Reviews
Great sale
Tony and Jessie were great to work with o always am scared to purchase vehicle but with this dealer everything went smooth thanks to all staff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Great Experience!
Will recommend Bret Schellhammer ! Was the BEST ! Helped throughout the whole process ! Very helpful and patient with our daughter. Thank you for making our dream car happen for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
No honesty
I was very disappointed the car your dealership was holding for me was sold and I was not called about it. I thought it to be very unprofessional of your dealership. I would not recommend this dealership
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, my name is Yarasette and I am the Customer Service Specialist for Route 46 Nissan. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and I would like the opportunity to speak with you so that we may address your concerns. My contact information is 973-256-1200 ext. 1015. Thank you and I look forward to speaking with you!
Great customer service and care!
I leased a new Altima yesterday. The salesperson - Robert Scott was terrific as were the finance team, etc. I am very happy with my new car. I will be a regular customer at Route 46 Nissan. Jan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that our staff was able to make your car buying experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Good sales experience
Sales rep was incredible and the team that worked with me were exceptional will refer all my family to this dealer and again they are great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that our staff was able to make your experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Awful experience
I've had the WORST experience with Route 46 Nissan. Their pricing practices are abhorrent - internet list price reflects a $2000 return customer rebate, they offered me thousands of dollars less on my trade in than anywhere else, then after I left the showroom they increased the internet price of the car I wanted by $500. They have thousands of dollars in hidden fees, which they don't disclose until you're about to sign on the dotted line, nobody can give you a straight answer about your interest rate or fees until you've put money down, they told me I could not put down as much money as I wanted to as a down payment because they wanted a larger amount financed and tried to set me up with some ridiculously high interest rate even though my credit score is well over 800. They have shotty workmanship - they put new brake rotors on my car prior to selling it but they were the wrong size for the car. When I went back for it to be repaired, something they said would take 1 - 1.5 hours, they wound up not having the parts and taking two days to get my car back to me. And last, but definitely not least, I've had my car for OVER A MONTH and still have not received my registration. I've spent the past three weeks calling my salesman and leaving messages with managers trying to get my registration straightened out, as my temporary plate as expired, but nothing has been resolved. Don't waste your time. You're not going to save any money. Just go somewhere else.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, my name is Yarasette and I am the Customer Service Specialist for Route 46 Nissan. I would like to apologize for the experience you had at our dealership. We pride ourselves on providing 100% customer satisfaction and I would like the opportunity to speak with you so that we may address your concerns. My contact information is 973-256-1200 ext. 1015. Thank you and I look forward to speaking with you!
Excellent sales experience
George and Bernard his manager were great to work with they just respected my time and totally helped me purchase a Altima at my budget goals great all around
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that our staff was able to make your experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Excellent service
George Mack and Bernard Birsch took excellent care of me during my car search. I will recommend George Mack and Bernard Birsch to all my family and friends. I can't wait to bring my girlfriend down to see them for the next great deal
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear that our staff was able to make your experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Altima luv
My father and I walked into Nissan 46 and were pleasantly greeted by Bret Schellhammer. He answered all of our questions we had and I walked out with a gorgeous certified pearl white Altima. Great experience all around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that our staff was able to make your experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!
Nissan Nv
I was very pleased with Rick Torres from beginning to end . He was very informative and knowledgeable about the Nissan Nv2500 that I purchased for my business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear that our staff was able to make your experience an exceptional one! Our customers are our number one priority. We would like to thank you for your business along with your positive review. Please be sure to refer all friends and family. Thank you again and welcome to the Route 46 Auto Group Family!