Reviews
Benjamin Cavazos and Seattle Mini are simply the best. Just bought my second Mini Cooper S from them, this time a 2026 convertible. Excellent transaction and even better personal service. Highly recommended!
Benjamin Cavazos and Seattle Mini are simply the best. Just bought my second Mini Cooper S from them, this time a 2026 convertible. Excellent transaction and even better personal service. Highly recommended!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new 2026 Mini Cooper S Convertible! We’re glad Benjamin and the Seattle MINI team made your experience special. Enjoy every drive!
Good service, fair pricing, and answers all questions! I will continue to use Seattle Mini.
Good service, fair pricing, and answers all questions! I will continue to use Seattle Mini.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that our Seattle MINI team delivered an excellent experience. Thank you, Geo!
Our Mini was due multiple routine maintenance services. Brian was our service rep and was knowledgeable, friendly and made certain we were taken care of. All services were completed. Thank you Brian and Mini service dept.
Our Mini was due multiple routine maintenance services. Brian was our service rep and was knowledgeable, friendly and made certain we were taken care of. All services were completed. Thank you Brian and Mini service dept.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, we’re glad to hear Brian made your service visit at Seattle MINI smooth and knowledgeable. We will pass on your kind words, and we look forward to helping you again!
Excellent inventory of used cars. Sales person very helpful during the entire experience a a
Excellent inventory of used cars. Sales person very helpful during the entire experience a a
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for stopping by to leave Seattle MINI a wonderful review!
All the employees were very respectful and helpful, and polite. I received a video of the work they preformed
All the employees were very respectful and helpful, and polite. I received a video of the work they preformed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear our team made your experience a great one! Thank you for choosing Seattle MINI and for your kind review.
I did not appreciate the way the salesperson spoke to me. I really liked the car and purchased it after switching salespeople. When we got the car home there were a lot of defects and we are spending over $3000 to fix the hidden issues. The dealership is great at covering up flaws. BUYER BEWARE
I did not appreciate the way the salesperson spoke to me. I really liked the car and purchased it after switching salespeople. When we got the car home there were a lot of defects and we are spending over $3000 to fix the hidden issues. The dealership is great at covering up flaws. BUYER BEWARE
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Victoria, I'm truly sorry to hear about your disappointing experience with us. It's concerning to hear that your initial interaction wasn't pleasant and that you're having issues with your vehicle. We pride ourselves on transparency and customer satisfaction, so this feedback is quite alarming. Please reach out at your earliest convenience so we can discuss how we might rectify these concerns for you. Thank you, Caleb Schramer - General Manager - (206) 588-4244
Kelli Daniels did a phenomenal job assisting us with the purchase of our new Mini, from making us feel like old friends the first time we spoke on the phone, to greeting us like family when we arrived at the dealership to pick up our new Countryman. We could not be more pleased with the help Kelli provided during the entire process. We are also extremely thankful to Darrell at Tacoma Mini for having Kelli be our Seattle team contact.
Kelli Daniels did a phenomenal job assisting us with the purchase of our new Mini, from making us feel like old friends the first time we spoke on the phone, to greeting us like family when we arrived at the dealership to pick up our new Countryman. We could not be more pleased with the help Kelli provided during the entire process. We are also extremely thankful to Darrell at Tacoma Mini for having Kelli be our Seattle team contact.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new MINI Countryman and thank you for sharing your feedback about Kelli here at Seattle MINI! We wish you safe travels and many miles in your new ride!
Called to make an appointment, phone operator put me on hold to confirm they had all parts. Got to the shop and after 30m of waiting they told me they sent the required piece to Tacoma. Micheal told me they could get it back within a few hours just for him to later hand me a receipt and tell me it wouldn’t be there till next week and he would give me a call once arrived. Never got a call. Typically have good experience here but this time they really f’d up, makes me feel like i can’t trust coming back here.
Called to make an appointment, phone operator put me on hold to confirm they had all parts. Got to the shop and after 30m of waiting they told me they sent the required piece to Tacoma. Micheal told me they could get it back within a few hours just for him to later hand me a receipt and tell me it wouldn’t be there till next week and he would give me a call once arrived. Never got a call. Typically have good experience here but this time they really f’d up, makes me feel like i can’t trust coming back here.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I want to sincerely apologize for the inconvenience you experienced during your visit. It's disappointing to hear that we fell short of providing the exceptional service we strive for. Please know that I take your feedback seriously, and I would appreciate the opportunity to speak with you and make things right. If you could please give me a call, I would be more than happy to assist you in any way possible. Thank you for bringing this to my attention. Robert Lacher - Fixed Ops Director - (206) 588-4208
Nick was friendly, helpful and made my Mini purchase a seamless process. I would definitely purchase a vehicle from him again!
Nick was friendly, helpful and made my Mini purchase a seamless process. I would definitely purchase a vehicle from him again!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, we are delighted to hear Nick made your purchase seamless at Seattle MINI. Enjoy the ride, and we look forward to assisting you again!
My Family and I made a road of a total of 3500 miles just to make a sale with these guys, and we would definitely do it again, they made the experience worth while and stress free! Loved how great they were on communication and information! If I could give 10 starts we would!!!
My Family and I made a road of a total of 3500 miles just to make a sale with these guys, and we would definitely do it again, they made the experience worth while and stress free! Loved how great they were on communication and information! If I could give 10 starts we would!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, knowing we were so highly recommended by your family was the best feedback we could ever receive! We’ve shared your kind words with everyone here at Seattle MINI and wish you safe miles in your new car.