Ferrari of Newport Beach

I was able to get a quick appointment for my Speciale to do an annual service. While the car was there I decided to have it lowered about an inche from factory setting and Darko Despotovic explained thoroughly and recommended me about the process and the height I can live with. I was very happy with yhe service Darko Despotovic.

Bryan Clockel handled the detail of my 2017 Cali T. He took over as soon as I arrived and the result was perfect. The service is always top drawer and gives the customer confidence that there are people there to keep your Ferrai in top form.

Car Towed in in "dead" condition. Darco was service advisor. Left car overnite for battery replacement which solved the problem. Car was finished in timely manner and washed and clean when I came to pick it up. Darco handled everything very professionally. I go there for all my Ferrari service needs

Did not respond to online inquiry through Cars.com about vehicle for sale.

My office is located just a couple miles away form the dealership. My first experience with this dealer was 2.5 years ago. I thought we had negotiated the deal over the phone, so I came to the dealership by taxi to do the paperwork and to pick up my new car. When the sales person saw me riding a taxi, my numbers changed on the deal so rapidly that I was stun. He blamed me for ?not really understanding what he had meant?. So I called a cab and left the premises. My second encounter with the same dealership was a few days ago. Learning form my mistake, I was negotiating the deal via emails with several dealerships at the same time. I got quotes from 2 dealerships that were identical and satisfying for my needs. I asked the Newport Beach dealership (because of the convenience factor) if they were willing to match it. I got two emails from the sales person ?no one would give you this deal, I want to see it in writing? (offensive ? indirectly calling me a liar but understandable). When I said I have no problem to show him the quote, the sales person response was (direct quote) : ? If someone is willing to lose money on GT they are more desperate than we are?..We never lose money to sell a car?.No need to show us anything since you have no deal with anyone and you are just shopping? I will never go back to this dealership . The sales people are so arrogant & dishonest ? a perfect match for a stereotype ?the ?sleazy used car sales men.? For dealership manager info, I have been shopping and I have the deal in writing that I asked your sales person to match. I should have never returned to your location on the first place but I just wanted to give you guys a chance to earn my business since your office is around the corner from mine. Shame on me.

This was among the most professional and painless purchase I have made in years. Pat and George are real pro's - no hassle, no pressure, openly helpful - and a very fair price. Their goal is to have a customer for life, not do a single transaction. Helped us a great deal and frankly did not put us into a more expensive car that would ultimately not worked for us at this time. Many dealerships could learn from these folks.

Very professional and the sales guys do not push you into buying the car quickly.

Purchased used S63 7/26/12. Very knowledgable, professional staff. Car as advertised (checked 3 more similar cars locally- they were all with paint job and clean carfax- be aware). No pressure whatsoever. This is a place to buy a car.

I RECENTLY PURCHASES A USED CARRERA FROM THIS DEALERSHIP. ALL OF THE SALES FORCE WERE EXTREMELY KIND AND HELPFUL AND PROFESSIONAL. THEY EVEN LET ME TAKE THE CAR TO AN OUTSIDE SOURCE FOR A COMPLETE INSPECTION. NEGOTIATING A FINAL PRICE WAS EASY AND COMFORTABLE. THEIR FINAL DETAILING AND DELIVERY INSPECTION OF MY CAR EXCEEDED MY EXPECTATIONS. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP