BMW of Mobile

Carie King remembered me and she was very friendly and professional ! The interior of the service center looked upgraded, clean, & inviting ! I will certainly recommend your dealership to my friends looking for a new car.

This dealership is exceptional!!! Great customer service from the time of greeting from Marcus, salesman, to final buying process was easy, efficient, and pleasant!! I would recommend this dealership.

Sat in the waiting room for 2 plus hours while my car sat unserviced. Billed incorrectly. Incredibly unprofessional and sloppy experience from start to finish. Hard to believe this is/was a BMW dealership - definitely not the standard of excellence one would expect.

The staff?s workers greeted me with a smile. They were friendly and willing to assist. The service was excellent and had a clean environment.

BMW of Mobile is the best dealership I have dealt with, from sales to service. They really know how to take care of the customer.

Best auto service experience I’ve ever had — and I’ve been in the car business for years. Carie was phenomenal, second only to Beemer the cat. She kept me posted throughout my stay, explained everything clearly, and gave precise instructions for the follow-up appointment. I loved being able to book online — super convenient — and the text alerts and reminders were a great touch. The shop is state-of-the-art, spotless, and the waiting area is top-notch with great amenities. It was also impressive seeing two salespeople close deals with service customers — clearly trained and intentional. It’s rare to see that level of coordination between service and sales. Overall, a well-run, professional operation from start to finish. Highly recommend!

Brought my vehicle in for repair and they inspected it. By day 2 they called me and gave me the rundown. The answered all my questions I had. They were professional and efficient, had to wait for a part to come in but was able to drive off with my car a week later.

Outstanding as always. They always are courteous, prompt and efficient. I will continue to have them service my BMW X1. I will also purchase from them.

Just amazing every time I have been to dealership the customer service has been awesome !! Rather I have been to purchase or service.. feels like home !!

Tyler is my service representative and is always so helpful by keeping you up to date with the service. Unfortunately, I have had my car twice in the last three months but each time Tyler was just great. I appreciate his customer service and level of professionalism that he always demonstrates.