Reviews
kaytofpi@gmail.com
The process overall took 2 days. They did everything they could to get me a vehicle. I was in dire straits. I love my new vehicle. Thank you to Bonnie and her team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thomasrace42@gmail.com
Billingsley Ford of Lawton is a great place to buy a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Billingsly Ford Lawton OK
Joshua Gibson was the best cars salesman I have ever worked with! He was legit with everything and helped fix a problem a day after I bought the car. He is an amazing person and would refer him to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I Purchased a vehicle sight unseen they delivered it to...
I Purchased a vehicle sight unseen they delivered it to me and the bumper had damage. I was very upset. Also the vehicle was filthy on the inside and full of dog hair. I called the dealership And complained they told me to have it detailed and the bumper fixed but just send them a quote. Then they insisted that I bring the vehicle back and they would make it right. They delivered it back to me five days later on a day when the weather was sleeting ice. I did not notice how bad the paint job was until the next day when the weather cleared up it look like it had been painted by a child. The price of the vehicle is close to $40,000. I called the salesman and he told me to send him a quote for the repairs and he would go to management. This is where it stands as of 01/30/22.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Salesperson was knowledgeable on the vehicle I was...
Salesperson was knowledgeable on the vehicle I was interested in and made sure all of my questions were answered and the finance process went smoothly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ricky High and Cornelius Cardona did a great job. I am...
Ricky High and Cornelius Cardona did a great job. I am very happy with my experience at Billingsley Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and friendly I would do business...
Very professional and friendly I would do business with them again.from Bonnie to the financial people I thank you for all you did for me Margie Young
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have made several vehicle purchases here and have never...
I have made several vehicle purchases here and have never felt I got anything but good treatment. The service (that's what they call it) is another matter. I took a F150 in for a recall. I made an appointment but they did not touch it all day. The second day I took it in, they said I did not have an appointment even though I told them to pick the day they could get to it. Same thing - at 3:30 they had not touched the truck. They did get it out by 5:30 but the next morning the truck was bleeding brake fluid. It sat all day while they argued with Ford about who would pay for the $24 part necessary for the repair. Ford did agree but Billingsley did not have the part and it was Friday. It is now Wednesday of the next week and I am told the truck will be ready today. I drove by the dealership two hours ago and the truck is in the pickup lot. I wonder if they will wait until 5:30 to tell me it is ready. Find another service provider. This is not the first time I have been disappointed by a less than dedicated staff.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Best buying experience ever!
I had the best truck buying experience ever. This was my 7th truck, the but the first from Bilingsley Ford. I?ll definitely be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I purchased a 2021 Ford F-150 and it was probably one of...
I purchased a 2021 Ford F-150 and it was probably one of the quickest vehicle purchases I have ever done. It probably took about 20 minutes from signing to driving off the lot. My salesmen Joshua Gibson made sure I had the truck, color and all the features that I wanted, they never pressured me to buy and allowed me to test drive everything I inquired about. The best experience I’ve ever had from start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car