Mercedes-Benz of Bakersfield

As an avid car trader-in-er at Sangera, you can trust me when I say this is the place to go if you need a new (or gently used) car. I bought my first two cars through one guy who is no longer there, but I just call anyone there up when I feel like a new car and he calls me when something awesome is on the lot that qualifies for a great financing deal. For my fourth, and hopefully final car (for a few years at least), I bought my 2013 C250 and could not be more pleased. The service department does a great job of getting me in and out without a long wait (seriously, less than 30 minutes when I went in back in Dec). Tell them Bethany sent you. You can even pretend we're friends...perhaps you'll get a better deal :)

I bought a used Mercedes and had a great experience! Friendly staff who made it easy. Highly recommend them.

When it comes to MB service, this is where I go. I've been here 3 times for services and they do a perfect service job. They want MBs to last and they want to treat you and your car with the $$ it's worth. Price-wise; you might find cheaper service with other mechanics, around the city, but according to "How to Buy a Used Car" manuals I read, The dealers are the safest and best bet to handle your car with the proper care. I see this reflection with MB Bakersfield and I come in for engine problems. Other simple things like tires, A/C, Radio, brakes, etc... I might research other places for better/cheaper service. Sometimes the time they say it would take to fix 'x', is not true. Then again, when doesn't this happen. But just a heads up on that. QUICK TIP: Bring a laptop! They have free WIFI, ...or a book, or a magazine... They got a TV too.

Seriously, these guys are a top notch car dealership. I bought my most recent car from them last year, and it was a redeeming experience (the last time I got a car from a dealership, yeaaaah.... not so much. It was awful to put it lightly). I knew exactly what I wanted, and I saw they had it so I contacted them. I believe I spoke with Mike. I called them on the car and came down the very next night. They brought us in, had it all cleaned and ready, we test drove it, and boom we wanted it. He was super laid back, and great to work with in the process. Not only did I get a great deal on the new-to-me (read: lovingly used) car I bought from them, but they really made it simple working with Kern Schools (my credit union). They also bought our dinner at the taco joint down the street, since we drove from fairly far away for this sweet little ride. I would totally recommend talking to Mike if you are in the market for a vehicle.

Oh the dreaded process of buying a car. Weather it's used or new, everyone knows that it's a battle of the minds the second you walk onto that lot. It takes no more than 10 seconds to hop out of your car, have someone from inside the dealership see you, and greet you with that big car salesman handshake. But... that was my experience at VW, Toyota, Audi and Honda. Not at Mercedes-Benz of Bakersfield! After test driving a number of great cars all day, my sister and I begin our drive home. She spots the Mercedes dealership and insists I pop in just to check out the new 2013 Mercedes C-Class. It's dark and raining and not an ideal time to take a test drive. We hop out of my little beater and start to check out the row of Cs. We see the salesmen inside and they don't rush out and get in our faces like other salesmen that day (namely the guy from Audi!!). After a few minutes a nice man comes out and introduces himself as Lalo. I mention to him that I'd like to know more about the car, tell him we just came from test driving other cars and that I'm really interested in taking a test drive the following day. He applies no pressure at all and says, "Sounds great. Do your research, go online, check out the other cars that are in the same class as this car and let Mercedes-Benz speak for itself. I hope to see you back!" I hadn't really researched the Mercedes-Benz at all because I thought they were out of my league and was really relieved she'd encouraged me to stop in. (It was actually cheaper than ALL the other cars I was looking at... even the freaking Kia) We go home and spend the next few hours looking online and comparing cars. We find out that this particular car has one of the best re-sale values, more horsepower and in general, the base model has more bells and whistles than the other cars in it's class as well. I'm pretty much sold. The price was even right! In fact - the stickers on the car actually list the MSRP! No up-sells, no extra charges, just the price of the car as listed online. Very, very cool. The next day I zip back, take the car for a spin and fall head over heels for it. Another guy was able to help me that day with questions and concerns. He admits to me that the BMW is a great car and if I test drive it, I might find the ride very comparable to that of the Mercedes-Benz. I leave and test drive the 3 series next door at BMW but find that again, the Mercedes-Benz comes with more bells and whistles than even some of the most souped up 3s. So while I like the car, I'm not sold yet. In addition to the Mercedes-Benz being great, the Lalo and other guy being great, they were offering the Mercedes with 1.9% interest! So I was sold. I planned to think just one more night about the decision and the very next day I went back to buy the car. The paperwork process is easy, Lalo was generous in offering some extra accessories on the car that I really wanted while the other guy was taking care of the trade-in. They tag-teamed and it not only helped the process go along faster, but it made it fun. The dealership really operated like a family and there wasn't this sense that everyone was chasing after commission or dollar signs. I get a tour of the repair shop, they introduce me to the service people, show me the ropes, explain the warranty (which again was WAY better than expected) and then we're done. My car got gassed up and washed and I very, VERY happily dove my new Mercedes home. This experience was so pleasant that in honor of these guys, I named my car... BB! (Bakersfield Benz) I highly recommend this dealership and hope to do business with BB again one day.

I wish I could say that I bought a car from here, but I can't. I'm rating this from strictly a come-in-and-look experience. It gets 5 stars purely for that criteria. Not sure what their financing/credit experience is like. I work close by so I was able to drop by during the lunch hour. I dress presentably for the work that I do - in other words, I look like I could afford one. I came in. The guys gave me a friendly nod. No sales sharks trying to sell me a car right off the bat. No desperate-must-sell-or-I'll-get-fired aura in the place. I look at this place as more of a museum, which is perfect during a weekday lunch hour. I sat in the E350, S550, SLS, GL550 and a really old classic car they have on the floor. Apparently it only cost $5000 new back in 1961.. Can imageine what it is worth now.. It was awesome. I pressed all the buttons. No one bothered me. I blasted the radio. No one bothered me. I honestly felt guilty for walking out and not buying anything. They were so nice keeping their distance and giving me my personal space. Maybe that was a new sales tactic. If I buy one, it will be from here.

I super research all the cars I buy and Mercedes-Benz of Bakersfield had the perfect car I was looking for right here on Cars.com. From the first conversation I had with Surinder until the final process of buying my car, everything went amazingly smooth. I would definitely come back and buy there again in the future.

Just leased my 6th Mercedes, and the third from this dealership. A E350. What clinched the deal for me was the no nonsense approach of my salesman, Campbell, who put together a lease proposal that was cost effective and fully met my needs. The dealership's willingness to pick up my car from my house for service as required was another strong selling point, since their location is somewhat out of the way and would take time getting the car there and back. The gentlemen who delivered the car to me and trained me on the new features was also extremely professional. While we couldn't figure out how to get the profile usb download to work from my old car, he manually set things up for me to make the process simple. Overall an excellent experience.

I just leased Subaru - I really liked the way everything was handled. I was dealing with Jennifer. - very thorough and responsive. I got my car within 3 business days for the best price on the market. Sangera Subaru has nice office, location and people who work there seems to be very friendly when you come in. They offer coffee, water, etc I would strongly recommend anyone looking for a good lease go through Sangera Subaru and use Jennifer. Sangera Subaru - A+

Possibly the best car-buying experience I've had. We'd taken our Forester in for service and inspection on a Saturday morning but had been communicating with a salesperson throughout the week about looking at new Outbacks. I was lucky enough to get Jennifer to help me with pricing, looking at cars, reviewing options and making clear how certain decisions would impact the price. She was 1000% professional as was the entire staff whenever we interacted with. We never felt rushed at any time and no matter how busy they were, they'd always make it a point to say HI, offer you water or coffee and keep you abreast of what your salesperson was doing (if they weren't with you) or where in the process of buying your sale was. The service department was in a separate building. They as well were very professional, courteous and friendly as well. I came to Sangera Subaru from Fresno, where we'd bought 4 new/1 used cars over the last 12 years. Apparently that loyalty means nothing to them as there was zero eagerness to satisfy my car-service needs. Sangera has my repeat business for now on.