Skip to main content

Max Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Max Auto Sales from DealerRater.

Want to share your experience with this dealership?

Write a review

Mr.Jake and his crew are phenomenal. 3rd time returning customer they always seem to amaze me. I LOVE MAX AUTO SALES! Mr.Jake goes above and beyond.What an amazing experience yet again!

Mr.Jake and his crew are phenomenal. 3rd time returning customer they always seem to amaze me. I LOVE MAX AUTO SALES! Mr.Jake goes above and beyond.What an amazing experience yet again!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great folks at Max, they answered all of my questions and were all very friendly. Inventory is impressive too.

Great folks at Max, they answered all of my questions and were all very friendly. Inventory is impressive too.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Awesome staff we love Max auto sales, best staff ever. Terrific knowledge, clean cut crew!!

Awesome staff we love Max auto sales, best staff ever. Terrific knowledge, clean cut crew!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Purchased a vehicle almost two years ago for a family member. It has been great....a minor issue after 18 months but my warranty took care of the problem!!

Purchased a vehicle almost two years ago for a family member. It has been great....a minor issue after 18 months but my warranty took care of the problem!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

This is a great place to shop for a car in Lafayette,Louisiana on Johntson St. Ask for Salesman Gilbert R. .He is a lot of help and will get you rolling right

This is a great place to shop for a car in Lafayette,Louisiana on Johntson St. Ask for Salesman Gilbert R. .He is a lot of help and will get you rolling right

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I would advise a person to run from these people as fast as he or she can!! The day after I bought a vehicle from them the problems started. It started shaking so I took it to a mechanic and he said there is something wrong with the motor so take it to a dealership. The dealership mechanic said someone tried to fix the motor and put lots of "stuff" on it but it is pitiful and in really bad shape and needs to be replaced. I called Walter at Max Auto Sales and he said they paid the mechanic(Son's Auto Repair on Pinhook) around $4000 to fix it and that he could get them to look at it again. The mechanic, John, at Sons said they just do what Max Auto Sales tells them to do. So neither of them will take responsibility and I sure don't want them to "fix" it again! It is not fixable!! Don't ever buy a vehicle from them! They are not a trustworthy operation!! Hope this helps someone from going through what I went through!

I would advise a person to run from these people as fast as he or she can!! The day after I bought a vehicle from them the problems started. It started shaking so I took it to a mechanic and he said there is something wrong with the motor so take it to a dealership. The dealership mechanic said someone tried to fix the motor and put lots of "stuff" on it but it is pitiful and in really bad shape and needs to be replaced. I called Walter at Max Auto Sales and he said they paid the mechanic(Son's Auto Repair on Pinhook) around $4000 to fix it and that he could get them to look at it again. The mechanic, John, at Sons said they just do what Max Auto Sales tells them to do. So neither of them will take responsibility and I sure don't want them to "fix" it again! It is not fixable!! Don't ever buy a vehicle from them! They are not a trustworthy operation!! Hope this helps someone from going through what I went through!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
2.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
Yes No
Show full review

Never got in touch with me either way, I've been waiting almost two weeks now.

Never got in touch with me either way, I've been waiting almost two weeks now.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Thaddeus! We're unable to look into your request without a phone number or email address. Could you please give us a call? We are easy to reach at 337-989-0078.

Show full review

In and out quickly with vehicle of choice. Jeff was great working with our daughter to get her a nice clean vehicle.

In and out quickly with vehicle of choice. Jeff was great working with our daughter to get her a nice clean vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Allen! We sincerely appreciate your business, and we'll be sure to share this with Jeff.

Show full review

Gilbert was awesome! He got me the SUV I wanted. The whole experience was pleasant. They took care of everything I needed. I would recommend them to anyone!!

Gilbert was awesome! He got me the SUV I wanted. The whole experience was pleasant. They took care of everything I needed. I would recommend them to anyone!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Mr Gilbert was awesome he was such a good help with getting me the car that I wanted and explain everything to me that I needed to know

Mr Gilbert was awesome he was such a good help with getting me the car that I wanted and explain everything to me that I needed to know

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Ms Dana for the great review! Enjoy your car.

Show full review
See all 41 reviews