Reviews
Write a reviewAwful customer service that hangs up on you.
Awful customer service. Better service out there. They just hang up on customers and are extremely rude. Not sure why they have such high reviews they were probably written internally.
Awful customer service that hangs up on you.
Awful customer service. Better service out there. They just hang up on customers and are extremely rude. Not sure why they have such high reviews they were probably written internally.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Performance imports (Highly recommend)
From the moment I walked in to the dealership it felt extremely welcoming the staff was very nice to say the least greeting me as soon as I came in the door. I met an extremely kind lady by the name of Kimmy whom treated me better than any other dealership was straight forward with me and honest yet respectful. She helped me attain my new bmw and i could not be more satisfied with the vehicle and have yet to have any issues with my vehicle even after 90 days of daily driving. i highly recommend if searching for a vehicle go down to performance imports they will be honest, fair priced, and straight forward.
Performance imports (Highly recommend)
From the moment I walked in to the dealership it felt extremely welcoming the staff was very nice to say the least greeting me as soon as I came in the door. I met an extremely kind lady by the name of Kimmy whom treated me better than any other dealership was straight forward with me and honest yet respectful. She helped me attain my new bmw and i could not be more satisfied with the vehicle and have yet to have any issues with my vehicle even after 90 days of daily driving. i highly recommend if searching for a vehicle go down to performance imports they will be honest, fair priced, and straight forward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
335xi
I recently purchased a vehicle from Performance Imports and I couldn't be more pleased with the entire process from start to finish. Kim was so helpful, knowledgeable, and friendly. This will be the first of many cars I purchase from Performance Imports and they have become my new service facility as well
335xi
I recently purchased a vehicle from Performance Imports and I couldn't be more pleased with the entire process from start to finish. Kim was so helpful, knowledgeable, and friendly. This will be the first of many cars I purchase from Performance Imports and they have become my new service facility as well
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
love my car
I bought my audi Q7 from kimmy at performance imports. she was very knowledgeable with the cars on the lot and helped me pick the car for me excellent service and the techs are awesome I was able to meet them while making my purchase.
love my car
I bought my audi Q7 from kimmy at performance imports. she was very knowledgeable with the cars on the lot and helped me pick the car for me excellent service and the techs are awesome I was able to meet them while making my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, we hope that you are enjoying your car, happy spring!
Mercedes
Amazing, I bought a vehicle last summer which I was very pleased with, and decided when it was time for an oil change to bring it to Performance where I purchased it. I am happy to say they remembered my name, my care, and treated me like family. I will be bringing my car there for all my service. I would recommend you take a look at Performance as they go above and beyond
Mercedes
Amazing, I bought a vehicle last summer which I was very pleased with, and decided when it was time for an oil change to bring it to Performance where I purchased it. I am happy to say they remembered my name, my care, and treated me like family. I will be bringing my car there for all my service. I would recommend you take a look at Performance as they go above and beyond
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Maria, We are so very happy we could be of help, glad you are enjoying the car.
Awesome!!!
The people here at performance imports are awesome they helped me with many questions and gave detailed answers also walked me through the service area. Overall a great place!! I will be recommending this place to friends and family!
Awesome!!!
The people here at performance imports are awesome they helped me with many questions and gave detailed answers also walked me through the service area. Overall a great place!! I will be recommending this place to friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the glowing review, we do our best to provide quality vehicles and service on all of our vehicles.
Best service around
Great service, honest, went above and beyond when doing a repair on my 1977 MB 240D! I did a lot of research on repeir shops, defiantly worth the hour I drive to have these guys work on my car.
Best service around
Great service, honest, went above and beyond when doing a repair on my 1977 MB 240D! I did a lot of research on repeir shops, defiantly worth the hour I drive to have these guys work on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Superb: including after sales suport.
Stumbled onto Performance Imports by searching for a replacement Mercedes online. After several other stops at showrooms, we saw an immaculate nine year old E350 at a price where our money was going a lot further. We so liked the car that on picking it up we asked about any possible replacements for our second car. No pressure applied, but we were shown another immaculate vehicle, a twelve year old BMW suitable as our smaller car. That car worked on our imagination for a week, and we bought that one too. The dealership fixed up a couple of BMW senior care issues, did the transaction, and we were happy drivers. After sales, we took the fully disclosed recall issues (air bag and light) to our local BMW dealer who were very complementary about the condition, including having gone underneath and perhaps scouting for work, checked the usual suspects and reported A-OK, and an amazing example of the vintage. Then trouble: the BMW having driven a hundred miles and parked for a half hour would not start. Very much an electrical issue, a slow and then no engine turnover followed by the clicking relay. AAA jumped us and gave the battery a so-so grade, but passable (and also volunteered praise on the quality and condition of the car). Back to the local BMW dealership and indecision between the questionable battery and a minor whining on either the alternator or tensioner. Back to the Performance Imports, a hand over of keys, a detour for coffee and shops, and then the owner called. We are all set, the questionable battery - done, the possible pulley issues - taken off and replaced. No questions... were they a little disappointed to swallow the cost, yes, were we disappointed to have to call AAA, yes. But bravo, they did their job, followed up with our satisfaction in mind. Do we keep AAA? yes we drive old cars. Do we go back to Performance Imports? Absolutely, they sold us great kit and stood behind it.
Superb: including after sales suport.
Stumbled onto Performance Imports by searching for a replacement Mercedes online. After several other stops at showrooms, we saw an immaculate nine year old E350 at a price where our money was going a lot further. We so liked the car that on picking it up we asked about any possible replacements for our second car. No pressure applied, but we were shown another immaculate vehicle, a twelve year old BMW suitable as our smaller car. That car worked on our imagination for a week, and we bought that one too. The dealership fixed up a couple of BMW senior care issues, did the transaction, and we were happy drivers. After sales, we took the fully disclosed recall issues (air bag and light) to our local BMW dealer who were very complementary about the condition, including having gone underneath and perhaps scouting for work, checked the usual suspects and reported A-OK, and an amazing example of the vintage. Then trouble: the BMW having driven a hundred miles and parked for a half hour would not start. Very much an electrical issue, a slow and then no engine turnover followed by the clicking relay. AAA jumped us and gave the battery a so-so grade, but passable (and also volunteered praise on the quality and condition of the car). Back to the local BMW dealership and indecision between the questionable battery and a minor whining on either the alternator or tensioner. Back to the Performance Imports, a hand over of keys, a detour for coffee and shops, and then the owner called. We are all set, the questionable battery - done, the possible pulley issues - taken off and replaced. No questions... were they a little disappointed to swallow the cost, yes, were we disappointed to have to call AAA, yes. But bravo, they did their job, followed up with our satisfaction in mind. Do we keep AAA? yes we drive old cars. Do we go back to Performance Imports? Absolutely, they sold us great kit and stood behind it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT EXPERIENCE
I ABSOLUTELY NEED TO WRITE THIS REVIEW . YOU RECENTLY LOCATED THE 2013 E350 4MATIC THAT I SOUGHT. IT IS A MAGNIFICENT CAR. THE COLOR, OPTIONS AND STYLING ARE A JOY. I LOVE DRIVING IT AND AM GRATEFUL EVERY DAY TO YOU FOR GETTING IT FOR ME AT SUCH A GREAT PRICE. THIS IS THE SECOND VEHICLE THAT YOU HAVE SOLD TO ME AND MY WIFE AND HAVE TRULY ENJOYED THE EXPERIENCE EACH TIME. YOU ARE A REAL PROFESSIONAL AND HANDLE EVERY DETAIL WITH ACCURACY AND IN A TIMELY MANNER. I AM ALWAYS HAPPY TO RECOMMEND YOU AND THE WHOLE TEAM AT PERFORMANCE IMPORTS. YOU ARE THE BEST. THANK YOU DOESN'T SAY ENOUGH. FRANK
GREAT EXPERIENCE
I ABSOLUTELY NEED TO WRITE THIS REVIEW . YOU RECENTLY LOCATED THE 2013 E350 4MATIC THAT I SOUGHT. IT IS A MAGNIFICENT CAR. THE COLOR, OPTIONS AND STYLING ARE A JOY. I LOVE DRIVING IT AND AM GRATEFUL EVERY DAY TO YOU FOR GETTING IT FOR ME AT SUCH A GREAT PRICE. THIS IS THE SECOND VEHICLE THAT YOU HAVE SOLD TO ME AND MY WIFE AND HAVE TRULY ENJOYED THE EXPERIENCE EACH TIME. YOU ARE A REAL PROFESSIONAL AND HANDLE EVERY DETAIL WITH ACCURACY AND IN A TIMELY MANNER. I AM ALWAYS HAPPY TO RECOMMEND YOU AND THE WHOLE TEAM AT PERFORMANCE IMPORTS. YOU ARE THE BEST. THANK YOU DOESN'T SAY ENOUGH. FRANK
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
EXTREMELY SATISFIED!!!!!
I recently bought a cls63 amg from Diane at Performance imports and she was absolutely amazing, to say the least! I couldn't be more satisfied with the whole car buying experience at Performance Imports. From the minute i spoke to Diane on the phone, set up a test drive, and finalized the paperwork it was a seamless process. The whole time i was treated with the utmost respect as i was one of her own family. Buying from a family owned dealership like this is always the bets way to go when you can find such quality cars, and extremely nice people. I would HIGHLY Recommend Diane, Performance Imports, and everyone at the facility to assist in your car buying process!!! Nothing but GREAT things to say the whole way!!! Went as far as driving an hour for the vehicle as they have the quality and service everyone deserves when buying a car.
EXTREMELY SATISFIED!!!!!
I recently bought a cls63 amg from Diane at Performance imports and she was absolutely amazing, to say the least! I couldn't be more satisfied with the whole car buying experience at Performance Imports. From the minute i spoke to Diane on the phone, set up a test drive, and finalized the paperwork it was a seamless process. The whole time i was treated with the utmost respect as i was one of her own family. Buying from a family owned dealership like this is always the bets way to go when you can find such quality cars, and extremely nice people. I would HIGHLY Recommend Diane, Performance Imports, and everyone at the facility to assist in your car buying process!!! Nothing but GREAT things to say the whole way!!! Went as far as driving an hour for the vehicle as they have the quality and service everyone deserves when buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
