Davis Honda

Great service. Service writer kept me informed on status of vehicle, walked me through results of inspection, discussed what should be done on next service

I found a Honda I was interested in at Davis Honda in Burlington NJ. I travelled from Hudson County about two hours. The first person I spoke with was sales manager Pete. My appointment was made and I was introduced to senior sales consultant Curt. He understood my situation and I really appreciate that. I felt very comfortable speaking with Curt I saw his willingness to help with every inquiry. Financial manager Ed was very informative and professional. All staff members were informative professional ethical and not pushy at all. I felt very comfortable being at Davis Honda, I need to say that I had one of the best experiences of my life purchasing a car there; that time was at Davis Honda. I recommend this dealership to other potential buyers and can give five stars even though there was one mistake that dealership staff made which was making sure that I had proof of insurance before I drove off the lot. I highly recommend this dealership and would give five stars, despite one mistake—they didn’t confirm I had proof of insurance before I left. I am thankful to the entire team at Davis Honda and I know if I need anything I can come back.

The service is excellent. The staff is knowledgeable, friendly and always make sure we understand the process of the work they are providing. They communicate well before, during and after the service. We are more than satisfied and will continue to recommend to our friends and family.

I would give this service center a 0-star rating if I could. I visited the service department on December 12, 2025, and my experience was deeply disappointing. I’m writing this review to caution anyone considering doing business here, particularly if you value honest pricing and transparent customer service. The dealership’s website clearly advertised the service I needed at $1,022.70. Trusting this information, I made an appointment and arrived for my scheduled check-in. However, I was shocked to discover that the actual price quoted to me at the dealership was roughly $2,700—almost triple the original advertised cost! When I questioned this dramatic price increase, service reps Matt and Sean offered little explanation and did not honor the online price. Sean stated the service department would ask the website’s developer to identify the cause of the apparent misinformation, but they refused to do anything else to remedy the fact that I was misled by their advertisement. The lack of transparency and unwillingness to stand by their advertised rates felt deceptive and untrustworthy. It’s frustrating to spend time planning and budgeting for a service, only to be blindsided by unexpected charges. Given my interactions, I attribute the failings to the manager responsible for overseeing the service department. I haven’t had an opportunity to directly discuss this situation with the department’s manager after requesting it be elevated to that individual, but Sean indicated to me that the manager is aware. On a more positive note, my interactions with the dealership staff, including service reps Matt and Sean, were all professional. The dealership’s waiting area is well maintained and comfortable, and the dealership coordinates for rideshare services to provide transportation to customers who don’t have transportation, but who don’t intend to wait for their vehicle. Based on my overall experience, I strongly discourage anyone from trusting this dealership’s service department. If you are considering bringing your vehicle here, be prepared for the possibility of misleading advertising that understates service costs. Save yourself the hassle and take your business elsewhere—there are plenty of reputable shops that value honesty and treat their customers fairly. I hope this review helps others avoid the frustration and lost time I experienced.

Jennifer was great and the shuttle service was so convenient and the driver friendly. Overall, service was amazing and I’ll definitely bring my car back for service here.

Prompt scheduling with professional services. Good one on one review of multi point inspection, will return again.

Thank you for being so quick to getting my vehicle serviced I truly appreciate it…

Shottenkirk Honda has a great service department. They are polite, efficient and have a good courtesy car service. Today, they went out of their way to reattach my front bumper on the spot even though we did not have an appointment.

Por el momento me gusto su servicio grasias y ahi estaremos para la sigiente ves

They were very helpful I would do business with them again Chris Delgado went beyond what we expected and got the job completed These people are straight and trustworthy