you for sharing your feedback about Kelli here at Seattle MINI! We wish you safe travels and many miles in your new ride!
Called to make an appointment, phone operator put me on
Called to make an appointment, phone operator put me on hold to confirm they had all parts. Got to the shop and after 30m of waiting they told me they sent the required piece to Tacoma. Micheal told me they could get it back within a few hours just for him to later hand me a receipt and tell me it wouldn’t be there till next week and he would give me a call once arrived. Never got a call. Typically have good experience here but this time they really f’d up, makes me feel like i can’t trust coming back here.
Called to make an appointment, phone operator put me on
Called to make an appointment, phone operator put me on hold to confirm they had all parts. Got to the shop and after 30m of waiting they told me they sent the required piece to Tacoma. Micheal told me they could get it back within a few hours just for him to later hand me a receipt and tell me it wouldn’t be there till next week and he would give me a call once arrived. Never got a call. Typically have good experience here but this time they really f’d up, makes me feel like i can’t trust coming back here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I want to sincerely apologize for the inconvenience you experienced during your visit. It's disappointing to hear that we fell short of providing the exceptional service we strive for. Please know that I take your feedback seriously, and I would appreciate the opportunity to speak with you and make things right. If you could please give me a call, I would be more than happy to assist you in any way possible. Thank you for bringing this to my attention. Robert Lacher - Fixed Ops Director - (206) 588-4208
Nick was friendly, helpful and made my Mini purchase a
Nick was friendly, helpful and made my Mini purchase a seamless process. I would definitely purchase a vehicle from him again!
Nick was friendly, helpful and made my Mini purchase a
Nick was friendly, helpful and made my Mini purchase a seamless process. I would definitely purchase a vehicle from him again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, we are delighted to hear Nick made your purchase seamless at Seattle MINI. Enjoy the ride, and we look forward to assisting you again!
My Family and I made a road of a total of 3500 miles just
My Family and I made a road of a total of 3500 miles just to make a sale with these guys, and we would definitely do it again, they made the experience worth while and stress free! Loved how great they were on communication and information! If I could give 10 starts we would!!!
My Family and I made a road of a total of 3500 miles just
My Family and I made a road of a total of 3500 miles just to make a sale with these guys, and we would definitely do it again, they made the experience worth while and stress free! Loved how great they were on communication and information! If I could give 10 starts we would!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, knowing we were so highly recommended by your family was the best feedback we could ever receive! We’ve shared your kind words with everyone here at Seattle MINI and wish you safe miles in your new car.
Recent service appointment was easy and complete.
Recent service appointment was easy and complete. The videos they send of work in progress are great
Recent service appointment was easy and complete.
Recent service appointment was easy and complete. The videos they send of work in progress are great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reviews like this one make our day, Alan! Thanks from the Seattle MINI team.
Seattle Mini has been amazing to work with!
Seattle Mini has been amazing to work with! I first bought my 2025 Mini Countryman from them, and when I recently needed to switch to a 7-seater, they made the whole process effortless. They gave me a fantastic trade-in offer and helped me find a well-maintained vehicle with similar mileage at a great price. Huge thanks to Kelli and Chris for their outstanding service — they were super helpful, transparent, and made everything smooth from start to finish. Couldn’t have asked for a better experience!
Seattle Mini has been amazing to work with!
Seattle Mini has been amazing to work with! I first bought my 2025 Mini Countryman from them, and when I recently needed to switch to a 7-seater, they made the whole process effortless. They gave me a fantastic trade-in offer and helped me find a well-maintained vehicle with similar mileage at a great price. Huge thanks to Kelli and Chris for their outstanding service — they were super helpful, transparent, and made everything smooth from start to finish. Couldn’t have asked for a better experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Abhijit, thank you for your repeat business! We're happy to hear Kelli and Chris made the trade-in and purchase process smooth and transparent. Enjoy your new ride, and we look forward to serving you again in the future! - Seattle MINI
I bought my 4th Mini last week from Seattle Mini.
I bought my 4th Mini last week from Seattle Mini. I wanted to trade in my manual for an automatic. Ben, my wonderful salesman showed me around the lot but nothing caught my eye. Then he said he thought there might be one up on the roof that just came in. It was PERFECT! A new color - ocean wave green. Ben was great. He had the car ready for me by the end of the day. It only had 9 miles on it! As I said, this is my 4th Mini - all from Seattle Mini. I come from Eastern Washington, so it’s a little more than 3 hours to get to there, but it’s well worth it to come to a Legitimate dealer. They know how to service your car and keep it running well. I really trust them. . . And I always have a good experience when I am there. Ben, Dan and all the people working at Seattle Mini are professional and just plain “nice” . I wouldn’t go any other place. I love my Mini….. zoom zoom ;^)
I bought my 4th Mini last week from Seattle Mini.
I bought my 4th Mini last week from Seattle Mini. I wanted to trade in my manual for an automatic. Ben, my wonderful salesman showed me around the lot but nothing caught my eye. Then he said he thought there might be one up on the roof that just came in. It was PERFECT! A new color - ocean wave green. Ben was great. He had the car ready for me by the end of the day. It only had 9 miles on it! As I said, this is my 4th Mini - all from Seattle Mini. I come from Eastern Washington, so it’s a little more than 3 hours to get to there, but it’s well worth it to come to a Legitimate dealer. They know how to service your car and keep it running well. I really trust them. . . And I always have a good experience when I am there. Ben, Dan and all the people working at Seattle Mini are professional and just plain “nice” . I wouldn’t go any other place. I love my Mini….. zoom zoom ;^)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jennie, thank you for sharing your wonderful feedback about Ben and the team! We are so grateful for your continued trust in us here at Seattle MINI and we hope you love that new Ocean Wave Green color. Here's to many more miles and smiles in your MINI! Safe travels!
Great experience buying our Mini.
Great experience buying our Mini. We live in area that doesn’t have a dealer. We did everything online. We drove five hours and met Mike our salesman. The car was clean and ready to go. It took about 45 minutes for Mike to go through all of the cars functions, software, setting up our smart key, etc. We drove it back home. This is our first Mini and I love the quality, power, and handling. I highly recommend Seattle Mini. Mike is a very nice and professional person. I would highly recommend him.
Great experience buying our Mini.
Great experience buying our Mini. We live in area that doesn’t have a dealer. We did everything online. We drove five hours and met Mike our salesman. The car was clean and ready to go. It took about 45 minutes for Mike to go through all of the cars functions, software, setting up our smart key, etc. We drove it back home. This is our first Mini and I love the quality, power, and handling. I highly recommend Seattle Mini. Mike is a very nice and professional person. I would highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, it’s wonderful to know that you had such a positive online buying experience with Mike and the team! Thank you for choosing Seattle MINI and for your high recommendation. Enjoy your new MINI! Safe travels!
Good experience, great advisor.
Good experience, great advisor. Communicates better than any other car brand. Would recommend having your Mini serviced there.
Good experience, great advisor.
Good experience, great advisor. Communicates better than any other car brand. Would recommend having your Mini serviced there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steven, thank you for recommending Seattle MINI and highlighting our communication skills. We look forward to serving you again! Safe travels!
I had an excellent experience at Seattle MINI.
I had an excellent experience at Seattle MINI. Cosmin was knowledgeable and proactive in helping me through the process. Although the experience of test driving around the Lake City area is a bit congested, the staff at Seattle Mini made the experience of buying a Cooper a pleasant one. Cheers!
I had an excellent experience at Seattle MINI.
I had an excellent experience at Seattle MINI. Cosmin was knowledgeable and proactive in helping me through the process. Although the experience of test driving around the Lake City area is a bit congested, the staff at Seattle Mini made the experience of buying a Cooper a pleasant one. Cheers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Alex! We're glad to hear you had a pleasant experience with Cosmin and our team at Seattle MINI. Enjoy your new MINI Cooper!
