Reviews
Great experience!
Great experience! Always upfront with all the news. Turned out better than expected, but I seriously appreciate the right expectations set. Much better to under promise and over deliver!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We are thrilled to hear you were in good hands. We hope to see you again at Fred Anderson Kia of Raleigh!
Hi, we here at Fred Anderson Kia of Raleigh are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The service was fast.
The service was fast. I was in and out for an oil change in less than 1.5 hours. My service advisor was informative and gave me good insight into what my car needed. I love the complimentary car wash and vacuum.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're pleased to hear you appreciated our fast and informative service, including the complimentary wash and vacuum. Your feedback means a lot to us. See you next time at Fred Anderson Kia of Raleigh!
Excellent, efficient service.
Excellent, efficient service. They had everything I needed to continue working in the wait area, such as: outlets, wifi, snack machine and plenty of space. Great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad you had such a positive experience with our service team, Kimberly! Thank you for choosing Fred Anderson Kia of Raleigh and for sharing your feedback. Have a great day!
Fred Anderson Kia was amazing during our last car
Fred Anderson Kia was amazing during our last car purchase. Everyone there was pleasant and very professional. They worked with my wife and I until after 10pm to complete the sale. Without hesitation, we will buy from Fred Anderson again and recommend the dealership to friends!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Tony and Mary Beth! We are thrilled that our team stayed late to help you seize a great deal. Thank you for choosing Fred Anderson Kia of Raleigh and for recommending us to your friends!
Bad experience the service is very poor I never
Bad experience the service is very poor I never understand why my Sorento didn't get the transmission fixed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Raunel, I'm sorry to hear about the issues you experienced with our service, as well as the lack of communication regarding your vehicle. We want all of our guests to feel well taken care of. Please give me a call so that I can address your concerns and hopefully, we can restore your trust in our business going forward. Thank you, Ben Sampson - Service Manager - (919) 571-5119
I returned to Fred Anderson Kia of Raleigh for my
I returned to Fred Anderson Kia of Raleigh for my second purchase and once again they didn’t disappoint. From the start, communication was smooth with Samie and CJ wrapped up the process flawlessly. He was detail oriented and took the time to make sure we were comfortable operating all of the vehicle’s systems. Excellent job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen, thank you for choosing Fred Anderson Kia of Raleigh, once again! We're so glad Samie and CJ provided you with such a smooth and detailed experience. We wish you many safe and happy miles ahead!
I returned to Fred Anderson Kia of Raleigh for my second
I returned to Fred Anderson Kia of Raleigh for my second purchase and once again they didn’t disappoint. From the start, communication was smooth with Samie and CJ wrapped up the process flawlessly. He was detail oriented and took the time to make sure we were comfortable operating all of the vehicle’s systems. Excellent job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing us again, Karen! We're glad Samie and CJ made your experience smooth and informative here at Fred Anderson Kia of Raleigh. Enjoy your new ride, we wish you safe travels ahead!
I recently went in for an oil change.
I recently went in for an oil change. The service staff were nice and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure to assist you with your oil change here at Fred Anderson Kia of Raleigh! Thanks for sharing your support!
they were honest and willing to discuss prices by
they were honest and willing to discuss prices by telephone; there were no hidden fees; efficient process; very friendly staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to see this five-star review! Thank you for choosing Fred Anderson Kia of Raleigh and for sharing your feedback. Safe travels ahead!
Very Good service .
Very Good service . . The people is very friendly . And helpful. And the service was fast
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure to assist you. Thank you from all of us here at Fred Anderson Kia of Raleigh!
Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!