Reviews
In my recent effort to purchase a car from Impex I was
In my recent effort to purchase a car from Impex I was very impressed with their responsiveness and overall professionalism. While the transaction ultimately didn't work out the sales team at Impex did everything they could to make it right. I wouldn't hesitate to work with them in the future.
In my recent effort to purchase a car from Impex I was
In my recent effort to purchase a car from Impex I was very impressed with their responsiveness and overall professionalism. While the transaction ultimately didn't work out the sales team at Impex did everything they could to make it right. I wouldn't hesitate to work with them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
In my recent effort to purchase a car from Impex I was
In my recent effort to purchase a car from Impex I was very impressed with their responsiveness and overall professionalism. While the transaction ultimately didn't work out the sales team at Impex did everything they could to make it right. I wouldn't hesitate to work with them in the future.
In my recent effort to purchase a car from Impex I was
In my recent effort to purchase a car from Impex I was very impressed with their responsiveness and overall professionalism. While the transaction ultimately didn't work out the sales team at Impex did everything they could to make it right. I wouldn't hesitate to work with them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for your kind words and for giving us the opportunity to earn your business. While we’re sorry the timing didn’t work out this time, we truly appreciate your recognition of our team’s effort and professionalism. It means a lot to us. We look forward to the opportunity to assist you in the future whenever you’re ready.
Great selection of used cars.
Great selection of used cars. Fast and professional. Finance was super fast 30 minutes out the door. I have bought many cars and this was one of the best experiences. I Was very impressed. Highly recommend.
Great selection of used cars.
Great selection of used cars. Fast and professional. Finance was super fast 30 minutes out the door. I have bought many cars and this was one of the best experiences. I Was very impressed. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the amazing review! We’re so glad to hear that you had one of your best car-buying experiences with us. Providing a great selection, a fast process, and a professional experience is exactly what we strive for. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle!
Professional, courteous, friendly sales and business
Professional, courteous, friendly sales and business office employees. No pressure to buy. Honest and up front with all information. A pleasure to deal with.
Professional, courteous, friendly sales and business
Professional, courteous, friendly sales and business office employees. No pressure to buy. Honest and up front with all information. A pleasure to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone was very professional and laid back at the same
Everyone was very professional and laid back at the same time. Made it feel more like talking and dealing with good friends instead of a car dealer. We will be going back when we get my wife a new car. Will not be disappointed getting a vehicle from them.
Everyone was very professional and laid back at the same
Everyone was very professional and laid back at the same time. Made it feel more like talking and dealing with good friends instead of a car dealer. We will be going back when we get my wife a new car. Will not be disappointed getting a vehicle from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After 4 failed attemps to get my car to pass NC
After 4 failed attemps to get my car to pass NC inspection it was determined that the dealer Impex left a tracking device on the car that should have been removed by Impex during the initial sale. I contacted Impex and they refused to reimburse me my money. Derrick stated that I should have brought the car to them to have the device removed. I will not purchase another car from Impex.
After 4 failed attemps to get my car to pass NC
After 4 failed attemps to get my car to pass NC inspection it was determined that the dealer Impex left a tracking device on the car that should have been removed by Impex during the initial sale. I contacted Impex and they refused to reimburse me my money. Derrick stated that I should have brought the car to them to have the device removed. I will not purchase another car from Impex.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
They are easy to work with even out if state, and are
They are easy to work with even out if state, and are really nice people
They are easy to work with even out if state, and are
They are easy to work with even out if state, and are really nice people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have bought many vehicles out of state in my years.
I have bought many vehicles out of state in my years. After choosing the vehicle I i wanted they raised the price almost $1000 which was for ELT and an installed LO JACK system that was not requested. The advertised price mentioned nothing about the vehicle being $1000 higher than advertised. Reading the reviews I see this has been done before. Shady things makes you wonder what else they are shady about. Would not trust them. They should read the laws of North Carolina.
I have bought many vehicles out of state in my years.
I have bought many vehicles out of state in my years. After choosing the vehicle I i wanted they raised the price almost $1000 which was for ELT and an installed LO JACK system that was not requested. The advertised price mentioned nothing about the vehicle being $1000 higher than advertised. Reading the reviews I see this has been done before. Shady things makes you wonder what else they are shady about. Would not trust them. They should read the laws of North Carolina.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sami was very helpful, and very nice.
Sami was very helpful, and very nice. We did not feel pressured or rushed by him. He was able to answer all of our questions
Sami was very helpful, and very nice.
Sami was very helpful, and very nice. We did not feel pressured or rushed by him. He was able to answer all of our questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Trey and Remi were great to work with.
Trey and Remi were great to work with. They helped us find exactly what we were looking for!!
Trey and Remi were great to work with.
Trey and Remi were great to work with. They helped us find exactly what we were looking for!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase