Reviews
Write a reviewThis place rocks!
This place rocks! Neil was awesome and helped me get the perfect car! Great experience, great guys!!
This place rocks!
This place rocks! Neil was awesome and helped me get the perfect car! Great experience, great guys!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very nice lot of used cars!
Very nice lot of used cars! You can tell they take pride in the vehicles they choose to put on their lot. The whole process with Executive Auto Sales was smooth. No pressure at all, fair negotiations, easy paperwork. Kyle was very professional and easy to work with. Highly recommend doing business with this team!
Very nice lot of used cars!
Very nice lot of used cars! You can tell they take pride in the vehicles they choose to put on their lot. The whole process with Executive Auto Sales was smooth. No pressure at all, fair negotiations, easy paperwork. Kyle was very professional and easy to work with. Highly recommend doing business with this team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jacob We appreciate the 5-Star review... Best Executive Auto Sales
2004 CORVETTE
5-STARS to guys at Executive Auto Sales, Smithfield, RI. Kyle & Neil were more than helpful through the whole process. My car arrived yesterday after a week on the road from RI to Mobile, AL The car was in even better shape/condition that they said it was!! I am more than pleased with my pruchase. Would definitly recommend EAS to anyone looking for a quality vechicle! Thanks again! Great job!
2004 CORVETTE
5-STARS to guys at Executive Auto Sales, Smithfield, RI. Kyle & Neil were more than helpful through the whole process. My car arrived yesterday after a week on the road from RI to Mobile, AL The car was in even better shape/condition that they said it was!! I am more than pleased with my pruchase. Would definitly recommend EAS to anyone looking for a quality vechicle! Thanks again! Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
B. Litton Congrats with your new Corvette, thank you for taking the time for a 5-Star review! Best Team Executive
I found my dream car at Executive Auto Sales, Smithfield,
I found my dream car at Executive Auto Sales, Smithfield, RI! I live in Southern California and so what could have been an arduous process was not. My first contact was with Neil, one of their salesmen, and he was both informative and courteous. After only a couple of phone calls between us, as I researched about the vehicle and we discussed pricing, we made a deal. They were very accommodating throughout the PPI (Pre-purchase Inspection) -- happily agreeing to have the car up on a rack when the inspector arrived so that area could easily be seen. Minor issues the inspector noted were most cooperatively resolved. The car was ready for shipment when agreed; however the transport truck broke down and the shipment had to be rescheduled. This meant keeping the vehicle nearly another full week -- which was frustrating to me -- but Neil assured me it wasn't a problem. I never bought a vehicle online, or out of state, but it was obvious the staff at Executive knew how to do it all! They sent all the needed paperwork via overnight FedEx with a prepaid return envelop. They knew how to expedite and correctly complete the sale. Their level of professionalism in this process gave me great confidence in what could have been a scary, risky, uncomfortable process if I'd been buying from a private party. The car had to undergo a Rhode Island safety inspection before it could be sold. This was actually a really nice "comforting" step! When it arrived in CA it had to pass a physical inspection, which it did without any trouble. It also passed its CA smog certification with flying colors! Neil knew that I'd need to drive it upon its arrival in CA, so he purchased 20-day Rhode Island tags at a minimal cost of $25 so I could legally drive it in CA. These steps: state safety inspection and temporary tags, are items I wouldn't even have thought to ask about. But, because Executive Auto Sales has been in this business many years, and because they are attentive to their reputation, and to customer satisfaction, they were diligent and accommodating in every way! The whole process took about a month due to the delay in the shipping. I would happily refer buyers to and/or be a repeat customer of Executive Auto Sales! They're the best!
I found my dream car at Executive Auto Sales, Smithfield,
I found my dream car at Executive Auto Sales, Smithfield, RI! I live in Southern California and so what could have been an arduous process was not. My first contact was with Neil, one of their salesmen, and he was both informative and courteous. After only a couple of phone calls between us, as I researched about the vehicle and we discussed pricing, we made a deal. They were very accommodating throughout the PPI (Pre-purchase Inspection) -- happily agreeing to have the car up on a rack when the inspector arrived so that area could easily be seen. Minor issues the inspector noted were most cooperatively resolved. The car was ready for shipment when agreed; however the transport truck broke down and the shipment had to be rescheduled. This meant keeping the vehicle nearly another full week -- which was frustrating to me -- but Neil assured me it wasn't a problem. I never bought a vehicle online, or out of state, but it was obvious the staff at Executive knew how to do it all! They sent all the needed paperwork via overnight FedEx with a prepaid return envelop. They knew how to expedite and correctly complete the sale. Their level of professionalism in this process gave me great confidence in what could have been a scary, risky, uncomfortable process if I'd been buying from a private party. The car had to undergo a Rhode Island safety inspection before it could be sold. This was actually a really nice "comforting" step! When it arrived in CA it had to pass a physical inspection, which it did without any trouble. It also passed its CA smog certification with flying colors! Neil knew that I'd need to drive it upon its arrival in CA, so he purchased 20-day Rhode Island tags at a minimal cost of $25 so I could legally drive it in CA. These steps: state safety inspection and temporary tags, are items I wouldn't even have thought to ask about. But, because Executive Auto Sales has been in this business many years, and because they are attentive to their reputation, and to customer satisfaction, they were diligent and accommodating in every way! The whole process took about a month due to the delay in the shipping. I would happily refer buyers to and/or be a repeat customer of Executive Auto Sales! They're the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Simply The Best !!!
This is my 3 purchase from Executive Auto. The previous 2 cars served me extremely well -not one single issue with either .. general maintenance only!!! They make car buying easy, no pressure, no games, full disclosure and offer fair and honest pricing Not to mention the choice selection of cars especially in these crazy times Truly another great shopping experience and very satisfied . I truly wouldn’t shop anywhere else Thank you John and Neil for once again for the pleasant shopping experience Extremely Satisfied
Simply The Best !!!
This is my 3 purchase from Executive Auto. The previous 2 cars served me extremely well -not one single issue with either .. general maintenance only!!! They make car buying easy, no pressure, no games, full disclosure and offer fair and honest pricing Not to mention the choice selection of cars especially in these crazy times Truly another great shopping experience and very satisfied . I truly wouldn’t shop anywhere else Thank you John and Neil for once again for the pleasant shopping experience Extremely Satisfied
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible experience
I purchased a 2009 Toyota Corolla for $8,500. Car was delivered to me and first time I tried to take it for a ride it wouldn’t start. The car had to be taken to a Toyota dealer to have new fuel pump put in,which being an older car I understand but not Evan a month later same problem is happening and I was told from owner I’m on my own. Terrible experience will never recommend nor buy another vehicle from them 👎🏻
Terrible experience
I purchased a 2009 Toyota Corolla for $8,500. Car was delivered to me and first time I tried to take it for a ride it wouldn’t start. The car had to be taken to a Toyota dealer to have new fuel pump put in,which being an older car I understand but not Evan a month later same problem is happening and I was told from owner I’m on my own. Terrible experience will never recommend nor buy another vehicle from them 👎🏻
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
Neil and Kyle were so helpful and professional. It was a pleasure ding busines with them. I would recommend this dealership to all my friends.
Excellent experience
Neil and Kyle were so helpful and professional. It was a pleasure ding busines with them. I would recommend this dealership to all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent and professional service
I would just like to thank Neil, John and Kyle for turning what had been an incredibly stressful and exhausting car hunting experience with Carmax of Norwood, into an extremely easy and rewarding experience with Executive Auto in Smithfield, RI. When I called about the 2016 Jeep Cherokee and explained to Neil my most recent experience and that for the past 19 days I had been trying to get Carmax of Norwood to turnover the Title to another Jeep Cherokee Limited that I had them ship to the Westboro branch due to their incompetency. Neil’s first reaction was utter shock that it had been 19 days but then said that he would call me right back as he himself wanted to go check the Jeep out and to also look at the physical Title for my piece of mind. Knowing how much time was waisted with the other company and knowing how pressed for time we have getting ready to drive to PA for our daughter’s wedding, they offered to handle the payoff left on our trade-in and deal with yes, another TITLE! Needless to say, I am currently gazing out at my new Jeep with days to spare. Thanks again Neil, we will be more than happy to work with you again in the future!
Excellent and professional service
I would just like to thank Neil, John and Kyle for turning what had been an incredibly stressful and exhausting car hunting experience with Carmax of Norwood, into an extremely easy and rewarding experience with Executive Auto in Smithfield, RI. When I called about the 2016 Jeep Cherokee and explained to Neil my most recent experience and that for the past 19 days I had been trying to get Carmax of Norwood to turnover the Title to another Jeep Cherokee Limited that I had them ship to the Westboro branch due to their incompetency. Neil’s first reaction was utter shock that it had been 19 days but then said that he would call me right back as he himself wanted to go check the Jeep out and to also look at the physical Title for my piece of mind. Knowing how much time was waisted with the other company and knowing how pressed for time we have getting ready to drive to PA for our daughter’s wedding, they offered to handle the payoff left on our trade-in and deal with yes, another TITLE! Needless to say, I am currently gazing out at my new Jeep with days to spare. Thanks again Neil, we will be more than happy to work with you again in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Keila It was our pleasurer, thank you for taking the time as well for a 5 Star Review! Enjoy your Jeep for many happy miles... Team Executive
Executive Autos is the best dealership in RI!! They have...
Executive Autos is the best dealership in RI!! They have very professional and friendly staff and were able to get me the exact car I wanted in perfect condition. Additionally, they have an amazing inventory of quality vehicles. Thank you so much Executive Auto!!
Executive Autos is the best dealership in RI!! They have...
Executive Autos is the best dealership in RI!! They have very professional and friendly staff and were able to get me the exact car I wanted in perfect condition. Additionally, they have an amazing inventory of quality vehicles. Thank you so much Executive Auto!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Got the Prius I wanted
I was searching for a car after mine was rear-ended and totaled :(. A large portion of my search was done remotely while I was traveling, which was quite stressful. Once I decided I wanted a Prius Prime, I had the best experience with Neil at Executive Auto Sales. He was very accommodating. He FaceTimed with me while I was at the airport to show me the car (even the undercarriage) while I was still traveling. He let me hold the car for several extra days while I found myself a ride to the dealership. And he was nice and helpful when I realized I needed a new charging cable! He got me one within a week. I've had my car 3 weeks now and I'm really really glad I got it. The price was right, and it was a much less stressful experience than I had at all the other dealerships I went to.
Got the Prius I wanted
I was searching for a car after mine was rear-ended and totaled :(. A large portion of my search was done remotely while I was traveling, which was quite stressful. Once I decided I wanted a Prius Prime, I had the best experience with Neil at Executive Auto Sales. He was very accommodating. He FaceTimed with me while I was at the airport to show me the car (even the undercarriage) while I was still traveling. He let me hold the car for several extra days while I found myself a ride to the dealership. And he was nice and helpful when I realized I needed a new charging cable! He got me one within a week. I've had my car 3 weeks now and I'm really really glad I got it. The price was right, and it was a much less stressful experience than I had at all the other dealerships I went to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Grace Congratulations with your new Prius! Thank you so much for sharing your positive experience. Best Team Executive
