Hiley Buick GMC

3.9 out of 5 3.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Hiley Buick GMC Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2010

Hiley Buick GMC Subaru is your Fort Worth, Dallas and all surrounding area's premier Buick GMC Subaru dealer. We are com

...

mitted to providing the best sales,service,and finance experience you will find. Stop going from one dealer to the next trying to get the best deal. Come to Hiley Buick GMC Subaru in Fort Worth and get the experience you deserve, the first time. Come ask for our top rated Internet Dept and see for yourself.

"People Who Know-Choose Hiley!"

Service

Oil, Filter Change

$44.95

Tire Rotation

$24.95

Wheel Alignment (4WD)

$99.95

Transmission Service

$169.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
66 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 19, 2019

    Talked to Haley on the phone and couldn’t believe their price on a 2019 Sierra. So I went in to make sure and bought the pickup

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We want all our clients to have a comfortable and stress-free experience with us! Until the next time we meet, take care!

  • 5.0 out of 5
    September 3, 2019

    Very pleased with price and service. Actually drove from over 340 miles because of how much truck i was getting for the price. Only 1 dealership within... a 500 mile radius of my location came close to their price.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Hiley Buick GMC of Fort Worth as your first choice for all your automotive needs! We hope to see you soon!

  • March 19, 2018

    Purchased from and have trusted Hiley with our oil changes, allignments, etc. Professional staff who understands our "needs" as a customer. They have... earned my loyalty.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are pleased our team has delivered wonderful service and earned your loyalty. Thank you so much for your feedback! We hope you have a great day!

  • 2.0 out of 5
    September 2, 2019

    Went in to look at the advertized vehicle online and it was marked up over 3500.00. Being a used car that barely had mileage over actual warranty I asked... about the tires. Salesman said " oh all is good, the tires have a lot of good tread on them". After all the rain and the paint on tires has worn off, I have to buy new tires for the front. Plus finding out after the fact the car had been wrecked. Don't know how they got a clear carfax. No trustworthy at all.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Here at Hiley Buick ...GMC of Fort Worth, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (817) 349-6235 to discuss ways we can better serve you in the future.

  • 3.0 out of 5
    July 30, 2019

    I bought a used GMC truck from Hiley on 25 July, there were a few issues that needed to be repaired as described in my post below. It is now 30 July and... my truck is still not ready for delivery. What gives with the service department? I understand the truck has to await its turn for a mechanic, and I understand that parts may have needed to be ordered. But that shouldn't take more than a day or so. The buying and finance process went smoothly. I had a great salesman with David and a great sales manager with Shawn. But, at least from my experience, the service department needs to make sure repairs are completed in a timely manner. The service department is the reason why I rated customer service with just one star.

    1.0 out of 5
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    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we're disappointed to hear of the negative experience you had at our location with our service department. We'd like the opportunity to turn your ...experience around. Please reach out to us at (817) 349-6235 at your earliest convenience to discuss how we can turn this experience into a positive one.

  • 5.0 out of 5
    July 29, 2019

    The showing of the vehicle i wanted went good then when i decided to buy the process was smooth and easy good job thank you

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we are glad we could help! Until the next time we meet, take care!

  • 5.0 out of 5
    July 20, 2019

    Did all my research and discussions online. Kiley made that work. I live in Plano and have a GMC dealer a few miles from my home and a second one not... far from that one. I passed at least three GMC dealers on my way to Hiley. Was an easy 45 minute drive but well worth it. I'm 62 and have purchased many cars in my life One was from a college roommate who owned the dealership. Having said that, Kiley was without a doubt the most efficient, and proficient person I have ever dealt with for buying a car. I say person, because it was not a "salesperson" feeling at all. Kiley was prompt and meticulous with her communication. Even when she was off work she would respond to my texts or emails. A real PRO!! Will be in the market in the fall for a new truck and will contact "Kiley at Hiley" first of course!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello there, we are so pleased to hear we provided you with the best car buying experience! Thank you again for choosing Hiley Buick GMC of Fort Worth... and we hope to see you again. Safe travels!

  • 4.0 out of 5
    July 17, 2019

    My wife and I stopped by to take a look and test drive of a couple of vehicles. We weren’t bombarded by salesmen or pressured in any way, of course already... having an individual that we had conversed with was a help. Our salesman was super nice and easy going and didn’t do any of the senseless and time consuming games that most do but I like to think that my direct approach had a lot to do with that. Once we decided on a vehicle, the rest of the process was pretty easy. Waiting for the finance guy to get to me was the longest part but they were busy when we stopped by. We will definitely consider Hiley again in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    July 16, 2019

    John Cantu took great care of us, just as he has in the past, helping us find exactly what we wanted. The process was quick and painless, hassle free.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to gi...ve us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    July 9, 2019

    The sales lady Kylie had good customer service and was doing what she for me to get the truck I wanted while she had other customers

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're glad to hear that Kylie provided you with good customer service. Thank you again for choosing Hiley Buick GMC of Fort Worth. Drive safe!

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