Reviews
Amanda is the best person I’ve ever talked to when buying
Amanda is the best person I’ve ever talked to when buying a car. She is super knowledgeable, honest, professional, and friendly. She honestly made the whole experience very enjoyable! She was so patient in answering all of our questions. We appreciated her so much! Thank you Amanda for everything. We will definitely refer our friends and family your way :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're pleased to hear that Amanda provided you with such a positive car-buying experience at Royal Buick GMC Cadillac. Her dedication to ensuring that all your questions were answered reflects our commitment to excellent customer service. We appreciate your kind words and your willingness to refer your friends and family. We look forward to seeing you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Me encantó como me ayudó,muy atento,y sobre todo paciente
Me encantó como me ayudó,muy atento,y sobre todo paciente gracias 🙏 por ayudarme con el carro que enrealidad quería José muchas gracias por tu ayudarme
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
¡Gracias, Melissa! Nos alegra mucho saber que tu experiencia en Royal Buick GMC Cadillac fue positiva. Agradecemos tus amables palabras sobre nuestra atención y paciencia. Esperamos verte de nuevo y que disfrutes de tu nuevo carro. ¡No dudes en compartir tu experiencia con otros! Atentamente, El Equipo de Experiencia del Cliente de Royal CustomerExperience@RoyalTucson.comt
We had an incredible experience with Royal Buick.
We had an incredible experience with Royal Buick. These guys make it easy. Most of the deal was done over the phone and electronically. Jose Ramirez is amazing and I will buy another car from him again for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're thrilled to hear that you had an incredible experience with Royal Buick GMC Cadillac and that Jose made the process so seamless. We appreciate your support and look forward to assisting you again when you're ready for your next vehicle! Safe driving! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
I have visited many dealerships and purchaesd several
I have visited many dealerships and purchaesd several automobiles not only to find out I was mislead in most cases The difference between Royal Cadillac vs. other dealerships, is that the customer is ALWAYS first, no games!! Transparency good salesmanship and a wonderful selection of vehicles is the reason we choose Royal Cadillac Jose Ramirez is an outstanding individual that takes your car buying experience to heart, no pressure here!!! If you would like this experience as well, I suggest that you visit Royal Cadillac and ask for Jose, you will not be dissapointed Gina / Vail AZ
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Gina, for taking the time to share your wonderful experience at Royal Buick GMC Cadillac! We're thrilled to hear that you appreciated our commitment to putting customers first and our transparent approach. It's fantastic to know that Jose made your car-buying experience enjoyable and stress-free. We truly value your recommendation and look forward to welcoming you back in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
It was our pleasure to purchase our car from Royal Cadillac I will be sending referrals for sure!!
I’ve never had a better car-buying experience!
I’ve never had a better car-buying experience! Jose and his team were incredible—easy to work with, transparent, and genuinely supportive. They provided multiple financial comparisons, explained everything clearly, and helped me make the most informed decision. Throughout the process, I felt respected, cared for, and confident that they had my best interests at heart. I couldn’t imagine a smoother experience and highly recommend Jose and the Royal Buick team to anyone looking for an honest, trustworthy dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive car-buying experience with Jose and our team at Royal Buick GMC Cadillac. Your kind words about our transparency and support mean a lot to us. We strive to make every customer feel respected and informed, and it’s fantastic to know we achieved that for you. We appreciate your recommendation and look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Jose and Marty were exceptionally great to work with.
Jose and Marty were exceptionally great to work with. I highly recommend working with them. Couldn't have been a better experience. Thanx Guys for the great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We are thrilled to hear that you had such a great experience with Jose and Marty at Royal Buick GMC Cadillac. Your recommendation means a lot to us, and we appreciate your kind words about our customer service. We look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
It was a pleasant experience working with Jose and Royal
It was a pleasant experience working with Jose and Royal Automotive. Everyone was knowledgeable and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Dewey! We're thrilled to hear that you had a pleasant experience with Jose and the team at Royal Buick GMC Cadillac. Our goal is to provide knowledgeable and professional service, and it's great to see that reflected in your visit. We look forward to seeing you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Jose was fast to help me over the phone with all the
Jose was fast to help me over the phone with all the information I needed before heading out to the lot. His knowledge about the business and our new 2025 Yukon made the sale super fast and easy. Like I told Jose, I will be sending him new clients from now on! Keep up the good work! Thank you Jose
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your fantastic review! I'm thrilled to hear that Jose was able to assist you swiftly with all the information you needed about your new 2025 Yukon. It's great to know that his knowledge made your purchasing experience fast and easy. I truly appreciate your support and recommendation to send new clients our way. Thank you again for choosing Royal Buick GMC Cadillac, and I look forward to seeing you next time! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Jose Ramirez and his team went far and beyond to assist
Jose Ramirez and his team went far and beyond to assist me with the sale on my dream truck. I truly am happy to have made the right choice with Jose and his team. Thank you GMC for hiring such an honest and hard working individual. Additional thanks to Ethan Blake and David for the support throughout the purchase journey.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, David, for your wonderful feedback! We at Royal Buick GMC Cadillac are thrilled to hear about your positive experience with Jose and his team. It’s fantastic that you are happy with your dream truck and felt supported throughout the purchase journey. Your kind words about our team, including Ethan and David, mean a lot to us. We look forward to seeing you again soon! Enjoy your new truck! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Jose was great and helped me work a good deal in my
Jose was great and helped me work a good deal in my budget. I would recommend Jose to a friend/family
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're thrilled to hear that Jose provided you with excellent service and helped you find a deal within your budget. Your recommendation means a lot to us at Royal Buick GMC Cadillac. We look forward to seeing you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com