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Dennis Sneed Ford

(1,761 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Easiest car buying experience!!!

Baron was so helpful and not at all pushy. This was by far the easiest and least stressful car buying experience I have had. Everyone was so kind!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Customer Service

We went to buy a Ford Focus for our daughter. We were helped by Baron and he was great to work with. There was no pressure and he did everything he could to get our deal closed. After the agreement, he went out of his way to get the car delivered on time. It was a pleasure doing business with Baron. Ruth was also very nice to work with and made the paperwork very easy to complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Time & Money Well Spent!

From the moment I walked through the door Sneed customer service was impeccable. Baron was kind and helpful, and Ruth a pleasure, she made the payment process fast and simple. The entire transaction from first request to the pick up of our car was fun, exciting and we'd do it all over again in a heartbeat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleasant experience.

This was the first time we bought from this dealership, and it was a very pleasant experience!! Baron was so nice and easy-going. He showed us what we were interested in without any pressure. He even helped me get my phone in sync with the vehicle! Ruth was so professional and very kind! She made it all come together for us!! We really recommend them to everyone!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A very good buying experience!

What nice people there are at Sneed Ford!! Baron was helpful, answered our questions and was easy-going. He even helped me sync my phone with the beautiful Edge we got! Ruth helped pull it all together and was such a blessing to us!! It was worth the drive to get what I really wanted and to meet such nice folks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Customer Service - Rich was great!!!

Drove 3.5 hours to buy a car from this dealer and the entire experience was great! Rich Carnahan was very helpful and informative!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Took a tire off to cover the "deal"

I test drove a used car with 4 newer tires on it that day. I made the deal to purchase it and pick it up the following day. When I picked it up, and got it home, they had removed 1 of the newer tires, and replaced it with an older one. I assume this was to cover their cost on the "deal" I negotiated. I will never buy a car from them again. If you do, drive it off the lot that day, or double check them...that's just plain theft.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2014 ford explorer

overall the buying of the used 2014 ford explorer was an easy process with rich. He got us more trade in value then we thought we would get on our kia soul. Then the problem with any car you first buy, you notice things as soon as you get them home. Dennis sneed Ford has been good at trying to fix the problems we have seen. also we we were suppose to have 2 fobs for the car and when we bought we couldn't find the second. rich has done everything to get us our second fob. good buying experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Crystal was a very professional and helpful sales person to work with. She met our needs and was able to relate to our daughter at the same time. Our sale was smooth and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They are The BEST

From the time we pulled up to the time we left, they were there to answer any questions we had and gave us total respect. We dealt with Carey Sneed and Ruth Espeland, Excellent service and care on our purchase. This the 6th vehicle that we have purchased from them. That is why I keep coming back. I have made several deals with Dennis & Carey Sneed and it is always smooth and we have fun talking. When you are ready for a car or truck, this is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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