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Firkins Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (20 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Firkins Mitsubishi from DealerRater.

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2012 Mazda 5 touring

OK Angie was amazing and went out of her way to make everything smooth with this purchase.. everything went almost perfect with the 2012 Mazda 5 Touring.. 1 owner carfax and they came down alot on the price for me considering I was coming from far away.. But 10k is 10k and it's not a brand new vehicle.. The one big problem was the next day the check engine light came on (fuel tank pressure sensor) - well after I brought it in to my dealer, it's VERY likely this condition existed for a long time and they had to know about it.. of course it's not covered under the warranty that I bought so I'm out $420 to fix it.. I tried to talk to the owner but they refused to do anything - basically they reset the computer and it takes a day for the check engine light to come on, so that's why I didn't see it when I test drove it.. So just beware when your buying from them.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I moved to Florida almost 4 years ago & needed...

I moved to Florida almost 4 years ago & needed service done on my car & Firkins was so helpful in taking care of my car. When time to trade I was taken care of as well in the used car area. Met Jim Carroll & George Womack & they both were as helpful as the service dept. & new care area. They put me in a sharp car & was very pleased with the car until my Mom of 87 yrs. couldn't get in & out of it. So knowing I hadn't had the car very long I didn't think they could do anything for me in tradeing to something that she could. I was so wrong they worked with me until something worked out & I even did better than I ever dreamed with a new vehicle. So pleased with all they did,I will always send anyone interested in a new or used vehicle to Firkins in Bradenton,Fl.for all their caring help in making a right decision on a vehicle for me. Thanks again Jim Carroll & George Womack for making me & my Mom very happy once again. Diana Wenzel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I went to this dealership after leaving another feeling...

I went to this dealership after leaving another feeling very down and hopeless. My van needed repairs that were going to cost more than the vehicle was worth. My credit was not the best and I knew it would be a challange to get into a car. As soon as I walked into Mitsubishi, I was greeted by Rose. She was very kind and sincere and treated me with the upmost respect. We reviewed my options and with the help of Brian and Jim, they were able to get me into a car. Not just any car, a brand new 2012 Lancer. This is the first new vehicle I have ever owned. I was so grateful to the staff there. They went above and beyond to get me into a car. It turned out that I was Rose's first sale. I figured this was divine intervention. I would recommend this dealership to any of my friends. My daughter and I brought them an Edible Arrangement as a Thank You gift. Rose keeps in touch through e-mails and phone calls to ensure that I am satisfied with my purchase. I have not had to bring it in for service yet, so I can not comment on that at this time. I met some great people that day and will never forget the day I bought my first new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

test drove car. asked for best price. Sales mrg said' I...

test drove car. asked for best price. Sales mrg said' I won't give that to you until the day you buy the car.' I said 'What?' He said "Do you play poker?" I said "What?" He said 'I have salemen to take care of'. Wow. So if you like to play poker, and have shopped other dealerships and know exactly what you want to pay for a specific model, this could be the dealership for you. As for me, I wanted to get a good honest reasonable offer to work with. Because i was looking to purchase a car, not play games. If you like the barter back and forth game, you might like this place. As for me, I passed I personally contacted the saless manager the next day by email and said the same thing I wrote above. I later found out the sales manager had only one month experience, and since then has recieved training and support from the manangemnt team. He did apologize for his words and behavior. I can only hope this will make things better for others in the future, as his apology was sincere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

KEY to sucess is a great salesman and a sales manager,...

KEY to sucess is a great salesman and a sales manager, well, going to Firkins was a great choice, they helped me find the car I was looking for and stay with me through out the whole process, they explained the process so I was able to understand. Geprge and Jim are the KEY to the business and I would reccomend this dealership to anyone looking for a new or used car.Awsome Job guy's and thanks for being my KEY to my 2009 Nissian Rouge... Awsome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Bought a new Mitsubishi from George. He was very helpful...

Bought a new Mitsubishi from George. He was very helpful and very knowledgeable. It was a great experience and would recommend Firkins Mitsubishi to anyone looking to purcase a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very unorganized unprofessional and liars scamers. A sale...

Very unorganized unprofessional and liars scamers. A sale should go smooth , but they gave me nothing but problems for over a month. BEWARE DO NOT BUY FROM

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We bought a used vehicle from Jim and George and the...

We bought a used vehicle from Jim and George and the experience could not have been more convenient and fun. We were given a fair price for our trade in and for our purchase. The entire staff was courteous and friendly. I would recommend anyone looking to trade in for a used or new car to stop and see Jim Carroll.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I am a first time car buyer, and looking for a car was...

I am a first time car buyer, and looking for a car was very stressful. Mr. Jaufees Peoples at Firkins came to my rescue. He bent over backwards to get the car of my dreams. I rate firkins 5 stars because he went out of his way to see me happy, and to see me drive away in the car my heart desired. Thank you firkins. Your number one in my book.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

We just happened to be on vacation and stopped by the...

We just happened to be on vacation and stopped by the dealership just to look, well Jim made us a deal we couldn't resist. Everyone was so kind, no pressure, we were made to feel comfortable, I have recommended the dealership and will be returning to buy my next car, my daughter has loved her "Wicked White Galant". Thanks you, Linda Madson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.