Reviews
Service Department
Fast and professional services which has allowed me to return time and time again to Kia Services as well as this is where I purchase my Kia vehicles
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the great review, Sherry! Please give us a call if we can help you with anything else. Best, The Team at Archer Kia - (281) 530-7500
Great service and clean facility
It was so comfortable in the waiting area that the time went by so fast. You have snacks coffee water and access to wifi just great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Gloria. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities and excellent service to our guests. Please come see us for any future needs! Best, The Team at Archer Kia - (281) 530-7500
Great service
Nice and easy visit Did everything I needed and is the only dealership I go to. Beau did a wonderful job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the wonderful feedback, Karen. We will be sure to pass along your kind words to Beau and we look forward to seeing you again. Best, The Team at Archer Kia - (281) 530-7500
Quick service
The process was was efficient and the work was completed on time. The representative, Gary was knowledgeable and made sure to leave phone messages when completed.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive review, Orly! We're glad that we're able to provide you with time-efficient service. Please let us know if we can do anything else for you. Best, The Team at Archer Kia - (281) 530-7500
Timely and friendly service
I went in for an oil change - the service representative said it may take about an hour and a half. I was out the door well before the estimated time to complete the job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome feedback, Edward! We're glad that we're able to provide you with time-efficient service. Please let us know if we can do anything else for you. Best, The Team at Archer Kia - (281) 530-7500
Great Service
I always heard that service at the dealership is more expensive. Since I started coming to this KIA, Gary has always given me honest advice at a reasonable price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great feedback, Monika! Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Gary was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, The Team at Archer Kia - (281) 530-7500
Great service
Time and price, easiness of getting car maintenance done Great customer service, glad I had a coupon to use towards the price
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review, April! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact or visit us if you need anything else. Best, The Team at Archer Kia - (281) 530-7500
Honesty
The service tech was very polite and, because I had an oil punch card, suggested I use the free oil change and not the coupon. I appreciate him telling me I could save money by just paying for a tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marilyn, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from our staff. If there is anything more that we can do please come back and see us again. Best, The Team at Archer Kia - (281) 530-7500
Oil Change
The service manager informed me of delay due to holiday schedule, but all my request were completed in a timely fashion. Excellent service!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to submit this awesome feedback, Tinisha. Hearing that you received "excellent service" from our staff is always encouraging and reassures us of our commitment to our customers. Please let us know if there's anything else we can do for you. Best, The Team at Archer Kia - (281) 530-7500
Great customer service
Kind staff, excellent customer service, did not have to wait to be seen, clean facilities, nice service area, convenient location
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us, Timothy. We are happy to hear that you were pleased with our customer service and facilities. Please come see us for any automotive-related needs. Best, The Team at Archer Kia - (281) 530-7500