Hoffman Ford Lincoln

Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 4:00 PM

Hoffman Ford Lincoln Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2014

Welcome to Hoffman Ford! Located in East Hartford, CT, Hoffman Ford is proud to be one of the premier dealerships in the

...

area. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Hoffman Ford a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place!

"Driven by Trust"

Service

Coolant System Service

$129.95 and up*

Brake Diagnosis

$99 and up*

Multi-Point Inspection

Complimentary

Air Filter Replacement

$40 and up*

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
96 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 27, 2018

    Leased my car in NJ where I was living at that time. My services have been done at Hoffman with pick up and delivery of car. Very satisfied with service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2018

    Richard (Richie) Gonzales went above and beyond to make it a good Experience. Assured that the vehicle was a true certified Lincoln when I had some Questions... regarding some warranty work that was already performed on the vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 21, 2018

    I worked with Richie to buy my F150 he was very patient and knowledgeable I would highly recommend him to everyone looking to get into a new vehicle

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Joe, Thank you for choosing Hoffman Ford Lincoln and congratulations on the purchase of your new F150! We are so pleased to read that Charlie wa...s patient and knowledgeable. We value you as our customer and look forward to seeing you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

  • 5.0 out of 5
    November 13, 2018

    Excellent customer service by Julie Bray. She was very kind, professional and always with a smile, making this visit a pleasant experience. Thank so much!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2018

    In for routine service plus a minor repair/part replacement. Great service! They even provide breakfast now! Jason was super helpful and love their shuttle... driver too.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2018

    I needed a new tire unexpectedly and not only did I get it without hassle, but I didn’t have wait long and I had a great experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2018

    The service department response to my car having an unknown electronic failure was far and above other Ford dealerships in the area. I would never go... back to the dealership I bought my First from even though it is closer to my home. I will go back to Hoffman Ford to buy my next vehicle and have it serviced

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Diane, Thank you for choosing Hoffman Ford Lincoln for your vehicle service needs. We are so happy to hear that our team provided you with a five s...tar experience! We value you as our customer and look forward to seeing you again at your next appointment! Kind regards, Elizabeth Lafond, Service Manager, Hoffman Ford Lincoln. Hoffman, Driven by Trust.

  • 5.0 out of 5
    July 6, 2018

    Salesperson, Nicole, was professional and greeted us on the car lot right away offering her services. She answered all of our questions and took us through... the process of buying the car efficiently and expediently. Nicole is continuing to research how to set up the touch key entry for us as we only have one key. We would prefer two keys and the touch keyless entry. An overall great experience for me and my family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Demetrio, Thank you for choosing Hoffman Ford Lincoln and congratulations on the purchase of your new vehicle! We are so pleased to read that Ni...chole was able to answer all your questions and ensured that the entire process was efficient and prompt. We value you as our customer and look forward to seeing you again when you are in for your first service appointment. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

  • 1.0 out of 5
    June 22, 2018

    2+ years & still waiting! Nothing but the runaround regarding promise of compensation for being unable to fix a problem that was noticed at time of... purchase! Several calls made, when we could get someone to respond, they passed the buck, 'that was so & so, who no longer works here.' 'Oh, I am so sorry no one has taken care of that for you. We'll help you with that.' You get the picture? We gave a glowing review at time of purchase. Had we known then, that their word is not good, nor honored, it would have been a very different story. If you purchase from Hoffman Lincoln Ford & find them promising you to take care of an issue, my advice would be don't hold your breath! We have been more than patient. 2+ years! No excuse for such shoddy treatment!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello There, Our Sales Manager, Eric Reese, would love the opportunity to speak with you about your concerns, however we cannot find any contact infor...mation for you based off of your username. when ti is convenient would you please give Eric a call at (860) 290-6134? He looks forward to assisting you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

  • 4.0 out of 5
    June 10, 2018

    Me and My friend bought 2 mustang's from this dealer we worked with Jason Grant he is so patient in the entire process and helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Yash, Congratulations on the purchase of your new Mustangs! We are so pleased to read that Jason was patient and helpful during the entire proce...ss. We value you as our customer and look forward to seeing you again when you are in for your regularly scheduled maintenance. Kind Regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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