Reviews
Write a reviewExceptional customer service
Once you want to get a car above 150k there are many choices but Mike Wester made me get a Maserati. Once you deal with him, you really feel he is your car broker, he does everything to make you satisfy and give you the best deal. Thanks Mike appreciate all your help for getting me the deal I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sina, We're so delighted that you feel so confident in Mike and the assistance that he provided you with. We hope that you are enjoying your Maserati! We feel so fortunate that we were able to be a part of this special purchase. Regards, Tim Sandquist, General Sales Manager
Recall, Replace and Repair
Dane Brown did an excellent job of processing a recall repair on my Maserati in addition to replacing the touch screen display and refinishing one of my rims. Also was able to get a loaner and returned to a nicely cleaned car. And all done in a very timely manner. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tim! Thanks for this awesome feedback! We're thrilled that you are so content with the service that Dane provided you with. It's so great to hear that he took such good care of you and your vehicle! Please let us know if there is anything else that we may assist you with in the future! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Doug Boadt, Service Manager
Great customer service!
Dane is my service consultant. He’s very professional and knowledgeable. My vehicle was ready within 2-3 days as promised. Thanks Dane! Wish you all the deserved success!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this 5-star rating! We're so pleased that Dane provided you with service that was just as efficient as promised! We hope to see you again the next time your vehicle is in need of service! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Doug Boadt, Service Manager
My first new car.
I purchased a new Maserati Ghibli from Maserati of Newport Beach. The transaction was handled very smoothly and professionally by Abe Reyes the sales representative. Though it took me weeks to decide there was absolutely no pressure no annoying phone calls, I was let to move at my own speed. The car I wanted was a special order and rather than try to sell me one from inventory, Abe guided me through the ordering process. My car just arrived and it is exactly as expected! My thanks to Abe Reyes and the staff at Maserati of Newport Beach. Lorie V. Ladera Ranch, CA
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave us this awesome review, Lorie! It is such a pleasure to know that Abe was able to help you take home your perfect new vehicle, while providing you with such a smooth and hassle-free experience! We appreciate you choosing to do business with us, and we hope that you enjoy your new Maserati Ghibli! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Tim Sandquist, General Sales Manager
Great overall experience
My experience with my service visit was excellent. My service manager, Darko Despotovic, was outstanding. He was prepared for my visit and was very professional. He was also very curtious and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us this review! It's so great to hear that your recent experience with Darko was so organized and efficient! We hope to continue working with you in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards Doug Boadt, Service Manager
Very responsive and great follow through
Sebastian was terrific. I left a message for service. He called back quickly, made my appointment and when I pulled up he was waiting for me. He had answers to all my questions to include parts availability. The car is perfect, done on time exceeding all of my expectations. Best service experience ever. These guys are on it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for this awesome review! It's so great that Sebastian ensured that your recent service experience was so quick, hassle-free, and completed with the highest quality of work. We hope that you will continue to confide in us to take care of your automotive needs in the future! Feel free to check us out on Facebook and Twitter for savings and updates! Regards, Doug Boadt, Service Manager
Darko Despotovic provided a great customer experience.
Darko Despotovic provides timely, accurate and responsive service. Found him to be very helpful and accommodating - focusing on the customers needs. Thanks for all the help - will be back for my annual service in 4 months.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our goal to fully cater to our guests and put their best interest first, so it's so great to hear that Darko was so devoted to ensuring that your overall experience was so positive! We look forward to providing you with the same service next time! Check us out on Facebook and Twitter for savings and updates! Regards, Doug Boadt, Service Manager
Dr Raja Chatterji
Gabe Vargas was instrumental in making my choice to buy my car from this dealership. He was courteous & helpful! His follow up phone calls made the difference.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Raja, We're so glad that Gabe could be of such great assistance to you- even following your visit! If you ever need further assistance in the future, please do not hesitate to reach out!
Best service!!
Darko has helped provide the best service and scheduling. He has been swift with phone calls as well as making sure all your needs are met. Thank you! Kind regards, Zaure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Zaure, It's so great to hear that you are so content with Darko and the service that he provided you with! Satisfying our customers is our first priority!
Satisfied 458 Owner!
I've been a loyal customer here for years and have nothing but good things to say. I've always had a great experience with my service reps, they have been very accommodating and responsive to all needs. I've been using these guys since I got my first Ferrari for over 4 years now and will continue to do so for the foreseeable future. Love you guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bryan! Thank you for taking the time to leave us this review. We appreciate your 4+ years of loyalty so much, and it means a lot to know that you have consistently been so impressed with our services. We look forward to continuing to work with you for years to come! Check back here for savings and updates! Regards, Doug Boadt, Service Manager