Reviews
My wife and I wanted to purchase a 2026 Trailseeker. I contacted four dealerships in central NC. Josh Elliot responded quickly and offered the best deal. We drove two hours from Durham to Mooresville on a Saturday to pick up the car. The business transaction went smoothly with no surprises (I hate surprises). Josh spent a very long time with us in the car going over the many different settings before we hit the road back to Durham. We had only driven an EV briefly before this and that was on our test drives of the Trailseeker. A week later Josh reached out to see how things were going and if we had any questions. Although I had no questions then, he assured me that he was always available if and when I did have a question. Of the many new cars I have bought this was my most pleasant experience. And the four hour round trip drive was definitely worth it.
My wife and I wanted to purchase a 2026 Trailseeker. I contacted four dealerships in central NC. Josh Elliot responded quickly and offered the best deal. We drove two hours from Durham to Mooresville on a Saturday to pick up the car. The business transaction went smoothly with no surprises (I hate surprises). Josh spent a very long time with us in the car going over the many different settings before we hit the road back to Durham. We had only driven an EV briefly before this and that was on our test drives of the Trailseeker. A week later Josh reached out to see how things were going and if we had any questions. Although I had no questions then, he assured me that he was always available if and when I did have a question. Of the many new cars I have bought this was my most pleasant experience. And the four hour round trip drive was definitely worth it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your mention of a smooth, surprise-free purchase and Josh’s comprehensive walk-through highlights our commitment to making your new Subaru Trailseeker purchase straightforward and informative. Our team is pleased Josh could spend time explaining each setting, and knowing you felt supported by his follow-up means a lot to us.
At 78 years old I have dealt with many car dealerships. Randy Marian was the easiest of all time. I knew what we wanted and the deal was made online and over the phone. All paperwork was completed from home and we just had to pick up the car. Nick made the whole process flawless.
At 78 years old I have dealt with many car dealerships. Randy Marian was the easiest of all time. I knew what we wanted and the deal was made online and over the phone. All paperwork was completed from home and we just had to pick up the car. Nick made the whole process flawless.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that arranging the service on your Subaru Ascent entirely online and completing the paperwork from home felt effortless means a lot to our service team. Nick is glad he could make the process flawless for you. Thank you for your kind words and the five-star rating.
I received great help and attention from the Suburu employees. Both Josh Toler and Anna were outstanding in their kindness and interest in what I really needed. I am very happy with my new Crosstrek!
I received great help and attention from the Suburu employees. Both Josh Toler and Anna were outstanding in their kindness and interest in what I really needed. I am very happy with my new Crosstrek!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your praise for Josh and Anna’s thoughtful support truly highlights our team’s dedication to understanding your needs. Knowing you’re happy with your Crosstrek means a lot to us.
I agree that Kevin and this dealership try to make buying a car hassle-free. They seem to want me to be happy as a customer, and I feel as if I'm being treated with honesty and integrity.
I agree that Kevin and this dealership try to make buying a car hassle-free. They seem to want me to be happy as a customer, and I feel as if I'm being treated with honesty and integrity.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin is pleased to hear that his honest approach helped make the purchase of your Subaru Forester Hybrid hassle-free. Knowing you felt treated with integrity means a lot to our team.
Wonderful experience. The quickest I've ever bought a car in my life! Aaron was awesome. He answered our questions and never pressured us.
Wonderful experience. The quickest I've ever bought a car in my life! Aaron was awesome. He answered our questions and never pressured us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your praise of Aaron’s pressure-free, informative approach reflects how our sales team focuses on clear, supportive communication. Knowing the purchase was the quickest you’ve ever had means a lot to our team. Enjoy every mile in your new Subaru Crosstrek, and let us know if you need anything else.
Friendly. Straightforward. No pressure. Friendly. Straightforward. No pressure. Friendly. Straightforward. No pressure. Friendly. Straightforward. No pressure.
Friendly. Straightforward. No pressure. Friendly. Straightforward. No pressure. Friendly. Straightforward. No pressure. Friendly. Straightforward. No pressure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting the friendly, straightforward, no-pressure experience you had purchasing your new Subaru Outback. It’s satisfying to know our sales team could make the process comfortable.
Carson is great. Listens to my concerns. Makes sure that I understand everything correctly. Makes it easier.
Carson is great. Listens to my concerns. Makes sure that I understand everything correctly. Makes it easier.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. Knowing that Carson listened to your concerns and made servicing your Crosstrek clear and easy means a lot to our service team.
Thorough, friendly, and very helpful. So now, is that the 15 words I needed yet?
Thorough, friendly, and very helpful. So now, is that the 15 words I needed yet?
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the service on your Subaru Legacy felt thorough and welcoming is rewarding. Hearing you found our team helpful means a lot to our service department.
I brought my car in to fix safety recalls. Staff was very knowledgeable and friendly. Excellent customer service
I brought my car in to fix safety recalls. Staff was very knowledgeable and friendly. Excellent customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad the service to address your Subaru Forester’s safety recalls went smoothly. Hearing you found our team helpful and well-informed means a lot to us.
The service department at this dealership is very professional and efficient. They are also very friendly and welcoming. I appreciate them keeping me apprised during the service process. The waiting area and restroom is very clean and well stocked.
The service department at this dealership is very professional and efficient. They are also very friendly and welcoming. I appreciate them keeping me apprised during the service process. The waiting area and restroom is very clean and well stocked.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your comments highlighting our team’s friendly professionalism and clear communication during the service visit for your Subaru Outback reflect what we strive for. Knowing you found our waiting area and restroom clean and well stocked is truly rewarding. Hearing your kind words about our service department means a lot to us.