Reviews
Very friendly and knowledgeable.
Very friendly and knowledgeable. Had us in our vehicle pretty quickly and showed us how to manage the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional service with great communications.
Professional service with great communications. Walter did an excellent job in keeping me informed with the progress of the work being performed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had an excellent experience working with **Sean
We had an excellent experience working with **Sean DeLoach at Riata Ford**. From the beginning, Sean was extremely patient and took the time to answer all of our questions without ever making us feel rushed or pressured. He truly went above and beyond to ensure we were comfortable with our decision and completely satisfied as customers. His professionalism, friendliness, and dedication made the entire process smooth and stress-free. If you’re looking for someone who genuinely cares about your experience and makes sure you leave happy, I highly recommend asking for Sean at Riata Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The technician arrived on time, completed the repair
The technician arrived on time, completed the repair quickly and efficiently. He communicated what he had done and what I should expect. He was very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They came to my workplace to fix the recall.
They came to my workplace to fix the recall. It was very convenient and quick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great staff all very friendly and willing to help.
Great staff all very friendly and willing to help. I was greeted and even offered a ride home
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My salesman and finance people were very fast and
My salesman and finance people were very fast and accurate. I have bought several vehicles from them in the past and I will keep on purchasing from this dealership. I am completely satisfied I would recommend family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Family is the only word that I can think of when we walk
Family is the only word that I can think of when we walk through the doors at Riata Ford ! Everyone goes above and beyond for us ! Gary is simply the BEST there is and his staff is top notch every time !!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people and very good communication !
Great people and very good communication ! Will definitely be back for my next vehicle . Lamarcus and Janice are the BEST !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The work that was done on my car it's okay for now when I
The work that was done on my car it's okay for now when I receive the text the estimated cost of service. It was for $3000. With no itemized detail of what service repairs was needed.It took 10 days to get my car back. It would have been really helpful if the communication was there for me to know that is going to take about 2 weeks to get my car back. I could have made a decision whether to leave it there or take it someplace else not upset with the service advisor or anyone when I'm spending that type of money, customers should have a clear understanding of what's going on
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
