Reviews
Kia Rob was absolutely awesome, he was able to
Kia Rob was absolutely awesome, he was able to accommodate all of our needs and the finance, signing portion of buying a new car was smooth and easy. He explained everything in detail and was very professional. Thank you!
Kia Rob was absolutely awesome, he was able to
Kia Rob was absolutely awesome, he was able to accommodate all of our needs and the finance, signing portion of buying a new car was smooth and easy. He explained everything in detail and was very professional. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a pleasure to deal with Kia of Everett.
Always a pleasure to deal with Kia of Everett. Usually I have Nadia in the Service Department handle all of my vehicle service needs for myself and family. Thank you for always making the visit not a bother and always provide me with the best service with a smile. I will be in soon to have a door ding repaired. I appreciate the environment and feel of this amazing dealership. I see why your ratings are so high on all of the sites to include the awards with the Seattle Times for being "The Best In The Pacific Northwest" of any new car dealership of any brand fir two years in a row.
Always a pleasure to deal with Kia of Everett.
Always a pleasure to deal with Kia of Everett. Usually I have Nadia in the Service Department handle all of my vehicle service needs for myself and family. Thank you for always making the visit not a bother and always provide me with the best service with a smile. I will be in soon to have a door ding repaired. I appreciate the environment and feel of this amazing dealership. I see why your ratings are so high on all of the sites to include the awards with the Seattle Times for being "The Best In The Pacific Northwest" of any new car dealership of any brand fir two years in a row.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Betty was great at arranging for a loaner car while
Betty was great at arranging for a loaner car while warranty work was done on our Kia. It's too early to tell if it's completely fixed, so I can't rate that.
Betty was great at arranging for a loaner car while
Betty was great at arranging for a loaner car while warranty work was done on our Kia. It's too early to tell if it's completely fixed, so I can't rate that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. The car was completed on time Nadia gave me. Great and prompt service
Great customer service.
Great customer service. The car was completed on time Nadia gave me. Great and prompt service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and fast.
Friendly and fast. The staff was friendly and helpful. I will definitely be back. The staff was very helpful and friendly. I look forward to returning.
Friendly and fast.
Friendly and fast. The staff was friendly and helpful. I will definitely be back. The staff was very helpful and friendly. I look forward to returning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As far as sales goes, Kia of Everett is at the top our
As far as sales goes, Kia of Everett is at the top our list. We have purchased many vehicles over the years. Keith honored and respected our wishes. He did not pressure us. The others were pleasant to deal with and worked to meet our requests. Thank you sales at Kia of Everett.
As far as sales goes, Kia of Everett is at the top our
As far as sales goes, Kia of Everett is at the top our list. We have purchased many vehicles over the years. Keith honored and respected our wishes. He did not pressure us. The others were pleasant to deal with and worked to meet our requests. Thank you sales at Kia of Everett.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealership was welcoming and David was great.
Dealership was welcoming and David was great. Once we went to finance, things went very quickly which was nice!
Dealership was welcoming and David was great.
Dealership was welcoming and David was great. Once we went to finance, things went very quickly which was nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience, second time purchasing a vehicle always
Great experience, second time purchasing a vehicle always great customer service, I would always refer.
Great experience, second time purchasing a vehicle always
Great experience, second time purchasing a vehicle always great customer service, I would always refer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman and staff were friendly, courteous and
The salesman and staff were friendly, courteous and accommodating throughout the whole process. They worked with our schedule requests over theirs.
The salesman and staff were friendly, courteous and
The salesman and staff were friendly, courteous and accommodating throughout the whole process. They worked with our schedule requests over theirs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve been very satisfied with the service at Kia of
I’ve been very satisfied with the service at Kia of Everett. I gave my 2018 optima to my grandson but before had $1500 service work done plus $800 for a new valve cover gasket they had diagnosed for a total of $2300, to assure he had a reliable car. After that was done the check engine light kept coming on. They diagnosed it was because when flushing the engine particles were stuck in parts of the engine and exhaust. The engine light persisted to come on and my grandson took it back a couple weeks later. They found that the leaking valve cover they replaced had already leaked oil into the turbo and catalytic converter and would need another $5000 of work to make it right. It’s a 2018 vehicle and didn’t want to put anymore money in it. My complaint would be that during the initial service work they said they did a full inspection and found nothing else wrong except the valve cover. My issue is if this was such severe issues why weren’t they caught during the pre inspection the first time. I would have never spent $2300 on the service work. The only thing they found outside the normal service inspection was the leaking valve cover which added $800 to the bill. We were assured that the car was solid other than these repairs. So I put $2300 into a car that was done for already. Granted I’ve never had any issues with this car so it was a huge surprise that they found that much wrong with it.
I’ve been very satisfied with the service at Kia of
I’ve been very satisfied with the service at Kia of Everett. I gave my 2018 optima to my grandson but before had $1500 service work done plus $800 for a new valve cover gasket they had diagnosed for a total of $2300, to assure he had a reliable car. After that was done the check engine light kept coming on. They diagnosed it was because when flushing the engine particles were stuck in parts of the engine and exhaust. The engine light persisted to come on and my grandson took it back a couple weeks later. They found that the leaking valve cover they replaced had already leaked oil into the turbo and catalytic converter and would need another $5000 of work to make it right. It’s a 2018 vehicle and didn’t want to put anymore money in it. My complaint would be that during the initial service work they said they did a full inspection and found nothing else wrong except the valve cover. My issue is if this was such severe issues why weren’t they caught during the pre inspection the first time. I would have never spent $2300 on the service work. The only thing they found outside the normal service inspection was the leaking valve cover which added $800 to the bill. We were assured that the car was solid other than these repairs. So I put $2300 into a car that was done for already. Granted I’ve never had any issues with this car so it was a huge surprise that they found that much wrong with it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
