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Max Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Max Auto Sales from DealerRater.

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👍👍👍👍👍👍👍👍

This is a great place to shop for a car in Lafayette,Louisiana on Johntson St. Ask for Salesman Gilbert R. .He is a lot of help and will get you rolling right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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DON'T BUY FROM MAX AUTO SALES!!!!!!!

I would advise a person to run from these people as fast as he or she can!! The day after I bought a vehicle from them the problems started. It started shaking so I took it to a mechanic and he said there is something wrong with the motor so take it to a dealership. The dealership mechanic said someone tried to fix the motor and put lots of "stuff" on it but it is pitiful and in really bad shape and needs to be replaced. I called Walter at Max Auto Sales and he said they paid the mechanic(Son's Auto Repair on Pinhook) around $4000 to fix it and that he could get them to look at it again. The mechanic, John, at Sons said they just do what Max Auto Sales tells them to do. So neither of them will take responsibility and I sure don't want them to "fix" it again! It is not fixable!! Don't ever buy a vehicle from them! They are not a trustworthy operation!! Hope this helps someone from going through what I went through!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never got in touch with me either way, I've been waiting

Never got in touch with me either way, I've been waiting almost two weeks now.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hello Thaddeus! We're unable to look into your request without a phone number or email address. Could you please give us a call? We are easy to reach at 337-989-0078.

In and out quickly with vehicle of choice. Jeff was...

In and out quickly with vehicle of choice. Jeff was great working with our daughter to get her a nice clean vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Allen! We sincerely appreciate your business, and we'll be sure to share this with Jeff.

I'm a Very happy customer!

Gilbert was awesome! He got me the SUV I wanted. The whole experience was pleasant. They took care of everything I needed. I would recommend them to anyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr Gilbert

Mr Gilbert was awesome he was such a good help with getting me the car that I wanted and explain everything to me that I needed to know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Ms Dana for the great review! Enjoy your car.

No title

Mr. Gilbert was amazing. I can't remember her name but the lady that explained my contract was awesome and amazing as well. She talked to me like she had been knowing me for life. Mr. Gilbert was patient an kept me updated cause he was busy. I got a great deal. I would definitely recommend this dealership!!!!! Awesome, awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the great review. We greatly appreciate your business.

Max Auto Sale Service department

Dylan in service always help you find the problem and make it work!! Great dealership to buy a car with!! You will never go wrong there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Kaysha! We really do appreciate your kind words and your support.

Awesome place love the car we got

Awesome place love the car we got will anyone need a ride go yo max auto they were very helpful and nice will go back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Anthony! We sincerely appreciate your business and your support.

My thoughts on Drew East and Max Auto Sales

The experience was really nice. The dealer Drew helped me through the whole process. I am pretty young still with my first family, wife and child, and well he helped us find the perfect vehicle. Able to do all the things we need to now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello and Thank You! We really appreciate your business and support.