Reviews
Thank you for making this purchase so easy!
Thank you for making this purchase so easy! We were contacted as soon as the truck was delivered, completed financing online before going to the dealership and once there, everyone was very helpful. Completed signing docs with Tony, who worked with us to get us the best rate and Josh took great care of us, even adding a bow to the vehicle as it was a birthday gift. Great purchasing experience, thank you Riata Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your patience and business to take delivery of your new truck. The auto industry has been very challenged for sometime to due the chip shortages, etc. Taking care of paperwork before coming to the dealership is definitely the way many customers decide to go. Thanks for the review, and we use each one to be sure we are meeting or exceeding your expectations. Congrats on your purchase.
The service was good.
The service was good. But, getting to the place was a little difficult. Cars were parted were you morally drop off your vehicle. Service people were driving down service roads the wrong way. This gave the overall experience a headache.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
thanks for your business and your patience. We apologize for the difficulty in dropping off your vehicle. It can be a bit tricky with vehicles entering and exiting the service area. We will certainly review this issue, and work to diminsh and hopfully eliminate completely the problem area.
Excellent service, friendly staff, very knowledgeable
Excellent service, friendly staff, very knowledgeable about my vehicle. They were ready and waiting when scheduled
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your recent service at Riata Ford. Heidi was knowledgible and suggested items to fix that would decrease failure points and to keep the motor opersting and peak performance. Our service group in among the best in the area, and will continue to work hard to keep your business.
Dj was knowledgible and suggested items to fix that would
Dj was knowledgible and suggested items to fix that would decrease failure points and to keep the motor opersting and peak performance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your recent service at Riata Ford. Dj was knowledgible and suggested items to fix that would decrease failure points and to keep the motor opersting and peak performance. Our service group in among the best in the area, and will continue to work hard to keep your business.
I was very happy with JR he took the time to go over
I was very happy with JR he took the time to go over everything with me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and faith in Riata Ford. Our service group in among the best in the area, and will continue to work hard to keep your business.
I was so happy with my experience at Riata Ford!
I was so happy with my experience at Riata Ford! My salesman, Cameron, was super helpful throughout and I never felt strong-armed or hustled. Oscar worked really hard to help me finance my car at a rate that my bank couldn't beat and a low monthly payment to boot! Great overall experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ginna, what a great review on your recent visit and purchase from Riata Ford. The team works hard to earn your business, and Cameron is no exception. Cameron is knowledgeable, professional, and works for the customer at the right deal. Sounds like Oscar tied up the package with a ribbon to complete the sale. Congrats on your purchase, and welcome to the Leif Johnson family of dealerships!
Easy purchase and great customer service.
Easy purchase and great customer service. The General Manager Mike Jones sent us a list of vehicles to look at. He had us work with dealer Michael Jackson to finalize car. Very happy with our purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your purchase, and we are here for you after the sale as well. Every review offers us a chance to demonstrate that we are working daily to change public perception of the Auto Industry. Mike is a consumate parofessional at all times, and offers wonderful customer experiences every day. Thanks for your business and the rating.
Mr. Joaquin Salinas treated me well. I was picked-up from
Mr. Joaquin Salinas treated me well. I was picked-up from Enterprise rental, when my car was ready. And, Mr. Joaquin explained everything I needed to know about my car purchase.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Congratulations on your purchase, and we will work hard to continue to build loyalty for the dealership. We are as close as a phone call for any future needs.
The job was successful but took more time than I thought
The job was successful but took more time than I thought it should and could not get clear answers from the service writer .
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We are sorry for the inconvenience in not getting your answers. If you would like to speak with a service manager, please call (430) 224-0113.
If you have costly repairs be prepared to pay the full
If you have costly repairs be prepared to pay the full amount at one time
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Sarah, we do offer financing through a 3 rd party company based on approved credit for larger repairs if customer does have a mechanical breakdown coverage or financial means to pay all up front.