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Bud Brown Volkswagen

(2,566 reviews)
Sales hours:
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Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 18 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bud Brown Volkswagen from DealerRater.

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Bud Brown VW is AWESOME! I just bought 2 car from them!!

Bud Brown VW is AWESOME! I just bought 2 car through them. They were fair and honest. They went out of their way to look at different financing options and gave me fantastic financing. Anyone looking for a new or used VW should talk to Phil Brown at Bud Brown VW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2014 Jetta

This was my third car from Bud Brown. Mike Motley has helped me with each car. I can't recommend him and the crew at Bud Brown enough. Mike takes the time to listen to what I want and doesn't stop until he finds it for me. I will never buy a car from another salesman or dealership. I went to another dealership falling for a gimmick buy back scam and was treated horribly. (Lees Summit VW) I now know better than to waste my time and will head straight to Bud Brown next time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great Experience

We purchased a used Jeep from Bud Brown, and the process was easy and painless. Everybody at the dealership was friendly, and the test drive was a pleasant experience (not to mention a source of decent conversation). Both specialists we worked with were knowledgeable and helpful. All of our questions and concerns were addressed before we headed off the lot. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car Buying Experience

Andre was amazing to work with. He was knowledgable, helpful, and personable. This was definitely then best car buying experience I've ever had. I would definitely recommend this dealership to anyone who's looking. We love our new Jetta! ? Ask for Andre....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bud Brown Volkswagon

Very friendly, knowledgeable salesman, Andre Bonhomme, who has a relaxed, no pressure style. He made our process very easy and he worked hard to get us a great deal that suited us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Lease Experience!

Three years ago, I leased a Jetta from Molle Volkswagen and to put it mildly, it was by far my worst car buying experience I've ever had. The day I left there, I never went back. After that, all of my service visits and lease questions went through Bud Brown and I can honestly say every encounter I had with them won me over. So naturally when my lease expired, Bud Brown was where I went! I worked with Missy McConnell and had THE BEST experience. Missy is personable, fun and extremely knowledgable about all things Volkswagen. She was honest with me, yet fair and never once pushy. I leased a Beetle convertible and you better believe I will recommend Bud Brown to anyone I know! The entire team is friendly and professional; Toby Smith helped finalize my lease and was incredibly patient with all of my questions. Phil Brown even came out on a busy Saturday to introduce himself and ensure our visit was all that we wanted it to be. Thank you Bud Brown for exceeding my expectations yet again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick, Easy, Painless Buying

Eric made the buying process very easy. I explained what I was looking for, he was able to present multiple options that fit my criteria, and I ended up going home with a great car. He was excellent to work with and I would recommend Eric to anyone considering a VW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Car Buying Experience

Andre was amazing to work with. He was very knowledgable, helpful, and personable. This was definitely the best car buying experience I've ever had. I would definitely recommend this dealership to anyone who's looking. We love our new Jetta! ?? Ask for Andre.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Happy Customer Served

Thanks again to Andre BonHomme (great name!) for his persistence in helping me to find the used car that was right for me. I chose Bud Brown on Google after deciding not to go to the auto auction. I was pleased to test drive and see clean and sound cars that helped make the choice that much easier for me. Andre and the management worked with me and showed me why Bud Brown is known for their customer service, and that made the difference for me. After a long day, I drove home with a car and a deal that I was happy with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wow. Great Dealership

We worked with Melissa McConnell and the transaction was flawless. A little further from our house than the other V.W. dealer, but the courtesy, savings, and professionalism of this group was well worth it. I'd recommend this dealership to anyone buying a Volkswagen. dennis lowe

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.