Reviews
I’ve purchased 3 (now 4) Subarus. Enough said about this. What else is necessary?
I’ve purchased 3 (now 4) Subarus. Enough said about this. What else is necessary?
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Great customer service. Josh Elliott was helpful in answering all of our questions and working through the arduous task of purchasing a new car. We were so pleased with Randy Marion Subaru that we brought our daughter's Subaru in for maintenance and state inspection. Aaron Forness was great in assisting us in that process and the service team completed everything in a timely manner.
Great customer service. Josh Elliott was helpful in answering all of our questions and working through the arduous task of purchasing a new car. We were so pleased with Randy Marion Subaru that we brought our daughter's Subaru in for maintenance and state inspection. Aaron Forness was great in assisting us in that process and the service team completed everything in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that Josh’s guidance made purchasing your new Subaru Forester feel less daunting is rewarding. We’re also pleased Aaron and our service team could complete maintenance and inspection on your daughter’s Subaru promptly. Your kind words and five-star rating mean a great deal to us.
I was familiar with Randy Marion automotive group through the TV ads with Jennifer and the young ladies. I started my car buying process through the Costco auto buying plan and decided to go that route. Randy Marion Subaru was one of dealerships that was suggested. I visited the dealership and test drove a vehicle and the staff was very helpful and friendly through the process. I had decided to visit another dealership through another brand but found that Randy Marion Subaru suited my decision for purchase. I was satisfied through the whole process of buying my vehicle.
I was familiar with Randy Marion automotive group through the TV ads with Jennifer and the young ladies. I started my car buying process through the Costco auto buying plan and decided to go that route. Randy Marion Subaru was one of dealerships that was suggested. I visited the dealership and test drove a vehicle and the staff was very helpful and friendly through the process. I had decided to visit another dealership through another brand but found that Randy Marion Subaru suited my decision for purchase. I was satisfied through the whole process of buying my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing the staff’s friendly and helpful support met your expectations is rewarding for our team. We’re delighted your Subaru Forester purchase felt seamless from start to finish.
Received polite and professional service during my purchase and when picking up the new Outback.
Received polite and professional service during my purchase and when picking up the new Outback.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you found our service polite and professional during both purchase and pickup means a lot to our team. Thank you for choosing our dealership for your new Outback.
Service scheduled for 3 hours service, wrong tires ordered or received, had to drive to Mooreseville 3 different times. Then didn’t even complete all the service that was supposed to be done. Wanted me to drive back home and come back the next day so they could complete the service that wasn’t done. The entire time they were playing the blame game, I didn’t know about the oil change service. Well it was in the computer a week ago when service was scheduled and also written on the drop off envelope. Totally dissatisfied with the entire encounter
Service scheduled for 3 hours service, wrong tires ordered or received, had to drive to Mooreseville 3 different times. Then didn’t even complete all the service that was supposed to be done. Wanted me to drive back home and come back the next day so they could complete the service that wasn’t done. The entire time they were playing the blame game, I didn’t know about the oil change service. Well it was in the computer a week ago when service was scheduled and also written on the drop off envelope. Totally dissatisfied with the entire encounter
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Gabe and the rest of the sales crew worked hard to get us the car of our dreams, despite us changing our color choice midway through the process. This CrossTrek will be our 3rd Subi.
Gabe and the rest of the sales crew worked hard to get us the car of our dreams, despite us changing our color choice midway through the process. This CrossTrek will be our 3rd Subi.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that our team, especially Gabe, could secure the Crosstrek you dreamed of despite the mid-process color change is truly rewarding. Congratulations on your new Subaru Crosstrek, your third Subaru, and thank you for your kind words and five-star rating.
This was my second Subaru purchased from Randy Marion Subaru. Great buying experience both times.
This was my second Subaru purchased from Randy Marion Subaru. Great buying experience both times.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you enjoyed your purchase of the new Outback as much as your first Subaru means a great deal to our team. Thank you for choosing our dealership again.
Everyone we worked with went above and beyond to meet our needs. Thank you again.....
Everyone we worked with went above and beyond to meet our needs. Thank you again.....
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that we exceeded your expectations when you purchased your used Outback is rewarding. Thank you again for choosing our dealership.
Mark was great. Very personable and kind. He explained the service issue with my oil pan, the warranty and gave me the use of a loaner while car was being serviced. I live several hours away and do not like the subaru dealership in my area and will make the drive to come to Randy Marion subaru dealership. Thank you.
Mark was great. Very personable and kind. He explained the service issue with my oil pan, the warranty and gave me the use of a loaner while car was being serviced. I live several hours away and do not like the subaru dealership in my area and will make the drive to come to Randy Marion subaru dealership. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the loaner car helped you while your Ascent was in for service means a lot to our team. Mark is grateful for your kind words about his clear explanations of the oil pan issue and warranty. It’s great to know you’ll make the drive to see us again, and we appreciate your trust in our service department.
Had a great experience working with the GSM Brian and our sales associate Nick. They made sure everything was handled and the communication was excellent.
Had a great experience working with the GSM Brian and our sales associate Nick. They made sure everything was handled and the communication was excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that our communication was clear and met your needs means a lot to our team. Brian and Nick were pleased to guide you through every step and hope you’re loving your new Crosstrek.