Northtowne Volkswagen, Hyundai, Mazda

It took them 1 1\2 hours to change the oil and another hour to remove a nail and patch the tire. This was even I had an appointment for 1 pm. The service very slow at this dealership. I'll never have have any service done at this dealership again. I'll wait until I'm back in Columbia Mo and have the service done there. If it even gets close to an hour they will have the shuttle drive you where ever you need to go or give you a loaner.

Showroom is clean and inviting. Sales people are not pushy. I didn't have to be aggressive when I rejected an offer. If the price was too much for me they didn't try to talk me into something I couldn't afford. They managed to get me in a car I liked and could afford.

My salesperson and the finance manager did a wonderful job. They went out of their way to assist me. I have now owned 3 Hyundai vehicles, 2 of which I bought at Northtowne Hyundai. Northtowne Hyundai is my favorite Hyundai dealership!!

Tom S. And Matt were so kind, helpful, and patient, I ended up buying two cars in 24 hours. Thanks again guys! I will definitely be sending car shoppers your way!

He is the most aware, interested and genuine salesperson I've ever worked with. His interest is solely making sure the customer gets what they want and making sure they fully satisfied. He's a nice person too!

it went well as a whole, was a little disappointed that my new car had 550 miles on it. salesperson was good to work with. woI'll recommend him.

Adam was extremely helpful and top notch. This was my first experience buying a new car, and I felt it all went very smoothly. Christiaan was extremely helpful as well. I feel that they both went above expectations to find someone that everyone was comfortable with, without every pressuring me into anything. The entire staff was friendly and accommodating.

This was by far the best experience iv'e had at a car dealership and was completely happy with my purchase, Tom and Adam were awesome to work with as well as the finance dude and sales manager.

Tom and Sal were great to work with. It is easy to dread the car buying experience but Tom immediately brought us at ease and calmly explained the good things Hyundai has to offer. Tom was very knowledgeable and patient and went above and beyond to ensure we received the highest quality service. Look forward to working with you in the future.

My daughter purchased a used car from Northtowne. Upon driving it to a summer job in South Dakota she realized it had an intermittent headlight dysfunction, not a good problem. As the car was purchased with no warranty, we realized it was our problem to fix. After having two dealers examine the car, the problem could not be found. Northtowne recommended we trade in the car on another vehicle. However, after having promised to help us locate another similar vehicle nothing was ever done. After a few phone calls we never heard from Northtowne again. Very disappointed in their lack of follow up. We ended up trading the vehicle to another dealer at a huge loss to us.