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Premier Auto Group

(63 reviews)
Visit Premier Auto Group
Sales hours: 9:00am to 7:30pm
Service hours:
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Sales Service
Monday 9:00am–7:30pm Closed
Tuesday 9:00am–7:30pm 9:00am–4:00pm
Wednesday 9:00am–7:30pm 9:00am–4:00pm
Thursday 9:00am–7:30pm 9:00am–4:00pm
Friday 9:00am–7:30pm 9:00am–4:00pm
Saturday 9:00am–7:30pm Closed
Sunday Closed Closed
(856) 409-5076 (856) 409-5076

Reviews

(63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Premier Auto Group from DealerRater.

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It was a descent experience. Although I went looking at...

It was a descent experience. Although I went looking at a Dodge Grand caravan, I ended up purchasing a Town and country. Can't complain and probably visit them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Impressive lot, friendly staff, firm on price but cant...

Impressive lot, friendly staff, firm on price but cant argue, the cars condition speaks for itself. I would recommend if you see a car show on this lot to check it out. Very pleased with my purchase, interaction and time used.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This place sucks

DON'T EVEN BOTHER. Went there to buy a car and left wanting to toss a brick. After going through the whole process (picking the car, negotiating a deal, agreeing on a price, test driving the car, NEGOTIATING A FINAL PURCHASE PRICE, and then pulling the paperwork) they pulled the last second "Oh yeah my intern actually marked the sticker price wrong. It was actually supposed to be this price".. It was obviously for much more money... So seriously, don't even waste your time. All the cars look cheap, they all come with a cool story, and the same intern logs all the prices. You know the deal.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
18 people out of 18 found this review helpful. Did you?
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I will never go to that place there service sucks they...

I will never go to that place there service sucks they didn't have time I advise you never go there they suck as a business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Added costs needed

Buying process was easy. Was told it was a great vehicle. However vehicle purchased had issues. My mechanic informed two bent wheels that needed replacement and radio stopped working three days after purchase. Called and was told warranty would not cover so significant additional costs for the vehicle.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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10/10 experience

Great experience. Really personable people here and you can tell they don’t want to just sell you a car like other dealerships. No issues whatsoever. Would definitely purchase here again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Ford Focus

Quick. Easy. Helpful. And as Kind as they come. Very happy with the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not buy a car from this place bad business

Do not buy a car from this place! Brought a car from here within 6 months a C convertor and wheel barrier took it back and wanted to charge me 600 never the f again u have been warned

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car was/is a lemon.

My wife & I bought a 2003 Honda Element from this group in July. It looked great in the photos, but within 1 week of delivery we discovered: it needed rear brakes - a front tire had a bubble on the inside that made the car unsafe to drive, it had to be replaced - it had a major oil leak that had to be addressed - 3 of the 4 seat belts were so badly chewed by a dog that they had to be replaced - the radio never worked & they were zero help in fixing the error code - I replaced the radio. The total cost for all was over $1,500 - I kept the cost down by doing the radio & seatbelts myself, otherwise it would have been over $2,000. They had to know of most of these issues - stay away from these con artists. I have bought many cars from dealers & NEVER was treated like this.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Very satisfied customer

The Best car buying experience that I have ever had. Great inventory, low mileged , like new cars, unmatched prices, and very friendly staff. I am a repeat customer and have referred many friends and family members . Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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