Reviews
Write a reviewGREAT SERVICE EVEN AFTER HOURS!!! 2013 VW JETTA
Called to inquire about a 2013 VW that my daughter was interested in they said they were closed for the day, it was around 5:30 and they closed at 5 on Saturday. So we decided just to go by and look at the car it was around 6:30 and they were still in the office so my wife and daughter went to the door and ask if they wound be able to look at the car. and to our surprise, they said yes not even knowing if she would buy it but they moved cars out of the way so we could test drive. After talking with Mr.Gabriel and his wife come to find out we are practically neighbors we live within a mile of each other. How many car dealers will tell you where they live. John explained his business model and he not only sold us a Great car but has also gain a new family of customers for life. I will tell anyone i know about this hidden jewel of a dealership! Great family business and a great family overall! Thank You so much! Larry, Jennifer and Jasmise
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best find in Virginia Beach for used cars
I just got a great deal from this place. My best experience buying a car ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Most Honest Dealer in Area - Excellent Experience!
I have been researching for a used car in the past year or so in the Hampton Roads area (even considered NC) and have ALWAYS circled back to John Gabriel at Lynnhaven Motor Company. From larger "commercial" car dealers to smaller ones on Va Beach Blvd (and there are a LOT), this dealership is the best - you do not need to look further. I had terrible experiences with other car dealers in VB, so once I stepped into John's office, I knew that I was in the right place. John and his staff are honest, straight-forward, and extremely helpful. This is unlike any other car dealership I've visited. John only has QUALITY vehicles that are clean, fully inspected, and in pristine shape. He doesn't buy low-quality cars that are prone to issues. I've come across several people in the area who have spoken so highly of John. And after researching for so long, I knew I wanted to buy my vehicle from John and I was willing to wait for the exact make/model to come on lot JUST so I could purchase from him (even though similar cars with low miles were up for sale along the boulevard). I only trusted John. Buying a used car is a stressful process and many of the dealers in this area are subpar to say the least, but not at Lynnhaven Motor Company. I would argue that they are the MOST honest and respectable dealership in Virginia Beach. From my online research to random in-person encounters, the one word that comes up repeatedly about John is the word, "honest." And that is rare to come across with used car dealerships. They deserve a "Best on the Beach" title because this dealership already has that reputation around town. I had a wonderful buying experience and plan to purchase all future vehicles here. I highly HIGHLY recommend it to ANYONE!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Camry Family
The Lynnhaven Motor Company is a car dealership you can trust! Mr. Gabriel took down our car preferences (year, price, mileage, colors) for a used Toyota Camry and presented several options for us within a week. He had a car shipped through a winter storm and saved for us to be the first to test drive it. In the meantime, we went to other dealerships and realized that they don't compare to Lynnhaven Motor Company. Mr. Gabriel genuinely cares about his customers and the service he provides is nothing less than exceptional. My family only goes to the Lynnhaven Motor Company because they have the best deals for cars in tip top condition. The used Toyota Camry we got from him could be mistaken as new and we couldn't be more grateful to have found such a beautiful car this soon, and at an unbeatable price. We highly recommend this dealership to everyone. You won't be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful experience!
The Lynnhaven Motor Company is a car dealership you can trust! Mr. Gabriel took down our car preferences (price, mileage, year, and colors) for a used Toyota Camry and presented several options to us within a week. He had a car shipped through a winter storm and saved for us to be the first to test drive it. In the meantime, we went to other dealerships and realized that they don't compare to Lynnhaven Motors. Mr. Gabriel genuinely cares about his customers and the service he provides is nothing less than exceptional. My family only goes to the Lynnhaven Motor Company because they have the best deals around for cars in tip top condition. Our used Toyota Camry could be mistaken as new! We are extremely grateful to have such a beautiful car in our garage this soon, and at an unbeatable price. This is the second car we've purchased from Mr. Gabriel and it is certainly not the last. We highly recommend the Lynnhaven Motor Company to everyone. You won't be disappointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great People, Great Price
I would never have imagined that purchasing a used car could actually be an enjoyable experience. Lynnhaven Motors is not your typical used car store and John Gabriel is certainly not your typical car dealer. They have a great product selection to choose from with absolutely no sales pressure and no hassle. John Gabriel is a true gentleman: honest, fair, courteous, patient, and genuinely interested in selling you the best car at a very fair price. I?ve just purchased my third car from John. Prior to this last purchase I had shopped around at a few other dealers and encountered the same old sales tactics: inflated asking price, pushy sales staff, and of course the ?let me ask my sales manager? routine when trying to negotiate a realistic price. At Lynnhaven you get a fantastic price without the need to haggle, and a friendly, casual staff that will bend over backwards to make sure you are satisfied with your purchase. The location may be a little hard to find, and the office may not win any decorating awards, but the price and personal service will bring you back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent and personalized service
I highly recommend Mr John Gabriel's dealership for its outstanding customer service!!! It was easy to sense John's friendliness and sincerity in helping us and we liked his down to earth, honest straight talk which was a relief from the usual high pressure sales pitch. John explained the history of his business and walked us through their procurement process. He provided extensive and relevant information about purchasing a vehicle and helpful hints in choosing reputable and dependable places for car maintenance or repair. I am now a very happy owner of a 2012 Toyota Rav 4!!! It looks and drives like new!!! Thank you John, and your team, particularly Cody and Anthony for your hospitality and kind service!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Car-buying Experience from Start to Finish
Highly recommend! I'm originally from Va Beach and my family has been buying cars from Lynnhaven Motor Company for years. i live in CA now and John Gabriel was able to help me find and purchase the EXACT car I was looking for (Acura RDX) at an incredible price. Even from 3,000 miles away (and 3 times zones!), John provided top-notch customer service and went above and beyond to make my car-buying experience easy and hassle-free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience all around
I was referred to Lynnhaven Motor Company by my fathers friend. I knew I was going to purchase a car from them after the first day I visited their place. I love the fact that the business is family oriented and they definitely look after their customers. They provide excellent/honest service and information. I purchased a 2013 Hyundai Elantra from them and I have not had any issues with it. It's great to know that if I were to ever have any issues, John and his coworkers are only a call away ready to help in any way possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Simply the Best
I have a lot of respect for this dealership. LynnHaven Motor Company is where my found my favorite car to date, my 2006 Hyundai Santa Fe in black just like I wanted. John Gabriel is a fair businessman that made me feel comfortable from the moment I met him. I can recommend this place all day long because it's simply the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase