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Ken Ganley Chevrolet of Aurora

(566 reviews)
Visit Ken Ganley Chevrolet of Aurora
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (330) 954-3736 (330) 954-3736
Used (330) 954-3852 (330) 954-3852
Service (330) 954-3844 (330) 954-3844

Reviews

(566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Chevrolet of Aurora from DealerRater.

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Very pleased with my visit here.

Very pleased with my visit here. Friendly staff and an informative sales man helped make my vehicle purchasing decision simple. Giuseppe was very knowledgeable, and I would recommend him for anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Julia, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great Service

Awesome dealership !! Thank you to Nik Stuart sales manager also Josh Quesenberry service manager for solving my tire issue on my chevy blazer ..... Great people work at this dealership !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Scott, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Outstanding Service!

One of my tires had lost a significant amount of air overnight, enough for me to know I most likely had picked up a nail somewhere. I contacted the service department, and John Gebler had me bring the car in that same day to drop it off. He advised that he couldn't promise what time it would be ready but that it would be ready sometime that same day. I received a call from him in the early afternoon to let me know that they removed a nail, plugged the tire, and my car was ready for pickup. I truly appreciate that I was able to get service so quickly. Thank you again! You guys never disappoint me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lorene, we're happy you found our staff to be so supportive during your experience here at Ganley Chevrolet of Aurora. If you have any further questions, please give us a call. We're always happy to help!

Great and fast service

Great and fast service Clean waiting area with available Wi-Fi for work They washed and vacuumed the car after the oil change plus rotated my tires I was I. Time and it took 45 minutes I was out of there Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jay, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service!

Dan is the man! Always makes sure I am safe in my vehicle with performing the right service without recommending items that are unnecessary/adding cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Chevy 3500 Cutaway

Excellent service. Great staff. Super friendly & Hospitable. I may not shop anywhere else after they treated me like FAMILY. I mean that. After I left I had a small problem and the salesman Sam jumped in his vehicle to come and rescue me. Mind you, I was almost 50 miles away from the dealership. That's commitment! Hands down. A 5 star transaction all the way around. Matthew, the financial manager is the best. Very caring and compassionate. Shop there for yourself, You'll have a 5 star day with Ganley of Aurora.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Ganley Chevy of Aurora off Route 82 in Portage

Nice clean facility. All of their staff is friendly and helpful. Enjoyed working with the Ganley team to purchase my new Chevy. Ask for Giuseppe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Patrick, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

A kind and informed staff that listen to the needs of the

A kind and informed staff that listen to the needs of the customer in a professional manner. No salesman gimmicks, no added pressure for extras or exceeding your budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Trailblazer

This is the best Chevy dealer ever customer service is the best and staff is so polite and very helpful I will always come to a rose dealership to buy my next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bernadette, we're happy you found our staff to be so supportive during your experience here at Ganley Chevrolet of Aurora. If you have any further questions, please give us a call. We're always happy to help!

Used 18 Tahoe

Mike was my sales guy. Very accommodating. The process was smooth and painless. Matt the guy in finance was also a really cool guy. Definitely was a great experience and would recommend this dealership if anyone needs a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mike, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!