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Randy Marion Subaru

(2,911 reviews)
Visit Randy Marion Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–9:00pm 7:30am–8:00pm
Wednesday 9:00am–9:00pm 7:30am–8:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–9:00pm 7:30am–8:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 5 awards
2026 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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New (833) 267-3985 (833) 267-3985
Used (833) 651-6484 (833) 651-6484
Service (877) 356-5540 (877) 356-5540

Inventory

See all 198 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2010.
Randy Marion is a name that is almost as synonymous with Mooresville as Race City U.S.A. Serving the greater Charlotte/Lake Norman area since 1990 we have grown and expanded to meet the needs and wants of the community. We feel we supply the greatest brands in the industry today including Subaru!

The Randy Marion Auto Group is consistently striving to make your car buying experience the best in the area. With a strong importance put on customer satisfaction we are confident you will find the vehicle you've dreamed of at the right price and from the friendliest folks in town.
The King Of Price

Service center

Phone number (877) 356-5540

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–8:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,911 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Randy Marion Subaru from DealerRater.

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Joshua was super helpful, along with the rest of the staff members. Great service; 100% would recommend.

Joshua was super helpful, along with the rest of the staff members. Great service; 100% would recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing that Josh and our team were so helpful means a lot to us. We appreciate your recommendation and are here for anything you need with your Outback.

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Jacob one of the Business Managers flat out lies to try and sell extended warranty. He told us the ECM was inside the engine and if it went bad the whole engine would have to be replaced. CPO stated there were 2 keys for the car we bought, when we asked for the second key we were told there was only one. Now we have to spend $400 plus dollars for a second. On top of that we are being harassed to do surveys 3 or 4 times a day.

Jacob one of the Business Managers flat out lies to try and sell extended warranty. He told us the ECM was inside the engine and if it went bad the whole engine would have to be replaced. CPO stated there were 2 keys for the car we bought, when we asked for the second key we were told there was only one. Now we have to spend $400 plus dollars for a second. On top of that we are being harassed to do surveys 3 or 4 times a day.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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The staff is outstanding welcoming and seem to truly care about you and your time .This is why I keep coming back

The staff is outstanding welcoming and seem to truly care about you and your time .This is why I keep coming back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating and for trusting us with service on your Subaru Outback. Knowing our team makes you feel welcomed and valued is rewarding.

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I’ve come here for years now with my 2014 subaru and never had any issues. I don’t know much about cars but they are always so kind and understanding and help me understand without making it complicated. Mark is my favorite guy at the subaru dealership!

I’ve come here for years now with my 2014 subaru and never had any issues. I don’t know much about cars but they are always so kind and understanding and help me understand without making it complicated. Mark is my favorite guy at the subaru dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that you’ve had worry-free visits for years means a lot to our service department. It’s rewarding to know our clear explanations helped you understand the service on your Forester. We’re delighted that Mark continues to be your go-to at our dealership.

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Aaron made the buying process easy. I found him believable, real, and trustworthy. He spent time to learn my needs and match a deal to those needs. I would highly recommend reaching out to Aaron if you’re in the market for a new car. I will definitely use Aaron for my next Subaru purchase!

Aaron made the buying process easy. I found him believable, real, and trustworthy. He spent time to learn my needs and match a deal to those needs. I would highly recommend reaching out to Aaron if you’re in the market for a new car. I will definitely use Aaron for my next Subaru purchase!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad purchasing your new Subaru Outback felt straightforward from start to finish. It’s rewarding to know Aaron took the time to understand your needs and earn your trust. Your recommendation and five-star rating mean a lot, and we look forward to assisting you when it’s time for your next Subaru purchase.

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Brought my car in for routine maintenance and a state inspection. The work was completed in a timely fashion.

Brought my car in for routine maintenance and a state inspection. The work was completed in a timely fashion.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your note about prompt routine maintenance and state inspection underscores our service department’s dedication to efficiency. Thank you for trusting us with your Subaru Forester and for the five-star rating.

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I don’t recommend people to go there. They don’t show my Lon interest rate,

I don’t recommend people to go there. They don’t show my Lon interest rate,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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Service dept has always been great. Appreciate the attention and care given to me and my car. Will not write an evaluation of the service attendant.

Service dept has always been great. Appreciate the attention and care given to me and my car. Will not write an evaluation of the service attendant.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Knowing that our service department has consistently provided the attention and care you and your Subaru Outback deserve means a lot to our team. Thank you for continuing to trust us with your Outback, and we look forward to your next service visit.

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Once again, Carson put a lot of time into making sure that everything was taken care of on my Solterra. He researched a possible software update and found that we were already up-to-date on that situation. The needed part was ordered and installed, and we were given a loaner to use while the vehicle was in the shop.

Once again, Carson put a lot of time into making sure that everything was taken care of on my Solterra. He researched a possible software update and found that we were already up-to-date on that situation. The needed part was ordered and installed, and we were given a loaner to use while the vehicle was in the shop.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hearing that Carson made sure everything was taken care of on your Solterra means a lot to our service department. Knowing the software is up-to-date and the needed part was ordered and installed promptly is truly rewarding. We’re glad the loaner kept you on the road while we worked on your Toyota Solterra.

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Kept me well informed during the service. Nice waiting area. Friendly professional staff. Great service

Kept me well informed during the service. Nice waiting area. Friendly professional staff. Great service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that you felt informed throughout the service on your Subaru Legacy and comfortable in our waiting area is rewarding. Your kind words about our team’s friendly, professional approach and five-star rating mean a lot to us.

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