Randy Marion Subaru

My outback had some mechanical issues The service department,especially Aaron, was fantastic I was kept advised at every step I received phenomenal courtesy during this process The car was returned A-1

The service department is extremely nice, and they did an absolute favor doing a Goodwill price on a headlight repair. They’ve been fantastic to work with through many issues. However, there are some small improvements to be made with just a little bit of care prior to releasing a vehicle. If I was not mechanically inclined, it would be an issue that would require returning and as it was, I needed to fix some things myself. The fender liner was left untucked and out of place as well as the upper portion of the bumper, which was not in its correct place with the tabs in the center. One of the fog lights was also not plugged in all the way, and not functioning which required removal of the bottom panel to reattach it correctly. W while these are minor things, they do add up to a less than perfect experience and on the heels of a seat repair that resulted in damage and another visit to fix paint, it would just be great to see a little bit more care before releasing a vehicle to make sure that everything is correct.

I greatly appreciate the work yall did and helping me with my vehicle. I was given great information.

Fantastic experience getting my car serviced. I will always choose Randy Marion to get my service done!

Aaron took time to understand what was important to me. I believe him to be a man of integrity and trustworthy.

I researched a lot for purchasing my car. Ben was great and I am thrilled for my Crosstrek!

It was just fine. Id recommend them again. Grave me a loaner and delivered my car promptly.

Fast and reliable. Greeted me upon arrival and was ready before I walked in the door to pick up. Communicative and customer caring. All in all I just love how they do business.

We are very pleased with our purchase at Randy Marion Subaru. This is the 2nd Subaru Crosstrek we have purchased from This dealership. This time we were in the market for a previously owned Crosstrek. We were under time constraints as we had a prior commitment in Charlotte. We called to inquire about the car and were impressed that they confirmed that the car was actually on the lot and called us back to confirm. Joshua, the sales person, knowing that we had limited time, offered to video the car for us to preview prior to our arrival. Once we arrived at the dealership, the entire process from start to finish to complete the purchase was an hour and 10 minutes. The car was and is the perfect car for our needs. We appreciated that they detailed the car and filled the gas tank when we stopped back later to pick up the car. Kudos to Joshua and Keely for a timely purchase process. We appreciate it!

Service was completed in a timely manner and the staff was courteous. Love the use of the video to show me maintenance needs of my vehicle.