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JK Subaru

(66 reviews)

Reviews

(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The staff in the service dept. are always very courteous...

The staff in the service dept. are always very courteous and professional. They always keep me informed on the service being done to my suv and it's always done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your support of the JK Subaru service team! We look forward to your next visit with us!

Always satisfied

Everyone is very friendly and helpful. Service is top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeralyn, we are so happy to hear that our team at JK Subaru can take great care of you! Thank you!

Don't buy from them

Sold me a piece of xxxx and won't take responsibility for it . xxxx JK subaru and everyone who works there! xxxx you xxxx you xxxx you!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service! Very professional!Listened and...

Excellent service! Very professional! Listened and watched me as I looked over the vehicle! Answered all questions without any hesitation!! Blake proved that he is trustworthy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing JK Subaru, we appreciate your positive feedback!

Rhonda and Franklin Nance

I would have liked automatic windshield wipers and more leg room in front. Best experience with salesman, Blake Harrington, I've ever had in fifty years of purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review! We're so glad to hear that Blake exceeded your expectations and we hope to see you next time here at JK Subaru!

dee.jordan@panews.com

i love JKSubaru the owner and his staff are kind wonderful courtesy people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dee, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing JK Subaru!

Iserv

Initial and customer service excellent. A1 service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing JK Subaru!

Terrible service. I had an appointment at 8:30 am. I also...

Terrible service. I had an appointment at 8:30 am. I also asked them to check my blue tooth because when I am driving on the interstate people tell me they can hear a noise that sounds like air blowing into the mic. This only happens when I am driving fast. They took 2 hours to do an oil change and tell me nothing was wrong. They told me they test drove my car. When I went to leave, I checked the mileage and they had put less than one mile one my car so I highly doubt they drove it to test the Bluetooth speaker on the interstate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best dealer I have ever dealt with during 65 years

I have always been pleased with JK Subaru in Nederland, TX during the two years that I have leased a Subaru Forester from them. A high recommendation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Subaru Pleased Customer

I am a return customer for purchasing a Subaru Outback. I love the car and how it handles and the local dealership. Service is conducted with friendliness and consideration for your time and money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!