Reviews
Great Service/Friendly Staff
I want to thank Howard Insley and the Sales Manager for making the purchase of my Honda Civic so easy. This is my first experience buying a used car from Manchester Motors and I will certainly buy from them again. When I purchased the car, there were a few items that needed to be addressed and they were taken care of immediately. The friendly staff does not use high pressure sales tactics and they keep a lot full of well cared for vehicles. Manchester Motors is a local car dealership that survives on it's reputation. As far as I am concerned the dealership and the staff at Manchester Motors all deserve a five star review! Thanks again Howard Insley and the Manchester Team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a used car
Found it online, called and purchased the next day. Howard went above and beyond to make this purchase a great experience. He is definitely and asset to this company!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Stacy! We hope you enjoy your new vehicle and please don't hesitate to reach out to Howard or any other team member if you need anything in the future! Cheers!
Terrific dealership to deal with
The sales manager at the Glen Rock Location, Brent, was very helpful in answering any questions that I had. Very pleased with the whole experience.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Michael! We hope you enjoy your new vehicle!
Great Service
The service department is great. I called for appointment got in just few days. Got maintenance done on my truck. It was in and out. Have used their services before. Great service they will definitely see my vehicles from now on. Absolutely great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rhonda, thank you so much for your kind words! We really appreciate you sharing your experience with us. Thanks for your business!
Great people and great vehicles
We have purchased three vehicles from Manchester Motors over the years and all have performed well. Howard helped us most recently, and he couldn't have been more helpful or patient. They go the extra mile to make sure that everything is right and there is no pressure. I would recommend them to anyone looking for a nice, dependable used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dena, thank you so much for your kind words. We really appreciate you taking the time to leave us a review on your experience! Thanks for your business and please don't hesitate to reach out to Howard or any other team member if you need assistance in the future. Thanks again!
It was a pleasure to meet and do business with the staff...
It was a pleasure to meet and do business with the staff at Manchester motors fair and reasonable what else could you ask for in a car dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We appreciate your business. Please let us know if we can do anything for you in the future, take care!
My new go to body shop! Excellent!
I took my neighbor to have her van fixed. Nick was very kind helpful. Immediate quote and beautiful repair. Same with my husband’s truck. These guys do beautiful work and even wash the vehicles!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great job and wonderful personnel
I would highly recommend this company. They were wonderful to deal with and offered great customer service. The employees were kind and honest. I was very pleased with everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quality vehicles, reasonable pricing, great staff!
I work in the vehicle titling industry and have an array of small dealerships I service. I know my local dealership owner's on a first name basis, many I like very much, and I am very aware of what they have to offer and the prices they charge- but I did not buy from any of them because they did not have what I was looking for and to be honest, if they did, I knew it wouldn't be nearly close to what I wanted to pay. So I took a chance on a dealership I found online because they seemed to offer what I was looking for at a great price. I do not say it lightly when I tell you that driving an hour away in rush hour traffic is something I would do again and again just to buy from this dealership. Howard is highly responsive, eager to answer any questions- even when off the clock, not pushy about the sale by any means, and to top it off, he is a military veteran! He is truly an asset to this company and made our purchase run so smoothly! My husband and I purchased an extremely clean, well maintained, 1 owner Suburban and we could not be any happier! The dealership takes pride in their inventory and has an excellent team to fix any small blemishes and detail them to feel "new".
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark S, Martinsburg, WV
Friendly and quick. 2 hours in and out, including test drive. Purchased good used Colorado pickup. Best auto purchase in years. Will go send friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much, Mark! We appreciate your business!
