Reviews
Write a reviewGateway Suburu
My appointment with Gateway Suburu was quick and easy but unresolved as part for my vehicle is on 3-4 month backorder. All were polite and efficient but sitill no resolution. .
Gateway Suburu
My appointment with Gateway Suburu was quick and easy but unresolved as part for my vehicle is on 3-4 month backorder. All were polite and efficient but sitill no resolution. .
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kathleen, we really appreciate your great feedback! Please contact our Manager at (410) 896-3800 so that we may ensure your experiences with our dealership are more pleasant moving forward.
Ron O?BRIEN
Best car dealership I?ve dealt with. Have purchased several new cars and have required service performed there. Friendly, professional staff.
Ron O?BRIEN
Best car dealership I?ve dealt with. Have purchased several new cars and have required service performed there. Friendly, professional staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
Gateway Subaru service on my Forrester
I bought my Subaru at this dealership from a Janet, a wonderful salesperson. It has gone in for every needed service in the past two years. This dealership is the full package! Buying is not a hassle and neither is having it serviced. Highly recommend this dealership!
Gateway Subaru service on my Forrester
I bought my Subaru at this dealership from a Janet, a wonderful salesperson. It has gone in for every needed service in the past two years. This dealership is the full package! Buying is not a hassle and neither is having it serviced. Highly recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Irish. Thank you and we hope to see you again!
Great experience
Smooth, hassle free and no pressure to buy. Just what I wanted from a car dealership
Great experience
Smooth, hassle free and no pressure to buy. Just what I wanted from a car dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Subaru Service
I have always been treated fairly at this dealership.
Subaru Service
I have always been treated fairly at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jim, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
Service Dept
Lounge was comfortable. Kept me updated on the progress of my Subaru Forester. Complimentary car wash!
Service Dept
Lounge was comfortable. Kept me updated on the progress of my Subaru Forester. Complimentary car wash!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Peggy, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
New purchase
It was a good experience. Communication was good and sales team pleasant. No high pressure sale in the vehicle our additional offerings.
New purchase
It was a good experience. Communication was good and sales team pleasant. No high pressure sale in the vehicle our additional offerings.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dan, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
Subaru WRX
All went very smoothly, from start to finish. And also the follow up call.
Subaru WRX
All went very smoothly, from start to finish. And also the follow up call.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pat, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Bob Op
Always first class, service writers are very knowledgeable and always work with you to make sure your car service is complete and correct. Service manager is the best
Bob Op
Always first class, service writers are very knowledgeable and always work with you to make sure your car service is complete and correct. Service manager is the best
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bob, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!
Sales experience under review
Purchased a new Subaru Forester with Kevin Miller as our salesperson. Kevin Miller was a pleasure to work with. No pressure & delivered vehicle as ordered as promised. My wife and myself feel Kevin made making this purchase a stress free experience. We both highly recommend your dealership & Kevin.
Sales experience under review
Purchased a new Subaru Forester with Kevin Miller as our salesperson. Kevin Miller was a pleasure to work with. No pressure & delivered vehicle as ordered as promised. My wife and myself feel Kevin made making this purchase a stress free experience. We both highly recommend your dealership & Kevin.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Ralph, we're happy you found our staff to be so supportive during your experience here at Gateway Subaru. We hope you continue to choose us for all your automotive needs! Take care!