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Versatile Collection

(514 reviews)
Visit Versatile Collection
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 12:00pm–5:00pm

Reviews

(514 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best place to get a car from, especially DOC

This was my very first time buying a car and I had no experience with it so of course I brought my family with me after all I heard about dealerships trying to cheat you out of your money, but this dealership was definitely not like that. Doc helped me get a very great deal on my fore focus and he didn’t back down in order to help it fit my budget. If you are looking for a new or used car Doc is the man you want to help you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Simply Amazing!!!!!

What can I say. Simply amazing place. It’s not about the prettiest building. It’s not about playing dress up to impress. It’s not about free coffee and snacks it’s about taking care of their customers. My man DOC. Also, ask him why they call him DOC. DOC Was just incredible. A real person with a positive message and a pleasure of getting to know while we worked out all the details. He sent a text to me while he was off and actually came in on his day off to help my son out. We had been to all the big box foo foo dealerships in Gainesville and Buford to Atlanta. Everyone said they could get the job done with the terms we were looking for. We walked out of all of them. The game of let me get my manager to see if we can make this work had wore then on myself and my son. Finally with a simple text from DOC we was able to get my son into his 1st car with a payment well with in his reach. DOC is the kind of guy you could hang out with and talk about anything and everything with. Again this place needs a 6 star review. God Bless DOC. Thank you for your wisdom and kind heart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My son’s car was totaled and we had to buy a car over...

My son’s car was totaled and we had to buy a car over Thanksgiving break. Was really fortunate to have found these guys. We went one night to see a car we found online. We dealt with Doc but got to see the interaction of one other sales guy too. There was absolutely no pressure whatsoever and they were more than willing to give us time to take the cars wherever we wanted to get them checked out. Have had the car about 7 weeks now, including three 700+ mile trips. I can say, i will be dealing with them for a my new used cars in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I would definently recommend these guys to anyone looking...

I would definently recommend these guys to anyone looking for a affordable good car, this was my first time buying a car and Doc helped me with the whole process and was just amazing! Definently recommend these guys to anyone in the market for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Beautiful Car exactly as promised

I came here looking at a 2014 Ford Focus and ended up walking away with a 2016 Ford Focus and saved money on the deal! Absolutely fantastic people to work with, I worked with Doc and he helped me through the entire process as this was my first time buying a car and would definently recommend him to anyone that comes here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible customer service and experience

I was asking about a car and made an offer for cash. Called the sales guy and ge said that he would take my offer to the manager and get back to me within an hour or so, didn’t here from him for a whole day, I called again the next day and asked about that situation and got the SAME ANSWER, and it went on for another 3 days. I have never been so humiliated in my life, HAVING TO CALL THE DEALERSHIP FIRST EVERY TIME AND GETTING GHOSTED EVERY SINGLE TIME EVEN THOUGH I WAS HOLDING CASH AND WAS VERY SERIOUS TO MAKE A PURCHASE. And when I told him that I wanted to come see the car and maybe we could make a deal right at the dealership, he said the car was not there and was being serviced (OIL CHANGE) at another dealership and that it would be available the next morning. I called again the next morning and still no car, decided to give it another day, still got the same answer, only this time it’s at a different dealership. THESE PEOPLE ARE LIARS, I THINK THEY DIDN’T EVEN HAVE THE CAR IN THERE POSSESSION BECAUSE NOBODY TAKES THREE DAYS TO CHANGE THE OIL IN A CAR!!!! Sounds like a xxxx boy version of a dealership, just answer the phone when other people called and ghosting them, never replying afterwards.And after my patience ran out, I decided to take my business to ECHO PARK, submitted my infos and got a call and text from a representative in less than 4 minutes, confirmed the availability of the car and headed to ECHO PARK and made the purchase in less than an hour. THIS DEALERSHIP IS A JUNGLE OF RED FLAGS!!! I would recommend taking your business elsewhere, I took mine to ECHO PARK and and was very happy with the process, it was night and day comparing to this xxxx-hole of a retailer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very good Dealership and helpful staff.

This is the place and the people that go over and above to help you. Mr,Suleman he is very helpful to find and get your car and very good person. I bought Ford Escape and it's very good car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Versatile Collection

Doc and the team were EXCELLENT! There was absolutely no pressure to buy and they have a great collection of cars to choose from. I highly recommend this dealer and I am very pleased with the vehicle I purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would like to thank Doc and Walter at VC car

I would like to thank the management staff Doc and Walter for helping me with such patient and good customer service. They took the extra mile to really help me ride in my dream car. I love my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Negative buying experience

I negotiated a price, made an offer, the sales guy “Doc” made a counteroffer, after hesitation I accepted and was ready to buy the car. Then “Doc” played a trick by allegedly calling some other manager and cancelling our deal by raising the price on the car. I left of course. I recommend to stay away from this dealership with such poor customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mr Serge, Sorry for misunderstanding. You came to our dealership you loved the car & your 1st offer was $26500 which is like $3000 discount. We don't have that much room for negotiations. We have the best prices in 500 miles range. We nicely declined your offer. Then you came up with your counter offer for $27,711 which is still not close to our asking price. And then you left. We never agreed neither made any counter offer to you. We respect our customers and we have the best customer service. Sometimes deals won't go through that's just part of the business. It does' t mean we are bad people. You have a good budget, but unfortunately not good enough for this car. thanks