Reviews
I was kept informed, in a friendly manner. Service took less time than expected Betty was a bright spot!
I was kept informed, in a friendly manner. Service took less time than expected Betty was a bright spot!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Super well organized service center. Easy scheduling and great communication. Efficient checking in. It would be nice if you had a car cleaning facility at the dealership. Used the coupon for complimentary wash at nearby facility. Seems like that could be a better choice considering all the other luxuries offered at the dealership while you wait . Also timely service… said it would take about two hours …,and it did 👍😉
Super well organized service center. Easy scheduling and great communication. Efficient checking in. It would be nice if you had a car cleaning facility at the dealership. Used the coupon for complimentary wash at nearby facility. Seems like that could be a better choice considering all the other luxuries offered at the dealership while you wait . Also timely service… said it would take about two hours …,and it did 👍😉
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
As always, great service. Nope. The Kia of Everett service department is great. The bot running the text feedback is annoying because it just wants to hit a word count -- won't provide feedback this way again due to that.
As always, great service. Nope. The Kia of Everett service department is great. The bot running the text feedback is annoying because it just wants to hit a word count -- won't provide feedback this way again due to that.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and had to answer a lot of questions for me very patient appreciated
Very helpful and had to answer a lot of questions for me very patient appreciated
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, clear and easy CHRIS went into detail explaining the report and my car’s needs. He is professional
Fast, clear and easy CHRIS went into detail explaining the report and my car’s needs. He is professional
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Betty the service advisor was excellent and thorough. Still need a do the recall pending.
Betty the service advisor was excellent and thorough. Still need a do the recall pending.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good customer service. They listen to all your questions and responds back with all details. Moreover they keep updating you about the service status.
Good customer service. They listen to all your questions and responds back with all details. Moreover they keep updating you about the service status.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had to reschedule multiple times due to scheduling problems on your end. No thank you.
Had to reschedule multiple times due to scheduling problems on your end. No thank you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Very kind and courteous. Nadia helped install the part herself when she had no obligation to do so
Very kind and courteous. Nadia helped install the part herself when she had no obligation to do so
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very attentive team. Positive experience and moved the purchase process swiftly. Kenny and Keith were great to work with
Very attentive team. Positive experience and moved the purchase process swiftly. Kenny and Keith were great to work with
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car