Awesome service!....I would definitely recommend this dealership to others...There's a gentleman at the Plains location named Mike who went far and beyond... to get me back on the road and gleefully rolling!..5 stars for sure!
Purchased a 2013 Ford E350 Van from Jo-Dan. On the ride home I smelled burning oil, when I got home I climbed under it and discovered a bad head gasket... that was leaking oil. I called them immediately and spoke with the owner. I was told by him whatever it takes to fix it and to quote him "I'll eat it" referring to the new motor this truck was going to need. Well they offered me a salvage/junkyard replacement that would be a mystery as to it's maintenance and condition. With the massive task of an engine swap in a van I was not rolling the dice on a junkyard motor. I opted for a remanufactured Ford unit that was a $1000 more. The warranty company left me to pick up the balance of the cost, around $1500 and Jo-Dan who told me not to worry, they'll make it right and "eat it" refused to offer any help toward the cost incurred to me. The worst part is they serviced the truck before they sold it to me. They full well knew by the oil coated undercarriage it had a major issue. This was a $16000 dollar purchase and they could care less about helping a customer or sticking to their word. I would advise all to steer clear off these guy's.
Buying my 2008 GXP Solstice was so easy. Michael, Francine and Danny were exceptional. I will continue to go to Jo-Dan Motors for my next truck too.
5 out of 5 stars - Very shortly after my inquiry, I was contacted by Michael from Jo-Dan Motors. Michael was knowledgeable, very polite and accommodating.... I am located hundreds of miles from Jo-Dan and it was not practical for me to inspect the vehicle in person. Michael was forthcoming with information and took additional photos of specific details I requested, and did so in a very timely manner. All in all, it was a very positive experience and I bought the vehicle with complete confidence that it was being accurately represented. In the course of completing the paperwork, I spoke with Maria, the Office Manager, and she too was extremely helpful and very personable. Everything went exactly as promised....exactly. The people I dealt with at Jo-Dan exhibited that sort of smaller community sincere friendliness and helpful attitude sometimes lacking in a big city atmosphere. Based on my experience I have absolutely no hesitation in recommending Jo-Dan as a good place to do business.
Our van would not pass inspection this coming year, so my brother decided to start looking for a reliable vehicle for us. My daughter had purchased a... truck recently for my granddaughter there and raved about the wonderful people & service they received. We looked on line at the vehicles they were offering for sale and my brother saw one he liked. He went to the dealership & took the car for a ride. He said before he left their lot, it was one for us. Michael Chomicz was the kindest, most honest man to deal with and made sure that we totally understood all about the functions of the car. He gave us his card and told us not to hesitate to call him with any concerns, day, night or week-end. Top of the line !!!
Outstanding customer service. Very impressed with vehicle notifications and progress on service and financing No hassles or run around. Would definitely... buy another vehicle. Thanks again Michael for a great truck and great buying experience!
Was looking for a while for new/newer truck and came across what might be the 'one' at Jo-Dan Motors. Michael Chomicz helped with my budget and assisted... in making the fastest/easiest purchase I've done in a long time. Within days and NO STRESS, my truck was at home....THANK JO-DAN AND THANKS MIKE!!!
We were looking for a specific model vehicle with low miles, and Jo-Dan Motors had one listed. We called and made arrangements to see the vehicle on a... Saturday, and drove over 260 miles from upstate New York to do so. The staff was extremely friendly and helpful. The vehicle was just what we wanted, and was in great condition, clean and serviced. We decided to purchase the vehicle, returned home to make the arrangements for the purchase and returned the following Saturday to pick it up.There were a few wrinkles that had to be ironed out due to purchasing a vehicle in PA to register it in NY, but Michael was extremely helpful in that area. If we ever need another vehicle that Jo-Dan has in stock, I would not hesitate to deal with them again. The vehicle was really what we wanted, and the total experience with Michael and John made the long drives irrelevant.
Quality people, quality cars. Jo-Dan Motors is a professionally run dealership from top to bottom. Whether your purchasing a vehicle or getting service,... they know what they're doing, and you will be hassle-free. I will never buy a car anywhere else.
I recently purchased my vehicle from your dealership and was very impressed with the quality of your vehicles and the professionalism of your sales personnel.... They were straight forward and knowledgeable. I never felt rushed or pressured into buying a vehicle as in other dealerships I had visited. I was so satisfied with my experience, I sent my husband to purchase his vehicle too!