Reviews
Excellent dealership and great staff. The staff are very friendly and really work hard to please customers. I live in East Texas, and it is worth the drive to receive A+ customer service.
Excellent dealership and great staff. The staff are very friendly and really work hard to please customers. I live in East Texas, and it is worth the drive to receive A+ customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second vehicle we have bought from JKSubaru in Nederland, TX. We live in Louisiana, and their customer service is worth the drive. We wouldn't go anywhere else. They're that good.
This is the second vehicle we have bought from JKSubaru in Nederland, TX. We live in Louisiana, and their customer service is worth the drive. We wouldn't go anywhere else. They're that good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My second Subaru and excellent dealership. You can't ask for a better staff. Each staff member very professional.
My second Subaru and excellent dealership. You can't ask for a better staff. Each staff member very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
JK Subaru is the most superior dealership I have ever encountered. Their attentiveness to every little detail is beyond thorough. Product knowledge is amazing, and everyone there makes you feel like a part of a very special club as a Subaru purchaser. I couldn’t be happier!
JK Subaru is the most superior dealership I have ever encountered. Their attentiveness to every little detail is beyond thorough. Product knowledge is amazing, and everyone there makes you feel like a part of a very special club as a Subaru purchaser. I couldn’t be happier!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
JK shared my personal information to third party companies without my consent. The sales manager, Greg, said he would have the GM call me. 10 days and no response. Not a happy customer.
JK shared my personal information to third party companies without my consent. The sales manager, Greg, said he would have the GM call me. 10 days and no response. Not a happy customer.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The dealership was large, clean and extremely well stocked with an excellent selection of. cars. The employees were very professional and well educated about the all of the cars. It was expensive but worth it.
The dealership was large, clean and extremely well stocked with an excellent selection of. cars. The employees were very professional and well educated about the all of the cars. It was expensive but worth it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We're delighted to hear that our team at JK Subaru provided a professional experience and that you appreciated our extensive selection. We hope you're enjoying your new car!
JK Subaru provides excellent service before and after the sale. I tell my friends and family about them every day …
JK Subaru provides excellent service before and after the sale. I tell my friends and family about them every day …
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending JK Subaru to your friends & family! We're delighted to hear that our service has left such a positive impression on you. We look forward to continuing to serve you and your loved ones in the future!
Professional, timely, and pleasant environment. Took me asking about an update on my vehicle. Other than that…
Professional, timely, and pleasant environment. Took me asking about an update on my vehicle. Other than that…
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Victor, thank you for sharing your experience with us at JK Subaru. We appreciate your feedback and hope you won't hesitate to reach out if there's anything else we can assist you with!
Easy and efficient service….answered all questions and even washed my car! Thank you for your curtesy
Easy and efficient service….answered all questions and even washed my car! Thank you for your curtesy
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had an easy and efficient experience with us at JK Subaru! It's great to know our team could assist with all your questions and even provide a car wash. Thanks for choosing us!
I've never experienced the level of after-sale customer care that I have received from JK Subaru. Reminders when maintenance is due, followup care after visits, offers for additional service and my favorite, offers to go over all the features of my new car. The team at JK Subaru is friendly and customer service oriented. I love them all!
I've never experienced the level of after-sale customer care that I have received from JK Subaru. Reminders when maintenance is due, followup care after visits, offers for additional service and my favorite, offers to go over all the features of my new car. The team at JK Subaru is friendly and customer service oriented. I love them all!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that our after-sale care and customer service at JK Subaru have made such a positive impression. We appreciate your support and look forward to continuing to serve you!