Reviews
William
Very quick service. Jim was really polite and accommodating. I’ve been coming here for around five years, always been satisfied with the people and quality of service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, William! We are pleased to learn that Jim's personable and professional service has earned your loyal business. MINI of Tempe looks forward to working with you again.
Run flat ran flat
Jim Weiser got me in quickly. Replaced my flat and the other 3 tires, which were "iffy." Since there isn't a spare or a jack or a wrench in the car I decided to go all in. Car actually handles better then when I brought it in. I'm very pleased with the price and rapid quality service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting MINI of Tempe, Neal. We will be sure to thank Jim for providing you with excellent service. We look forward to working with you again.
Awesome service and help. Thanks!
I been struggling and my mini needed service. They went above and beyond by fixing a recall AND doing tge much needed service. It was so affordable. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi April, thank you for sharing your review with us! We're glad to hear our team has given you exceptional service. We hope you consider us again.
Best experience in years for me and Drew Bray went over...
Best experience in years for me and Drew Bray went over and beyond. He was very informative in describing the repairs needed but with no pressures.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jurias, Thank you so much for taking a moment to share the positive experience you had. We'll be sure to thank Drew for providing you with such an excellent experience and we look forward to seeing you here again in the future at MINI of Tempe. Have a wonderful day!
Yes of course, as long as Drew takes care of me I will always consider my service there. You too have a great day and stay healthy, Jeffrey Urias
Professional, excellent customer service. knowledgeable....
Professional, excellent customer service. knowledgeable. The best experience I have ever had taking a car in for service. Thank Derick and the Technician for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting MINI of Tempe. We will be sure to thank Derrick for providing you with knowledgeable service. We look forward to working with you again.
Service advisor Victor is very helpful and gave me...
Service advisor Victor is very helpful and gave me updates on my Mini being service. The service staff is amazing. They have taken care of my Mini well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review. We will be sure to thank Victor for providing you with amazing service. We look forward to working with you again.
Efrain and the service team were great. Informative,...
Efrain and the service team were great. Informative, knowledgeable and kept me up date in repairs! They really care about Minis which is why I’ll be going back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback, Mike! We are happy to learn that Efrain and the Service team provided you with knowledgeable and communicative service. We look forward to working with you again.
Victor is a trusted service advisor and Mini of Tempe a...
Victor is a trusted service advisor and Mini of Tempe a responsive dealer. The combination brings me back for services. I rely on Mini of Tempe to help me when needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review! We look forward to working with you again in the future! Have a great day!
I always have a great experience staff is terrific always...
I always have a great experience staff is terrific always go out if their way to explain service I always take my Cooper there for service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service...the service department repair a...
Excellent service...the service department repair a recall on my 06 Mini Cooper s the same day I dropped it off and it’s fix.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thanks for the kind words! We hope you consider us again in the future.