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Fred Anderson Nissan of Asheville

(2,259 reviews)
Visit Fred Anderson Nissan of Asheville
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 11 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award
New (877) 816-5819 (877) 816-5819
Used (888) 485-2683 (888) 485-2683
Service (866) 813-0615 (866) 813-0615

Reviews

(2,259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Nissan of Asheville from DealerRater.

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A very professional and honest person, I recommend anyone

A very professional and honest person, I recommend anyone to buy a car from Nick at Fred Anderson Nissan.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Experienced and helpful.

Experienced and helpful. Top customer service. Would come back anytime. Friendly and knowledgeable staff. A+

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We’re thrilled you found our staff to be experienced, helpful, and friendly. We truly appreciate your A+ feedback and look forward to welcoming you back anytime!

Worked hard making sure all needs addressed and every

Worked hard making sure all needs addressed and every detail explained Great personality !! Found just what we were looking for

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worked with Tristan on the purchase of my new vehicle.

Worked with Tristan on the purchase of my new vehicle. He was good at being upfront and honest with me as we negotiated the deal on my new to me Explorer. Service was quick and I didn’t have to spend all day at the dealership to get a deal I could go for.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ben, we here at Fred Anderson Nissan of Asheville are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

Promises one thing, then does another.

Promises one thing, then does another. Sold them my car on Monday, before noon, assured I’d have a check by 5pm. It’s Friday today and I just got a tracking number for a check. After 5 solid days of calling and being put on hold repeatedly, they told they had no idea where my check is, as in, no one had written it yet, not that it was lost. One employee yelled at me and hung up on me for asking where my check was (after taking ownership of the car, of course), one manager took the day off after not following up with me the way he promised, one manager promised to call me back in 15 minutes, only for me to never hear from them again, and the list goes on. I’m blown away that any business would conduct business in this way. If I were you, I’d go anywhere else. Unless you appreciate being lied to and having folks outwardly express their annoyance with you for holding them accountable, then by all means, shop here.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have bought a car from Fred Anderson Nissan of

I have bought a car from Fred Anderson Nissan of Asheville twice, and each time they have gone above and beyond to address any problems or worries I may have had. The two car salesmen I have dealt with have been extremely knowledgeable and helpful, making the car-buying process smooth and stress-free. Being a woman, I have encountered pushy salespeople at other dealerships, and I know what it's like to be given the runaround about prices and told that the car won't be there while I'm still debating whether or not to buy. I appreciate the respectful and professional treatment I have received at Fred Anderson Nissan of Asheville, and I highly recommend them to anyone in the market for a new vehicle. I also want to thank Darius, Andre, and NJ for helping me and ensuring that I was happy with my purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ksha, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan Of Asheville! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent interaction with jay and mark today while

Excellent interaction with jay and mark today while purchasing my new Nissan rogue.. No issues purchasing this vehicle at all. Honest fair and easy to deal with. Highly recommend coming here for your next vehicle purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very clean and friendly atmosphere.

Very clean and friendly atmosphere. Kevin was amazing and very helpful. I recommend highly! Great experience and great choice of cars

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The sales lady Ashelie was spectacular and the sales

The sales lady Ashelie was spectacular and the sales managers were great and helpful. Would highly recommend buying your next car here and ask for Ashelie to help put you in a new ride

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had the best experience and felt very well taken care

I had the best experience and felt very well taken care of/ no pressure from both Darius and Mark. I would definitely go back and highly recommend them to help you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Catherine, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Nissan of Asheville! We do hope we can be of assistance in the future. Take care!